Tangarie Reid, MA Phone: 708-***-****)

E-mail: ad1cnx@r.postjobfree.com

Summary of Qualifications

Experienced in supporting a wide variety of clients in multiple care settings. Interested in assisting clients to measurably improve their mental health and quality of life. Strong leadership, flexibility, and communication skills. Particularly effective in holistic care that encourages clients to be more than just their diagnosis.

Professional Experience

Catholic Charities

SSVF (supportive services for Veterans and families)-case manager-housing

(09/2023-current)

●Develop assessments of client needs.

●Develop a Housing Stability Plan that will ensure the stability of household needs.

●Provide clients with VA, state and local benefits.

●Administer and provide Temporary Financial Assistance as needed

●Provide clients with referrals for services through the Resource Specialist

●Provide follow-up services to clients.

●Maintain an organized and accurate client file system

●Provide data and narrative information for periodic reports

Garfield Park Behavioral Health

Intake Counselor

(02/2023-08/2023)

●Responds to clinical inquiry calls from families or referring professionals and completes crisis assessments. Crisis assessments include the ability to assess current risk factors (suicidal, homicidal, psychosis, self-injurious, substance abuse…), family dynamics, health screen, treatment history, medications, etc.). Provides appropriate clinical triage.

●Oversees the admission process including appropriateness of the admission, completion of all required admission paperwork, pre-certifications and coordination of care with the Physician. Assures compliance with all applicable mental health laws, codes, rules and regulations. Maintains all data/records regarding the intake and admission process and follows all policies/procedures related to release of information and confidentiality.

●Collaborates with the multidisciplinary team regarding admissions, deflections, bed availability, and other tasks as needed. Must have physical stamina and high energy level to maintain continuity of quality services to children in mental health crises and their families.

Clayton Residential (nursing home)

Clinical supervisor-case management

(02/2022-02/2023)

●Provide supervision to case managers/MHPs that work with residents (200) in providing case management and counseling to individuals with mental health and substance abuse disorders.

●Managing a caseload individually of 30 or more and providing therapeutic services and interventions targeted at the individual’s need.

Haymarket Center

Addictions Counselor-Women unit-mental health/substance use disorders

(01/22-07/22)

●Provided counseling to a caseload of 20 women that entered into treatment to assist with their mental health and substance addictions.

●Provided case management to assist women in transitioning back into the community while having access to the resources needed in order to maintain a sober or harm reduction lifestyle.

Synergy University Medical Center

Assessment and referral therapist

(07/2021-01/2022)

●Working in the adult and children emergency room departments providing assessments and referrals to patients that come in needing psychiatric services. Working hand and hand with nurses, doctors, and social workers to assist psych patients with best needed services.

Family Christian Health Center

High Risk OB case manager

(04/2020-11/2021)

●Provided support service to pregnant moms to assure their high risk needs are met by completing assessments and referrals as needed to different providers at various Chicagoland hospitals.

●Managed electronic health records by keeping records and track of all documentation and other services needs.

Morneo Shepell

EAP Counselor

(12/2019-01/2021)

●Provided counseling services to individuals through their employers as needed when dealing with mental health and substance abuse.

●Provided weekly counseling sessions and provided mental health and substance abuse assessments.

Metropolitan Family Services, Chicago, IL

(11/2018-07/2019)

Adult Protective Service Investigator Case Manager

●Investigate Elder Abuse and Developmental Disabilities within the community

●Provide Case Work for Open cases which consist of up to 15-months.

●Conducts a Comprehensive Care Coordination assessment of each client and develops a care plan with client’s input utilizing Illinois Department on Aging (IDoA) forms.

●Arranges with vendors to provide service to clients.

●Provides information and referral to clients and their family members.

●Makes referrals to community agencies as appropriate

●Advocate in the best interest of the client when needed.

Chicago Therapeutic Services, Chicago IL

05/2017-10/2018 Therapist/Outreach Referral Specialist (05/2017-10/2018)

●Develop and review Individual Treatment Plans (ITP).

●Identify goals, objectives, specific mental health services needed, and identification of staff responsible for delivering services.

●Provide individual and group therapy to individual, family, and groups.

●Provide out of the home services for children and adults in the community through extended community based services.

●Client Centered Consultation, Community Support, Crisis Intervention, Mental Health Assessments, Mental Health Case Management, Mental Health Intensive Outpatient, Psychological Evaluation, Medication Monitoring and Training, Psychosocial Rehabilitation, Transition Linkage and Aftercare, Treatment Plans Development, Review and Modification.

Chicago Therapeutic Services, Chicago, IL

(07/2018-10/2018)

Qualified Mental Health Professional/Case Manager Supervisor (07/2018-10/2018)

●Provides direct services in mental health outreach, education, and prevention community

● Managed a caseload of over 20 consumers.

●Ensure Behavioral Aids were in compliance with their job description.

●Responsible for appropriate intake, assessments, and orientation

●Made phone calls to different MCOs.

●Participating in a person-centered planning process and showing creativeness.

●Providing direct home based behavioral health services and supports

●Proficient in Medicaid Rule 132 notes

Thresholds, Chicago IL

12/2010 – 05/2017 Community Support Individual (06/2014 – 05/2017)

●Develop and review Individual Treatment Plans (ITP). Identify goals, objectives, specific mental health services needed, and identification of staff responsible for delivering services.

● Assume leadership role within CSI team and in the daily monitoring and implementation of evidence based practices. Serve as Integrated Dual Disorder Treatment (IDDT) Specialist, Health and Wellness Coach, and Wellness Management Recovery Specialist.

● Attend and contribute to training sessions, management meetings, and other meetings as assigned.

●Conduct team meetings and lead recovery focused service planning process that fully includes the client served.

● Ensure that CSI and crisis services are available 24/7 with emergency response coverage.

●Monitor and coach staff on meeting productivity measures.

●Assist Team Leader with the development and monitoring of Performance Improvement Plans for staff not consistently meeting agency standards.

Thresholds, Chicago IL

(06/2013 – 06/2014) Assertive Community Treatment Specialist (06/2013 – 06/2014)

●Provided direct service to 35 clients through group counseling, therapy, case management, job support, housing, crisis intervention, and psycho-social rehabilitation services.

●Collaborated with a treatment team to identify mental health needs. Performed comprehensive assessments and assisted with the development and implementation of treatment plan.

●Mentored and coached outreach workers in problem solving, decision making, and crisis intervention

●Supported client self-advocacy and participation in decision making and treatment planning.

●Counseled family members and assisted them in understanding, dealing with, and supporting clients with mental illness.

Thresholds. Chicago, IL

(12/2010 – 06/2013)

Community Support Specialist Team (12/2010 – 06/2013)

●Assessed need for services, made appropriate recommendations for treatment, identified existing resources and supports, explained available options and assisted with linkage and referral.

●Provided support to clients with external collateral sources (e.g., Social Security Administration, medical providers, Chicago Housing Authority, etc.). Served as advocate and assisted with problem solving/resolution.

●Taught clients independent and community living skills as well as development of interpersonal and coping skills.

●Identified risk factors and developed a relapse prevention plan.

EDUCATION

Chicago State University, Chicago IL 2017 Master of Arts Degree in Mental Health Counseling (LPC, LCPC eligible)

Chicago State University, Chicago, IL 2010 Bachelor of Science Degree in psychology Minor: Alcohol and other Drug Abuse (CADC eligible)

Contact this candidate