Profile

HR Case Manager/ Administration/Customer Service:

Maintained and Managed Disability for employees Leave of Absences, while providing excellent customer service.

Managed work projects with tight deadlines.

Ability to solve practical problems and deal with variety of concrete variables in most situations.

Education & Certifications

Master Business Administration; University of Phoenix

Bachelor of Science: Business Management, Wayne State University

Professional Experience

Thompson Coe & Cousins LLP., Dallas TX

PAYROLL/HR ADMINISTRATOR (contract) Jun 2022-present

Ensure semi-monthly and monthly payroll is processed timely, accurately, and in compliance with external regulations.

Coordinate with team on adjustments needed prior to each payroll cycle (new hires, terms, rate changes, etc.) as well as off cycle payroll runs.

Serve as the primary point of contact for all payroll related inquiries as well as user self-service support (password resets, etc.)

Reconcile payroll/payroll tax to the general ledger (G/L) accounts.

Prepare & review compensation and benefits packages.

Reconcile and validate retirement contributions and resolve disputes.

Assist with organization of quarterly and annual performance reviews.

Consumer Club Inc., Dallas TX

HR /PAYROLL MANAGER Mar 2016 – Apr 2022

Provided Case Management for all types of leave of absence for 400 plus employees.

Communicated regular updates to employees, before, during and after leave for a smooth transition.

Maintained and processed payroll.

Consulted, coordinated and partner with our third-party administrator.

Updates payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers.

Administer all voluntary employee benefits such as medical, dental, vision, disability insurance plans, etc.

Exeter Finance, Irving, TX

PAYROLL MANAGER Oct 2014 – Feb 2016

Manage and guarantee biweekly disbursement of multi-state payroll, including garnishments, benefits, and taxes to 1,100+ employees consistent with federal and state wage and hour laws.

Ensure the processing of new hires, temporary workers, transfers, promotions and

terminations is accurate and timely.

Supervise payroll staff, including payroll supervisor and payroll specialists.

Critically review and analyze current payroll, benefits and tax procedures in order to recommend and implement changes leading to best-practice operations.

Audit W-4s, payroll balance sheets, YTD earnings, etc.

SMS Info Com, Grapevine, TX

LEAD PAYROLL/HR CASE MANAGER Apr 2013 – Oct 2014

Process full-cycle payroll, enter new hire, change-in-status, and bonus information.

Maintained Leave of Absences, benefits deductions, worker compensation, promotions, terminations, and conversions information.

Support global compensation for reporting and relocation audits.

Union Drilling, Inc., Ft Worth, TX

PAYROLL SPECIALIST Sep 2010 – Apr 2013

Oversees payroll process for multi-state for 2500 employees, enter time, resolve issues & errors, review total payroll for processing.

Administers garnishments/levies/child support orders deductions and payments.

Generate payroll reports for rigs, accounting, and auditors.

MMC Strategic Staffing, Irving, TX

PAYROLL/HR COORDINATOR Mar 2008 – Jun 2010

Develop, implement, and facilitate a new hire orientation program for all new employees.

Assist in the administration of company benefit plans.

Processes and audit payroll for multi-state weekly, bi-weekly, and semi-monthly pay runs for 2500 employees.

Maintain current knowledge of applicable state and federal wage, labor laws including, FMLA, ADA, FSLA

Zales Corporation, Irving, TX

PAYROLL ACCOUNTANT Nov 2006 – Feb 2008

Monitor, test, and document accounting controls (Sarbanes Oxley/SOX).

Research Accounting discrepancies and questions related to the general ledger (G/L).

Reconcile payroll/payroll tax to the general ledger (G/L) accounts.

Lear Corporation, Detroit, MI

ASSISTANT HUMAN RESOURCES MANAGER May 2000 – Oct 2006

Manage Employee Relations for the Retail business unit.

HR Leadership, including but not limited to training, performance review and other support as necessary.

Annual HR Business Plans (prioritization, workforce requirements, budgeting, talent needs, training needs, etc.).

Ensure all HR policies, procedures and processes are executed.

Advise, provide guidance, and coach leaders within the business segments of managements and people development.

Participate in interviews for internal and external talent and offer feedback regarding candidates,

Assist with HR Initiate rollouts such as: bonuses, merit, employee survey, talent reviews.

Technology

MS Word, MS Excel, MS PowerPoint, MS Project, MS Access, UltiPro, Workday, Netchex, Timekeeping, ADP Time & Attendance, Pay Expert, ADP Enterprise, EZ Labor, ADP Workforce, SAP, Ceridian, PeopleSoft, AS400, Oracle, Pay Com, Report Smith, various HRIS Programs.

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