Delara Begum

518-***-****

ad1cwv@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Saint Peters Hospital Albany, NY

Case Management Assistant July 2023–present

• Perform initial and exit screenings of patients. Verify patient information, including living status, caretaking support, and health conditions.

• Coordinate patient transportation, including ambulance services.

• Order medical equipment for patients, including oxygen, CPAP, BiPAP, and hospital beds.

• Coordinate home healthcare services, including home visiting nurses and physical therapists.

• Coordinate nursing home placement for patients such as long-term care or rehab facilities.

• Coordinate dialysis appointments.

• Discuss patient care with doctors and nurses in morning rounds.

• Maintain continuous patient medical records and charts and file reports on patient needs. St. Peter's Hospital Albany, NY

Diet Clerk April 2016–July 2023

• Maintained high standards of customer service during high-volume, fast-paced operations.

• Communicated with patients over the phone regarding their dietary needs.

• Created and filed reports in the database on patient information and needs.

• Assisted patients with understanding their diet requirements and restrictions. Albany Medical Center Albany, NY

Administrative Support Assistant/Unit Secretary 2017-2022

• Admitted and created charts for new patients.

• Input patient information into database and created patient discharge paperwork.

• Handled incoming phone calls from doctors, nurses, and laboratories. Albany Medical Center Hospital Albany, NY

Pharmacy Transporter/Inpatient Pharmacy 2015-2017

• Assisted pharmacists in sorting and delivering patient medications. Albany Medical Center Hospital Albany, NY

Patient Support Associate 2012–2015

• Impacted the daily lives of patients positively. EDUCATION AND TRAINING

Maria College December 2022

Bachelor of Science: Healthcare Management, GPA 3.67 Saint Peters Hospital August 2022

Internship: Community Health & Wellness

Hudson Valley Community College May 2015

Certificate in Pharmacy

SKILLS

• Expert in medical software applications, such as EPIC, Soarian Clinicals, and My Dining.

• Proficient in MS office software and Windows operating system.

• Excellent patient management, time-management, and training skills.

• Fluent in English and Bengali.

Contact this candidate