MICHAEL A. CAIN

**** ***** ***** **

Charlotte, NC 28213

Phone: 704-***-****

linkedin.com/in/michael-cain-17808713b

• Project manager and Scrum Master with strong infrastructure experience. Proficient MS Excel, part of US Server management team compliance and accessibility, managed upgrade of Windows OS and hardware - servers and desktops, laptops.

• Certification: PMP, Six Sigma black belt. Worked at the federal reserve, 5 years Agile methodology and scrum master, 7 years exp with upgrades.

• Available to sit onsite, can interview with 1-day notice, start with 2-week notice and can convert to a FTE. SUMMARY

Senior Project Manager with extensive years of experience working in all phases of Project Life Cycles. Compose RFI’s, RFPs, and RFQs and help stakeholders grade and pick vendors. Manage full budgeting, ROI forecasting, and reporting. Extensive work experience and understanding of project management lifecycle (PMLC) and system development lifecycle

(SDLC) methodologies. Extensive experience writing Use Case Requirements, Request for Information (RFI), Request for Proposal (RFP), Request for Quote (RFQ), and Request for Bid (RFB). SKILLS

• Skilled at writing Statements of Work (SOW) and Master Service Agreements (MSA)

• Skilled at writing Contract Addendums and Skilled at writing Termination Addendums

• Skilled at writing Change Orders and Managing Changes PROFESSIONAL EXPERIENCE

Verizon Communications 07/2021 – Present

Consultant Project Manager (Technical)

• Responsible for Domain projects in Digital Platforms, Operational Architecture, and Cloud Technologies.

• Performed an OS server upgrade from Windows 10 to Window 11 and Windows 7 to Windows 10

• Responsible for creating, analysing, and communicating system architectures, application design patterns, and reference architectures/standards.

• Work closely with software engineers, security professionals, infrastructure engineers, and other Enterprise Architects in validating and implementing proposed solutions.

• Responsible for the assessment, documentation, and governance of technologies used for digital platforms and solutions.

• Leads or participates on matrix team projects as assigned. Federal Reserve Bank of Cleveland 09/2019 – 07/2021 Lead Scrum Master Project Manager

• Planned, scheduled, organized, assigned, and directed all activities, either directly or through assigned personnel.

• Sets and monitored goals for the overall project and tracks the financial performance of each project monitoring key metrics such as costs versus estimate, schedule versus plan, resource allocation and resource productivity, billing and collections, cash flow and profitability.

• Helped foster and promoted a collaborative and mutually beneficial and supportive relationships between Operations, Business Development, and other company business units.

• Analyzed financial, contract management and other documents and anticipated potential issues, problems and proactively developed solutions to address the same. Ensured the company’s legal obligations are met.

• Used BPM and Lean Six Sigma methodology was able to improve workflows and processes.

• Used Agile tools such as Jira, Confluence, Slack and Genesis, conducted stand up calls daily.

• Removed impediments and designed a way around complex problem daily.

• With MS Excel proficiency I used the VLOOKUP function when best suited for situations when looking for a matching data points in a column, and when the matching data points are found, I would fetch a value from a cell which is a specified number of columns to the right. At the bank, I would analyse credit card transactions for irregularities using mostly the VLOOKUP function to sort the data and help me present my findings in a logical order.

• Compiled and generated Excel spreadsheets capturing key data related to the bank’s active contracts.

• Research, update, and validate data underlying spreadsheet production; strategically fill gaps.

• Create pivot tables and modify spreadsheets to achieve analytical goals.

• Manage spreadsheets and maintain data currency to ensure accurate data availability for managers and decision- makers.

Minimum of 6 years of experience in finance and global treasury operations with a track record of increased responsibilities with the Federal Bank of Cleveland. SKILLS / ABILITIES

• Strong leadership skills and the ability to collaborate.

• Detail, deadline and goal-oriented

• Ability to drive results in a fast-paced/deadline-oriented environment.

• Strong analytical skills

• Problem-solving and organizational skills

• Strong verbal, written and interpersonal communication skills. NorthStar Recovery Services Inc. 06/2016 – 07/2018 Operations Manager

• As Operations Manager, was responsible for the company’s organizational processes. As a Senior Operations Manager holding a Black Belt in Lean Six-Sigma, main duty was to analyze and improve processes. Primary duties included assisting the human resources team in the recruiting and hiring process, implementing policies and strategies to improve productivity and efficiency levels and building an enjoyable company culture.

• Specialized in total building demolition (including implosions), selective demolition, plant dismantlement, interior strip and gut work.

• Delivered a complete package of integrated services depending on the complexity of the project, including skilled management and staff, and innovative equipment and services to customers.

• Worked closely with the site manager or superintendent to manage the financial and administrative needs of the project.

• Determined the necessary equipment, materials, and labor needed for the project.

• Kept track of inventory, tools, and equipment.

• Ensured supplies and equipment were ordered and delivered according to schedule Managed job status reports.

• Led daily and weekly meetings with company staff and client representatives. Cotton Commercial Construction Contractors 09/2014 – 06/2016 Project Manager

• Planned, scheduled, organized, assigned, and directed all activities, either directly or through assigned personnel.

• Sets and monitored goals for the overall project and tracks the financial performance of each project monitoring key metrics such as costs versus estimate, schedule versus plan, resource allocation and resource productivity, billing and collections, cash flow and profitability.

• Fostered and promoted a collaborative and mutually beneficial and supportive relationships between Operations, Business Development, and other company business units.

• Analyzed financial, contract management and other documents and anticipated potential issues, problems and proactively developed solutions to address the same. Ensured the company’s legal obligations are met.

• Used BPM and Lean Six Sigma methodology was able to improve workflows and processes. United States Postal Service 2009 – 2014

Supply Management/Contract Specialist/Industrial Engineer

• Responsible for the use of resources and processes required by the Postal Service to provide bulk delivery services. The business modified its production schedule in response to large customer orders, to accommodate resource changes, to reduce costs, and to increase overall production efficiency.

• Served as a contract specialist. Typical contracts included Statements of Work (SOW), and Master Service Agreements (MSA).

• Based on the type of mail to be transported, determined what equipment was required, how much fuel and labor would be required to move the mail and determine which vendors or subcontractors would be required.

• Negotiated purchasing of labor, fuel, vehicles, and other special services as required to adequately service the needs of the postal service. Handled more than 300 vendors and subcontractors. CERTIFICATIONS

• Black Belt Certification, Lean Six-Sigma, Villanova University, Philadelphia, PA

• Certified Scrum Master (CSM), VMEdu, Scrum Master Certification, Avondale, AZ EDUCATION

• Master of Business Administration (M.B.A.), Project Management, Northcentral University, San Diego, CA

• Master of Science (M.S.), Supply Chain/Contract Specialist, Florida Institute of Technology, Melbourne, FL

• Bachelor of Arts (B.A.), Business Management, Florida Institute of Technology, Melbourne, FL

• Bachelor of Science (B.S.), Industrial Engineering, North Carolina Agricultural & Technical State University, Greensboro, NC

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