Medical Assistant High School

Location:

Granbury, TX

Salary:

Posted:

November 21, 2023

Contact this candidate

Resume:

MOORE, CRISTAL A.

**** * ***** **, *** *. GRANBURY TX 76048

817-***-**** *************@*****.***

Objectives:

To gain employment as a Medical Assistant or Medical Administrative Clerk in the medical field

Education:

Lake Granbury Medical Center-Granbury, TX-NRCMA Medical Assistant Certification-June 2019

Weatherford College – Weatherford, TX – Phlebotomy Program – August 2013

Nacogdoches High School – Nacogdoches, Texas – High School Diploma - May 2003

Work Experience:

MSA-MA / Sub-Contractor 10/2015 - Present

Lakeside Physicians (CHS)/Potomac Healthcare Supervisor: Magen Smolinski (current)

Granbury CBOC VA Clinic Phone: 817-***-****

Granbury TX 76048 Scheduled Hours: 40hrs/wk: 800-4:30pm

My essential duties as a MSA Receptionist include coordinating administrative operations for the GRANBURY VA CBOC Duties include, scheduling appointments in accordance with VHA Directives, procedural requirements, and in compliance with VA mission. Review clinic utilization daily to ensure maximum use of the clinic. Other duties include calling patients to remind them of their appointments to ensure the No-Show rate is close to none. Work independently by setting goals as the lead clerk to insure certain goals are met for the Clinic that go by the VA guidelines and protocols. Knowledge in medical terminology when it comes to communicating by face to face, video conferencing, and telephone with varieties of clinicians within the VA Systems. The ability to assist in patient care when needed.

While at the Front Desk, greet, check-in/out, verify and update patient’s demographics, process travel reimbursements according VA travel regulations. Other duties include scheduling patient’s appointments, closing out clinics for No-Shows, and re-schedule appointments or cancel claims as appropriate. Prepare clinics for next-day clinic operations. Coordinate incoming calls and visitors to appropriate departments, services, and programs throughout the CBOC.

Receptionist – PRN Phlebotomist 6/2014 – 10/2015

Lakeside Physicians (CHS) Supervisor: Kristi Dobbins

Community Health Care System Phone: 817-***-****

Granbury TX 76048

My essential duties as Receptionist/Phlebotomist include coordinating administrative operations for variety of departments with Lake Side Physicians. Duties include, scheduling appointments for new and established patients Additional duties include verifying insurance, handling multiple phone lines, provide customer service to patients, employees, and other co-workers alike. Other duties include calling patients to remind them of their appointments to ensure the No-Show rate is close to none. Additional duties include drawing blood ordered by the physicians. Daily use of Vacutainers and Butterfly’s, centrifuge specimens, knowledge on LabCorp and Quest order forms online, and verify insurances.

Phlebotomist 11/2013 – 6/2014

Lake Granbury Medical Center Lab Supervisor: Denise Kemp

Community Health Care System Phone: 817-***-****

Granbury TX 76048

My essential duties include working various shifts as needed. Experienced in ER, OB, ICU, In-Patient areas when it comes to drawing blood. Part of a lab team in a fast-paced hospital.

Job Related Training:

●Federal Information Systems Security Awareness & Privacy and Records Management

Handling and Safeguarding of Sensitive, Restricted, and For Official Use Only documents

●Schedulers Training- 05/2017 and 09/2017

●Privacy HIPAA Training-02/2017

●Compliance and Business Integrity (CBI)-03/2017

Awards/Recognition

●Speak to the Director Comments by Veterans -04/04/2017 and 05/2017

●VA Newsletter about the Granbury VA CBOC’s Clerk-06/2017

●Verbal communication with Debbie Vanwinkle (LSP Manager)From Veteran-02/2019

References:

Tiffany Wynn