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Customer Service Social Media

Location:
Lithonia, GA
Salary:
45,000
Posted:
November 21, 2023

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Resume:

Taylor S. Mitchell

**** ********** **, ********, **, 30058 678-***-**** ad1csn@r.postjobfree.com

Linked In: Taylor Mitchell

Professional Summary

Dedicated and results-driven professional with a strong commitment to service and continuous improvement. My career goal is to absorb valuable lessons from each job experience and use them to progress towards becoming an owner of multiple successful businesses and a successful physical therapist.

Skills related to Health Care Customer Service

Microsoft Office, Excell

Google Doc

Graphic design

Training Development

Active Listener

Multitask

Patient

Problem-solver

Time management

Adaptability

Sales management

Outreach

Inside sales

Social media management

Marketing

Outbound calling

Team oriented

Empathetic

Handles confidentiality

sensitive information with

discretion

Interpersonal Skills

Project Management &

Coordinator

Scheduler

Management

Leadership

Organization

Compliance

Verbal Communication

Written communication

Conflict resolution

Medical records

Professional Experience

Simply Tend Manager October 2021- Current

Daycare Event Coordinator

● Managed and coordinated daycare events catering to military families, by means of hiring child care professionals to tend to the needs and preferences of each client.

● Completed employee payroll disbursement.

● Completed forms for children's needs such as medication, allergies, or any sensitive information needed for precautions and/or retrieving medical records.

● Collected sanitation items such as cleaning supplies, disinfectants, food, and first aid kits.

● Coordinated and communicated with employees to arrange child care services, guaranteeing a smooth and reliable support system for military families during events. - Consistently passed all internal and external audits while serving as a manager, demonstrating a strong commitment to maintaining operational excellence and compliance. One nation Academy June 2023 - Current

Early Childhood Educator

Fostered and stimulated an environment for infants, tailoring their educational experience for supported developmental milestones and early learning.

● Infant Development

● Constructed weekly Lesson plans

● Scheduled & coordinated parental meetings

● Hourly reports to parents

● Responsible for mobility of children, some ranging in ten pounds to 30 pounds in weight.

● Classroom management of the academy.

● Communicated with co-teachers over the education and health wellness of students.

● Maintain a rigid schedule with kids, while also having fluidity for breaks.

● Empathy for students for behavioral wellness.

● Worked well in high stressful environments with students, age ranges 6 weeks - 4 years of age.

● Mandatory reporter of child abuse of any sort

Chi Alpha Christian Fellowship

Columbus, Ga

August 2020- May 2023

Nonprofit project coordinator

● Embodied the spirit of service while working for a nonprofit, making a positive impact in the community.

● Gained valuable insights into social issues and the importance of community engagement.

● Event planning

● Facilitated mentorship programing for college students and older adults

● Marketed highlights of organization for networking projects

● Recruited financial sponsors

● Hospitality meals with students creating friendships and long term bonds

● Mandatory reporter for sexual assault

● Mandatory reporter for self harm

● Engaged in over a thousand hours of volunteer work locally and internationally Aldi

Fayetteville, Ga & Columbus Ga

March 2019 - July 2022

Cashier

● Demonstrated a positive attitude and excellent communication with customers and team members.

● Consistently delivered outstanding customer service, fostering strong relationships with customers.

● Developed problem-solving skills through handling various challenges in a fast paced retail environment.

● Awarded annually for outstanding customer service work

● Oversaw monetary transactions and maintain financial security, demonstrating a high level of trust and proficiency in managing thousands of dollars per shift.

● Restocked shelves, refrigerated and non-cold items.

● Engaged with heavy machinery to lift or stack merchandise. Chick-Fil-A Riverdale, Ga

April 2015- June 2019

Cashier

● Showcased a willingness to serve by ensuring a seamless dining experience for customers.

● Trained and led a team, demonstrating leadership and management abilities.

● Prepared and handled food for customers

● Welcomed customers with the two mile service.

● Promoted customer review for quality wellness.

● Managed financial transactions with strict accuracy of cash handling for hundreds of dollars per register.

● Rewarded with scholarship

● Serving customers with the two mile service standard.

● Carried and lifted heavy loads

Education

COLUMBUS STATE UNIVERSITY

Bachelor of Science Health Science- 2021

Achievements

Successfully passed all state inspections and regulatory assessments, ensuring the highest standards of safety and quality in early childhood education. Awarded a scholarship by Chick-Fil-A in recognition of an outstanding GPA and performance References available upon request



Contact this candidate