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Quality Assurance Software, Lead, Management

Location:
Tampa, FL, 33647
Posted:
November 21, 2023

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Resume:

Kenneth Taylor

Tampa, FL • 314-***-**** • ad1cpv@r.postjobfree.com

Test Manager

Performance-focused Test Manager with experience overseeing software Quality Assurance testing practices/activities following industry best practices and Agile/Scrum methodologies. Well-versed in developing and executing test plans, cases, and strategies to identify and eliminate defects for release of quality products. Expert in manual and automated testing as well as leading and training test teams in test design, development, and QA of platforms and applications.

Core Competencies:

Software Quality Assurance Testing Practice Oversight QA Testing and Validation Test Plans, Cases, and Strategies

Defects Discovery and Elimination Product Release/Integration Manual and Automated Testing QA Team Building and Leadership Requirements Gathering Testing Updates and Reports Cross-functional Collaboration

Professional Experience

LEIDOS, Tampa, FL 2022 – Present

Test Manager (Remote)

Oversee software Quality Assurance testing activities across various phases following testing industry best practices for the release of quality products. Manage the development, execution, and review of manual and automated test plans, cases, procedures, and strategies for the identification, reporting, and resolution of defects. Gather and document business and technical requirements and design systems to meet requirements following Agile and Waterfall approaches.

Completed a project on time despite tight deadlines by leading a team to gather requirements and execute test procedures while creating and managing test defects with engineering and project teams.

Averted future software defects by reviewing code and identifying issues in a software project, informing leadership, recommending solutions, and implementing changes to correct the issue.

Orchestrated testing activities while designing, maintaining, and enhancing specialized test procedures, providing traceability between development requirements and test cases, and preparing/conducting test readiness reviews.

SPATHE SYSTEMS, Tampa, FL 2020 - 2022

QA Manager (Remote)

Lead for all testing activities. Responsible for following and making sure that the correct QA Process is being followed. Lead tester on SOCOM applications where the agile methodology is being used. Responsible for Creating and Review test scenarios, test cases and defects for the applications.

Environment: Microsoft .NET, AWS. GetLab, Java, Python, Docker, PostgreSQL, MySQL, MongoDB, CI/CD, DEVSECOPS, Cypress

CHARTER, Florissant, MO 2012 – 2020

Test Lead – Xavient Information Systems

Steered software Quality Assurance testing for Ariba, Charter.com, and CAP/AOP projects following testing industry best practices throughout the duration of projects. Strategized, developed, and executed test plans, cases, and strategies that met requirements. Escalated project-related testing issues and defects with solutions.

Enabled completion of a project and delivery of a complex feature by understanding client requirements, explaining technical challenges involved, and highlighting risks of rushing development process for a more realistic timeline.

Fostered teamwork and collaboration by soliciting suggestions from a team member, gathering better ideas, and resolving conflicts and interpersonal team issues for the delivery of products that met quality standards.

Achieved optimal testing capabilities by interviewing and hiring testing personnel for a project while conducting training for new team members and managing scope and budget for the project.

SAVVIS, INC., St. Louis, MO 2011 – 2012

Test Lead Contractor Preferred Resources

Developed and executed software QA test plans, cases, and strategies that met requirements while developing automated test scripts in a Waterfall and an iterative environment. Identified, documented, and resolved defects. Interviewed and hired testing resources for projects while managing scope and budget for projects with comprehensive test coverage.

Saved time and eliminated manual testing by defining automated test requirements and supporting the design and implementation of automated test frameworks and scripts.

Shaped QA strategy and methodology in alignment with company goals by fostering compliance with Agile methodology as well as managing resolutions and reporting to management as necessary.

Contributed to the successful execution of projects by collaborating with cross-functional teams and project staff throughout project lifecycle while escalating project-related testing issues to leadership.

WELLSFARGO ADVISORS, St. Louis, MO 2010 – 2011

Test Lead Contractor Collabra

Managed several offshore testing teams in the execution of manual and automated Quality Assurance testing activities and projects. Created acceptance test plans and acceptance criteria in collaboration with business users. Defined overall testing strategy, cases, and system test plan for software projects.

Automated software Quality Assurance testing by defining automated test requirements and designing and implementing necessary automated test scripts.

Authored technical/non-technical documents while analyzing and designing systems from a business perspective.

Championed the planning, scheduling, and execution of functional, integration, and User Acceptance Testing.

Contributed to building of platforms and applications using Microsoft .NET framework programming, including ASP, VB, ADO, Bugzilla, Java, PVCS Software Change Management, Progress, and Microsoft SQL Server.

MASTERCARD INTL, St. Louis, MO 2009 – 2010

QA Project Manager Contractor Stockel Resources

Built and managed project teams, identified required resources, assigned responsibilities, and developed schedules for timely completion of project deadlines and milestones. Defined User Acceptance Tests (UAT) and coordinated the development and execution of test plans, cases, and strategies with defect resolutions following Agile methodology.

Facilitated project success by promptly communicating with project staff throughout the lifecycle of the project as well as communicating with senior management regarding status of specific project deliverables.

Validated quality of products delivered by coordinating design reviews, code reviews, and test results reviews while creating detailed design documents, test plans, and implementation plans.

EXPRESS SCRIPTS, St. Louis, MO 2008 – 2009

Sr. QA/Project Manager

Strategized, planned, and executed Quality Assurance and software change control policies, programs, and initiatives in collaboration with senior IT leaders. Managed teams and resources and created technical and non-technical documents.

Implemented company-wide software Quality Assurance and change control concepts, practices, and procedures while providing leadership in quality and releasing of software and testing.

Education

Bachelor of Science (BS) in Computer Information Systems/Business Administration

Morris College, Sumter, SC

Associate of Science (AS) in Business Education

Clinton College, Rock Hill, SC

Training and Certifications

Certified Scrum Master (CSM)

Certified Test Manager (CTM)

Technical Proficiencies

Microsoft .NET, AWS. GetLab, Java, Python, Docker, PostgreSQL, MySQL, MongoDB, CI/CD, Selenium, C++, Assembly, Basic, COBOL, FORTRAN, C, DBASE III & IV, Lotus, Excel, Ingres, Datatrieve, SQL, 4GL, Unix, Linux, Windows, Dos, VAX VMS, HP-UX, ORACLE, Sybase, IT UP, Mercury Test Suite, PRISM, MS Project, MS Office, Visio



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