Customer Service Guest Experience
Resume:
Rina Dahma
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Versatile and dedicated professional with diverse experience across various roles in the hospitality and retail sectors. Proficient in cashier duties, reception, managerial assistance, and hands-on service. Born in Syria, I bring a unique perspective and cultural awareness. Currently pursuing studies at Northampton Community College.
Education
North Hampton community College
Architectural Engineering institute (Syria)
Key Skills
Customer Service
Cash Handling
Multilingual (English, Arabic)
Adaptability
Team Collaboration
Managerial Support
Architectural Fundamentals
Experience
Somaya Sons and Bakery - Cashier (Month Year – Month Year)
Conducted sales transactions with a focus on customer satisfaction.
Managed cash register, maintained accurate financial records.
Provided friendly and efficient service to customers.
The Americus Hotel - Receptionist (Month Year – Month Year)
Welcomed guests, handled check-ins, and provided information about hotel services.
Managed phone calls, reservations, and guest inquiries.
Ensured a positive guest experience.
SMP Mini Market - Cashier (Month Year – Month Year)
Operated cash register, processed sales transactions accurately.
Managed inventory and restocked shelves.
Provided excellent customer service.
Rozana Restaurant - Manager Assistant (Month Year – Month Year)
Assisted in managerial tasks, including scheduling and inventory management.
Coordinated with staff to ensure smooth restaurant operations.
Contributed to creating a positive work environment.
Parkland Restaurant - Busboy (Month Year – Month Year)
Maintained cleanliness in the dining area and assisted with table setups.
Provided support to waitstaff and kitchen team.
Ensured a pleasant dining experience for customers.
References
Available upon request.
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