Robin Adair

Carrollton, Texas *****

ad1cvt@r.postjobfree.com 214-***-****

Career Summary

Profit-focused and results driven Senior Compliance Testing Specialist/ Senior Business Controls Analyst/ Senior Credit Risk Analyst/ Business Systems Consultant/ Quality Control Manager specializing in Mortgage, Banking, Consumer Lending, Finance and IT

Skills

Risk Control Self-Assessment (RCSA) Program, Risk Remediation Planning, Process and Test Design Development, Compliance Testing, Process and Procedure Writing and Flow Chart Mapping, Process Improvement, Risk Analysis, Risk Assessment, Data Analysis, Audit, Project Management, Production and Trend Reporting, Quality Control, Leading Teams, Hiring, Training and Development, Performance Evaluation, Quality Scoring, Vendor Business Reviews, Relationship Building, Mortgage Underwriting, Fraud Investigation, Functionality Testing and Customer Service, Excel, PowerPoint, Word, VISIO, Lean Six Sigma and ENCOMPASS experience

Education

Bachelor of Science Degree: School of Technology, Purdue University, West Lafayette, IN

CFE: Certified Fraud Examiner 2017 and 2018 and AIAC: Auto Independent Adjuster Certification

Experience 2001-2023

Senior Independent Testing Specialist Wells Fargo Irving, Texas August 2022 - Present

●Planning and executing the test of design and operating effectiveness for RCSA (Risk & Compliance Self-Assessment) controls within required time frames and in accordance with established processes and procedures

●Effectively communicating the testing or validation process, status, and results to business and risk partners

●Writing and/or reviewing reports or presentations that clearly articulate the results/conclusions of testing or validation activities

●Consulting on and leading the implementation of initiatives

●Effectively communicating with (Testing and Validation) T&V Leadership and escalating validation concerns or issues as appropriate

●Identifying and implementing efficiencies and process improvements

●Providing credible challenge and recommendations to T&V Leadership as needed

●Actively participating in learning & development opportunities to ensure the use of best-in-class processes and procedures

●Developing clear and concise reporting to be shared with T&V Leadership

●Assisting in managing change to ensure an effective risk management program.

●Mentoring and coaching Associates

●Fostering relationships with teams and collaborating across all other testing and validation teams effectively

●Working Hybrid

Operational QC Auditor/Underwriter Nationstar Mortgage AKA Mr Cooper Coppell, Texas December 2020 - April 2022

●Analyze financial and credit information to ensure that the initial underwriting findings / decisions and associated conditions meet internal underwriting standards, investor guidelines, and federal regulations

●Compile, analyze, and document loan data and credit risk associated with the borrower and property serving as security for the proposed mortgage

●Provide clear and accurate communication to NDC team members, management, sales and customers (as needed) regarding the findings of the audit review and the file documentation / required conditions / stipulations needed

●Provide feedback and training to frontline underwriters to assist with performance improvement and developmental opportunities

●Achieve all assigned Performance Standards to include loan quality, productivity, turn times and customer satisfaction

●Worked remotely

Senior Business Controls Analyst Caliber Home Loans Coppell, Texas February 2020 - December 2020

●Developed framework for mortgage company’s RCSA Program, Testing team and Issues Management cross functional activity

●Conducted workshops with Lines of Business to understand mortgage processes and identify and assess risk and manage high risk areas

●Created risk/control matrix and process flow (VISIO) for each LOB and identify risks, controls and gaps

●Evaluated adequacy/sustainability of controls through testing (driven by investor guidelines, regulations, law, etc.)

●Worked with Issues Management team to develop, implement and monitor remediation action plans for gaps

●Worked remotely

Quality Control - Senior Business Systems Consultant Apex Systems Dallas, Texas October 2018 - July 2019 (Contract Employment for Wells Fargo)

●Ensured quality for end-to-end risk and regulatory reports (BAU, FFIEC, FRY, Pillar, IPRISK, Funding/Liquidity, Projected Liquidity, FRB Recovery, etc,) through regulatory compliance testing

●Quickly learned different processes across multiple lines of business

●Applied business systems analysis, IT systems security and business process management in order to identify quality issues with process maps, procedure documents and risk and controls in the process within a business unit

●Quality risk assessment to enable evaluation of processes and other operational risks, identification of controls and determination of gaps

●Acted as compliance subject matter expert and documented findings when COSO, G&O, EDG requirements/ policies and data management standards were in violation

●Partnered with business unit to resolve compliance, operational risk management including (audit, legal, credit risk, market risk and process /business management) quality issues

●Validated corrections and process improvements and presented final quality artefacts within deadlines to stakeholders/ management

Fannie Mae May 2001 - June 2018

Senior Credit Risk Analyst Fannie Mae Plano, Texas May 2013 - June 2018

●Managed Project for the start-up operations for the Data Validation Center (DVC) Department

●Hired and trained new Credit Risk Analysts and contractors

●Created / Authored process, procedures and flow charts for the department

●Completed functionality testing for new DVC system and created use cases to execute testing and tracked defects

●Assessed risk elements of proposed deals and made recommendations to management to enhance the parameters of the deal

●Decreased customer exception rates through communicating corporate policy and encouraging the successful adaptation of these practices

●Provided customers with trend reporting and business reviews to create pricing adjustment and repurchase balance awareness

●Researched value and credit related fraud and created new tools for detection

●Worked with Internal Audit to resolve department internal audit findings

●Created scripts to open/close DVC loans in bulk (Process Improvement / Efficiency)

●Worked remotely

Quality Control Team Leader Fannie Mae Dallas, Texas June 2009 - May 2013

●Managed project for the start-up operations of the Quality Control (QC) Department

●Trained new Quality Control Underwriters and continued to develop existing employee base

●Created /Authored process, procedures and flow charts for the department and implemented process improvements

●Created error bounce back process (Process Improvement) that transformed the Quality Control Department from being informational to an area of loss mitigation

●Worked with internal system engineers to design, create and test an ACCESS-based database utilized in daily work

●Managed the day to day activities of over twenty Quality Control Underwriters

●Analyzed QC results and performed monthly business reviews for vendors and internal customers

Quality Assurance Underwriter Fannie Mae Dallas, Texas May 2001 - June 2009

●Conducted on-site audits of mortgage loans and communicated results to lenders

●Prepared a written summary of findings for lenders when there was a potential risk to Fannie Mae

●Underwrote closed loans (internally), reviewed for credit, collateral quality, compliance with guidelines and performed fraud investigations

●Worked remotely

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