Kriti Titus

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KRITI TITUS

Senior Test Analyst

Contact: 248-***-****

Email: ad1ctc@r.postjobfree.com

A skilled and resolute test analyst with 8 years of experience in Web and Mainframe Testing. I am seeking a challenging position in a reputable organization where I can utilize my expertise in ensuring quality and efficiency in software applications.

Skills:

• I have a good understanding of various testing methodologies such as black box testing, integration testing, system testing, acceptance testing, etc.

• Extensive experience in Web based UI testing and Java application testing using SoapUI.

• Well versed in SQL

• Created multiple test plans and designed test cases and scenarios based on the project requirements and user stories.

• Executed multiple test cases, scenarios, and report defects in a clear and concise manner.

• I am familiar with defect tracking and management tools and can track, prioritize, and manage defects effectively.

• Good understanding of the Insurance, Banking and Telecom domain in which the software applications are being developed.

• I have strong analytical and problem-solving skills to identify the root cause of defects and provide recommendations for improvements.

• Adaptable and flexible to working on multiple projects simultaneously and able to handle changing priorities and requirements.

• Proficient in testing methodologies, techniques, and tools

• Experience in Waterfall, Agile and STLC methodology

• Excellent communication, collaboration, and problem-solving skills. Technical Skills:

Languages HTML, SQL, JCL, COBOL

Operating Systems Linux, Windows, ZOs

Databases Postgres, IBM DB2

Applications Data Studio tools, SOAP UI, TRAC, Test Link, HPSM, Stored Procedures, and utilities like OPC scheduler SAR, IOF, INFOMAN, INTERTEST, CHANGEMAN, FILE-AID, SPUFI, QMF, Apptune, XP EDITOR, DB2 FILE AID

Methodologies Waterfall, Agile and STLC methodology Others Web/UI testing, Mainframe testing

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Project Summary

State Farm Insurance, Hyderabad India

Jul 2021 to Jun 2022

Project Name: Personal Lines Modernization

PLM is focused to improvise the existing insurance technologies and insurance business models to modern day technologies. As a part of PLM, all the existing functionalities and business logics functionalities of Auto Insurance from Legacy World are being moved to Guidewire (Policy Center). This modernization also includes the conversion of Rating, Claims, Coverages structures and business models to adapt to the modern-day business functionalities. Responsibilities:

• Test Planning and Strategy: I worked as BA and QA with stakeholders to understand project requirements and objectives. Define test strategies, test plans, and test cases for UI testing. Identify the scope of UI testing and prioritize test scenarios.

• Test Design and Execution: I have designed and developed test cases and test scenarios for UI testing. Execute UI tests to verify the functionality, usability, and compatibility of web applications. Performed manual UI testing to ensure adherence to design standards, responsiveness, and cross-browser compatibility.

• Test Automation: Provided test data and identified test cases for Automation. .

• Collaboration and Communication: I have worked closely with the development team, product owners, and other stakeholders to understand requirements and clarify any ambiguities. Communicated testing progress, issues, and risks to relevant stakeholders.

• Defect Management and Troubleshooting: Involved in tracking and managing defects throughout the testing lifecycle using defect tracking tools. Investigate and troubleshoot issues reported by users or identified during testing.

• Documentation and Reporting: I have created test documentation, including test plans, test cases, and test reports. Provided clear and concise reports on testing progress, test coverage, and test results.

• Involved in doing Functional, System, Integration and Regression testing. State Farm Insurance, Troy, MI Jun 2015 to Jul 2016 Project Name: Billing and Payment Center

Project deals with Internal Cash System to accumulate and distribute payment details information to downstream processes. It is used to accumulate, match, and validate payment transactions as received through various payment modes.

Responsibilities:

• Worked closely with Business Analysts and Developers to gather requirements to formulate the System Test plan.

• Involved in Business rules and use case documents review of different modules of the application.

• Involved in doing Knowledge transfer to offshore and offsite team on project requirement.

• Preparation and review of test cases, test script and test data

• Testing with batch programs is compiled and executed using JCL.

• Analyzed the data using SPUFI.

• Involved in doing Functional, System, Integration and Regression testing.

• Preparation of testing documentation and test summary report.

• Defect logging, Tracking and follow-up to get the fix soon. Environment and tools: COBOL, JCL, DB2, STE, SPUFI, Lotus Notes, TRAC, Postgres SQL, Test link, Soup UI. Web (J2EE) -BOS

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State Farm Insurance, Hyderabad, India Sep 2013 to May 2015 Project Name: Customer Data Management – Military Status & level of assurance This effort is introduced to improve the quality of customer records and coding improvement that can be completed with limited impact to other existing ICP projects. Identifying auto drivers who are in the Military to provide accurate auto ratings. Add Military indicator to customer data management services ICP/TP, J2EE, Existing + services on platform.

Responsibilities:

• Analyze the requirements with BA’s and project team.

• Identify all new or changed components for issuance in test environment, retrieve and execute one-time jobs to update table structures, bind new components, create new gdg’s and update criteria table entries.

• Project timeline estimation and task scheduling.

• Executing Test cases for Web- j2ee and Mainframes- JCL.

• Creating and publishing the Test strategy and Test Plan documents.

• Preparing Traceability Matrix, Test Summary Report for the testing.

• Point of contact for offshore and onsite for all testing related activities.

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Environment and tools: TRAC, Postgres SQL, Test link, Soup UI. Web (J2EE) -BOS State Farm Insurance, Hyderabad, India Apr 2012 to Sep 2013 Project Name: Insurance – Contracts

SAMS will only connect contracts with valid pay schedules, amendments agreements and letters of understanding for agents, Agent Team members and Agency Interns. The user interface will act as a filter when prompting users to add new contracts. Maintain all sales associate contractual documents. For example, contract long name, contract short name, type of associate valid for the contract. Responsibilities:

• Formulation of test plan for the smoke testing, usability, functional testing at the browser level.

• Experience in developing business based Functional Test Scenarios.

• Analyzed requirement specifications and developed Test cases to cover overall quality assurance testing.

• Interacted with client regarding the updates, clarifications, status, and Testing plan implementation.

• Attended weekly project update meetings to discuss the progress of the testing.

• Executed the manual test cases.

• Involved in generation of Test Reports and Trouble Reports adhering to the standards. Reviewed, Retested, and made sure that they were rectified and verified them.

• Used the Test Director to document the bugs during the System tests.

• Worked in coordinating with application owners to fix the bugs those are found it testing.

• Creation and execution of Java scripts using SOAP UI for regression testing.

• Modified the preexisting Java scripts according to changes made in application. Kriti Titus

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State Farm Insurance, Hyderabad, India August 2010 to Mar 2012 Project Name: Client CPP Email and Phone Conversion Responsibilities:

• Analyze the requirements and estimation for the project.

• Attending Clients Business Meetings.

• Creating test cases, preparing Test data for different types of testing.

• Executed Test cases using CIMS – Web allocation and SOAP UI tool.

• Trained resources on Applications, Frameworks and utilities who joined newly. Bank of America, India Mar 2010 to Jun 2010

Project Name: Re capp (Retail Credit Application)

The main objective of Re capp (Retail Credit Application) is for adjudication of customer info who applies for a credit.

Responsibilities:

• Analyzed the requirement and prepared design documents, test cases according to Client’s standards.

• Prepared Test data and executed various Test Cases.

• Attending Clients Business Meetings.

• Update the test results in Lotus notes.

• Create test log and capture screen shots for EOT.

• Defect logging and tracking.

• Coordinating with Developers for defect tracking. British Telecom Global Services, India Oct 2007 to Mar 2010 Project Name: Cleanup dead networks

The objective of this project is to cleanse the discrepancy between the client database and the live network.

Responsibilities:

• Prepare the low-level test scenarios.

• Prepared Test data for different types of testing.

• Executed in different browsers.

• Created test log.

• Defect logging and tracking.

Environment and tools: Web (J2EE)

Education:

• Bachelor of Engineering from Pt. Ravishankar Shukla University in Computer Science (2006), India

Personal Information

Visa: Employment Authorization (EAD)

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