Sarhad Arisdakessian

North Hollywood, CA *****

ad1csc@r.postjobfree.com

+1-818-***-****

Highly versatile tech analyst with a proven ability to lead and direct IT departments, businesses, and digital transformations.

Well mannered and articulated. Able to act as point of contact for senior management, as well as internal and external stakeholders.

Work Experience

Tech Consultant

Private Company

January 2020 to October 2023

• Work closely with stakeholders to gather and analyze business requirements for the new system.

• Translate business needs into technical specifications and ensure alignment with industry best practices.

• Develop project plans outlining the phases, milestones, and timelines for the digital transformation.

• Develop and execute a comprehensive digital transformation strategy for transitioning from legacy systems to modern, industry-standard software.

• Assess the current technology stack, including hardware and software components, and provide recommendations for modernization.

• Evaluate current systems, identify bottlenecks, and recommend solutions aligned with the business goals.

• Evaluate the feasibility of adopting cloud-based solutions, microservices architecture, and other modern technologies.

• Research and recommend suitable vendors or technologies for the new software stack.

• Collaborate with stakeholders to evaluate vendor proposals, conduct proof of concepts, and make informed decisions on technology adoption.

• Collaborate with project managers and stakeholders to ensure successful execution of the plan.

• Develop and implement change management strategies to facilitate a smooth transition for employees and stakeholders.

• Provide training and support to ensure the adoption of new technologies and processes. Product Owner/Business Analyst

Yerker App

January 2018 to December 2021

• Define and communicate the product vision, goals, and strategy for the mobile app.

• Align the product strategy with business objectives and user needs.

• Prioritize and maintain the product backlog based on user stories, features, and technical tasks.

• Continuously refine and adjust priorities based on feedback, market changes, and business goals.

• Collaborate with stakeholders, including end-users, to gather and prioritize product requirements.

• Use data analytics and user feedback to make informed decisions and continuously improve the mobile app.

• Monitor key performance indicators (KPIs) related to user engagement, retention, and satisfaction.

• Foster a culture of continuous improvement, encouraging feedback loops, and implementing lessons learned from each product iteration.

• Stay informed about industry trends, competitor products, and emerging technologies to inform product decisions.

Senior System Administrator

Sodetel

January 2017 to December 2020

• Supervised and coordinated various operations and maintenance pertaining to IT systems of the company.

• Overviewed the company's IT audit procedures.

• Created documentation and developed procedure manuals, documentation, and user guides for various IT systems across the company.

• Researched industry standards and future technology needs and updated senior management as needed.

• Coordinated and oversaw the implementation and modification of technology across the company. Head of IT

Zerock Group

January 2011 to January 2017

• Developed and implemented the group's long term IT strategy aligned with overall business objectives.

• Collaborated with senior leadership to identify opportunities to enhance business pipelines.

• Oversaw the management, maintenance, and upgrade of the group's technology infrastructure, including networks, servers, and hardware.

• Provided day-to-day supervision, conducted performance appraisals, and delegated work assignments for IT personnel.

• Performed business analysis and prepared recommendations and business plans pertaining to technology as needed.

Education

Ph.D. in Computer Science

Polytechnique Montréal

October 2020 to Present

Master's degree in Computer Science

Lebanese American University

2016 to 2019

Bachelor of Science in (BSc), Computer Science

Haigazian University

2005 to 2009

Skills

• System Administration

• Project Management

• Network Administration

• Active Directory

• Microsoft Windows

• Operating Systems

• Computer networking

• IT management

• Leadership

• Agile

• Application Development

• SQL

• APIs

• Git

• User Interface (UI)

• MySQL

• Linux

• Java

• Microsoft SQL Server

• AWS

• JavaScript

• Business Requirements

• DevOps

• Scrum

• HTML5

• Microservices

• REST

• Software Development

• Cloud Computing

• Web Services

• XML

Languages

• English - Advanced

Certifications and Licenses

Business Metrics for Data-Driven Companies

Android Application Development

Coursera Course Certificates VT9D86XVVMDP Object Oriented Design for Mobile Development

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