STEPHENIE JAMES, PMP

Palmer, AK - *****

Education:

• Bachelors Business Administration, Management, University of Alaska, Anchorage, December 2008, 3.0 GPA o Current student in Masters Degree program, MA Project Management – UAA.

• Project Management Professional Certification, Project Management Institute Skills

Meeting Facilitation

Communications

Microsoft; Google; Adobe Suites chamber

of commerce

Vendor Relations & Management;

Sourcing

Complex Problem Resolution & Solutions

Quality Assurance

Compliance

Tools:

Administrative tools: A Microsoft Project

Microsoft, Adobe, and Google Suites

SmartSheet,, Tableau

Asana, Monday.com, Trello, Jira, Wrike

Communication Tools:

Slack, Zoom, Web-Ex, Teams

HRIS:

Workday, Sage, ADP, Kronos

EHR/EMR

Cerner, EPIC, Oracle

& Bids

HR and Onboarding

Cross-Functional Teams

Requirements Gathering; SOW.

Global Payroll

Process Improvement

Resourcing

Project Management Methodologies:

Progressing; Scheduling; Milestones

PMI, Company-based, and self-designed

Change Management

Project Management tools and software

Stakeholder Engagement

Construction

Professional Experience:

GE Healthcare

November 2022- January 2023

Project Manager

• Managed and coordinated all tasks required for the successful deployment and delivery of biotech equipment to end-user. Cross-functional teams, regular status reports, interface with clients and vendors. Waterfall environment

CIGNA

July 2022 – October 2022

Sr program management advisor

• Project Manager, for health insurance company. Working with sales and cross-functional teams.

• Contract requirements and stipulations, change management, portfolio management. Waterfall/Hybrid

Gainwell Technologies

January 2022 – April 2022

Sr Project Manager

• Project manager for company that is taking over the technical architecture and system for Medicaid contract for the State of Alaska. Agile/Hybrid

TriWest Healthcare Alliance

December 2020 – November 2021

Sr Project Manager

• Managed all contract components of current claim's processor, ensuring contract project requirements followed with no deviation. Benefits admin., authorizations and referrals, processing

/ paying of claims, assurance veterans were receiving the most quality healthcare system wide. Liaison to VA - primary contract holder- TW the administrator.

• Provider relations and politically driven cases comprised a significant amount of my dynamic role. Also managed a small call center, which fielded calls from veterans and providers. Waterfall

• Employee relations, grievances, payroll, awards and recognition; talent acquisition, recruiting, job description development, records retention; benefits, adherence to labor laws Credit Union1

February 2020 – October 2020

Project Manager

• Provided support through project lifecycle, including project requests, stakeholder inclusion for project plan development.

• Managed, conducted, and planned all project meetings: pre- implementation, technical, Project Launch, and status meetings for phases or milestones (full project lifecycle), and closeout.

• Primary resource to stakeholders, or POC, provided consistent and accurate communication and delegation. Managed projects utilizing a web-based project management tool, including organizing, communication, and progressing. Agile

Chenega Corporation

June 2019 – January 2020

Project Coordinator

• Fast-paced and highly technical work environment, with a rigorous workload, and deadlines met daily. Accountability for SBU's {Small Business Units). Setup projects post-kickoff-maintained projects processing modifications and change orders, processed requests for resources. Business Services Team to provide oversight at the corporate level, with special emphasis on project and budget controls. Waterfall

• Payroll and bonuses; records retention

Alaska Native Tribal Health Consortium

December 2017– January 2019

Project Manager / Supervisor PFS

• Facilitate projects involving claims processing, benefits admin., and revenue generation. Worked with Cerner

• For Medicaid, Medicare, Private Insurance. Coordinated with multi-departments analyze, proof monthly financial reports, package reports for Senior leadership.

• Formulated system for tracking large projects, Chartered pilot special achievements recognition program. Hbd

• Employee relations, awards and recognition, interviews Worldwide Technology

December 2015 – August 2016

Project Manager

• Supervised, managed IT projects - utilizing resources in cross-functional teams for full project lifecycle. Interpreted and executed the scope of work (SOW), established project goals & milestones, and developed project charter.

• Presented project plan for kickoff, scheduling, deliverable identification and definition. Ran weekly project status meetings to review progress, resolve problems and determine resources needed for milestone completion as well as any change management that needed to be addressed. Budget Mgt. and logistics in ordering equipment from internal sales team, Agile aeSolutions

March 2014 – June 2015

Project Assistant Office Manager Executive Asst

• Ensured seamless daily office operations for process safety firm which included processing accounts payable, tracking costs, managing budgets. Ran meetings and assisted with all aspects of projects. Facilitated large client meetings and educational seminars, including registration and course materials, resources. Provided round-the-clock support to owner, including travel booking itinerary creation, expense report processing.

• Worked alongside SR HR generalist to support overall HR needs, new employees onboarding and processing, relocation assistance, records retention, training coordination. Williams Scotsman

January 2009 – February 2013

Sales Administrator

• Oversaw all aspects of operations/administration, financial management, simultaneously with inside sales in hybrid role.

• Performed accounts payable, payroll, and HR/new hire-onboarding. Payroll for the branch; and Purchase Orders, Vendor Management. Field sales calls and generation. Project manager for revenue-producing activities. Managed contracts, schedules, and logistics. Facilities management, dispatching, service calls

• Payroll and time keeping; new employee onboarding and processing, interviews, records; adherence to labor laws, employee relations and assistance, benefits coordination; training coordination.

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