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Administrative Assistant Customer Service

Location:
Paterson, NJ
Posted:
November 21, 2023

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Resume:

CC

Crystol Camacho

Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision- making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Legal Secretary equipped with positive attitude and proven success functioning well in large corporate office environments. Positive relationships with court officials, colleagues and law enforcement members. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Work History

Abe Rappaport - Law Office of Abe Rappaport Esq

Totowa, NJ

07/2022 - Current

Shouldered administrative duties for legal staff such as scheduling, filing, responding to inquiries and answering phones.

Prioritized cases based on urgency, court dates and level of public and political attention.

Worked with other law offices and state and federal offices to obtain evidence and legal documentation pertaining to cases.

Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.

Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Improved office operations by automating client correspondence, record tracking and data communications.

Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.

Helped with intake of new clients and materials by setting up files and documenting important information.

Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.

ad1cqe@r.postjobfree.com

862-***-****

Paterson, NJ 07524

Skills

● Office Automation

● Staff Oversight

● Procedures Scheduling

● Case Management

● Document Preparation

● Legal Compliance

● Legal Document Reviewing

● Customer Relationship Management

● Writing and Editing

● Office Supplies and Inventory

● Administrative Management

● Clerical Support

● Online Databases

● Office Management

● Legal Documentation

● Organizational Efficiency

● Invoice Preparation

● Confidentiality Understanding

● Team Goals

● Task Prioritization

● Online Research

● Multi-Line Telephone Systems

● Legal Processes

● Client Relations

● Email Correspondence

● Interviewing Clients

● Legal Document Preparation

● Call Forwarding

● Client Service and Support

● Exceptional Telephone Etiquette

● MS Office Proficiency

● Conducting Intakes

● Relationship Retention

Law Office Gerard Nisivoccia Esq - Legal Secretary Paterson, NJ

10/2019 - 05/2022

● Prepared drafts of forms, letters and agreements for legal staff use. Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.

Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.

Generated pleadings and other legal documents for review by attorneys and paralegal's

Managed accounts and client records of clients, observing confidentiality and extreme discretion.

Handled office scheduling and made notes for deadlines, motions and other important dates.

Supported partners and associates in areas of appellate and complex commercial litigation.

Maintained complex files for short sales, foreclosures and traditional real estate transactions.

Completed document revisions, court document filings and client billing.

Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.

Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.

● Received and placed telephone calls to clients and prospective clients.

● Diligently edited legal correspondence for grammar and spelling.

● Screened telephone calls and forwarded to appropriate departments. Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.

Arranged for delivery of legal correspondence to clients, witnesses and court officials.

● Entered new cases into company database.

● Developed and maintained filing and retrieval systems. Assisted attorneys in collecting employment, medical and other records.

● Scheduled all appointments, appearances and briefings.

● Answered and directed calls using multi-line switchboard. Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal.

Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.

Helped with intake of new clients and materials by setting up files and documenting important information.

Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.

● Prepared drafts of forms, letters and agreements for legal staff use.

● Assisting Legal Professionals

● Executive Calendars

● Prospecting Clients

● Document Scanners

● Scheduling

Education

06/2000

John F Kennedy High School

Paterson, NJ

Diploma

● Scheduled and coordinated meetings between legal teams and clients. Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.

Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.

Created and submitted weekly legal summary to managers, covering current cases, records requests and collections statuses.

Managed accounts and client records of clients, observing confidentiality and extreme discretion.

Handled office scheduling and made notes for deadlines, motions and other important dates.

Developed positive working relationship with courts, clients, law enforcement members and attorneys.

Scheduled appointments, court appearances and depositions for busy law firm.

Interviewed and prepared intake sheets for clients in Spanish and English.

Languages

Spanish

Native or Bilingual

English

Native or Bilingual



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