CHARLES BROWN

**** ******** ***** **. ******, Texas 77545

Cell: 832-***-**** email: ad1cmf@r.postjobfree.com Summary:

Seeking a challenging position with a reputable company, I am a highly skilled laborer with a wealth of experience in automotive technology, route delivery driving, and tow truck operation. My core strengths encompass a wide range of competencies, including: 1. Automotive Mechanics/Towing Proficiency/Route Delivery: I possess a deep expertise in automotive mechanics, with the ability to handle both internal and external engine repairs. I am adept at diagnosing common and complex drivability issues. Additionally, I have a proven track record of reliable and proficient driving and towing abilities. I am well- versed in the city and surrounding areas, ensuring efficient transportation and delivery of customer parts and products within dispatched response times. My knowledge extends to local and state transport regulations, and I excel in rendering loading and towing services using various methods, including wheel-lift, hook and sling, and flatbed pickups. 2. Influential Management/Warehouse Team Member: I have experience in supervising and assisting other technicians in diagnosing problems and completing repairs. My effective communication, leadership, problem-solving, decision-making, and organizational skills make me an influential team member. I am also well-versed in shipping and receiving processes, as well as moving and storing warehouse shipments. My expertise extends to verifying and processing shipping information efficiently. 3. Parts, Tools, and Instruments: I am familiar with a wide range of tools and instruments crucial to the automotive industry. These include blocks, rollers, hand trucks, tackles, hydraulic lifts, electrical circuits, schematics, automotive parts and supplies, air tools, and more.

4. Quality Control Analysis: I am dedicated to addressing customer inquiries and summarizing client concerns, evaluating necessary repairs, and conducting tests and quality checks. I excel in inspecting products and services to ensure optimal performance. Additionally, I am proficient in executing maintenance procedures on vehicles, such as examining oil, air, water levels, braking systems, tire pressures, and more. In summary, my extensive and responsible experience in automotive technology, route delivery driving, and tow truck operation, coupled with my core strengths and competencies, makes me an asset in any role requiring automotive expertise, management skills, and a commitment to quality control.

CHARLES BROWN 2

Experiences

1-800Radiator, Houston, TX. 9/2018 to 7/2023

Route Driver-Contract

As a Route Driver, dedicated and reliable on a contractual basis. I played a crucial role in ensuring the efficient and timely delivery of our products to our valued customers. As a skilled and safety-conscious driver with excellent time management skills, I built long-lasting working relationships with all clients.

1. Route Management: Planned and executed the daily delivery route efficiently, considering factors like traffic conditions, delivery schedules, and customer locations. 2. Vehicle Inspection: Conducted thorough pre-trip and post-trip inspections of the assigned vehicle to ensure it is in safe working condition. Reported any maintenance issues promptly.

3. Safe Driving: Operated the vehicle in a safe and responsible manner, adhering to all traffic laws and regulations. Maintained a clean driving record and always prioritize safety. 4. Product Delivery: Loaded and unloaded products onto the vehicle, ensuring that they are secured and protected from damage during transportation. Delivered products to customers' locations in a courteous and professional manner.

5. Customer Service: Provided excellent customer service by interacting with customers in a friendly and helpful manner. Addressed any customer inquiries or concerns and represent the company positively.

6. Documentation: Completed all necessary delivery and route documentation accurately and on time, including invoices, delivery receipts, and mileage logs. 7. Inventory Management: Assisted in monitoring and managing inventory levels on the delivery vehicle. Report any discrepancies or shortages to the appropriate personnel. 8. Time Management: Efficiently managed time to ensure on-time deliveries while maintaining a high level of accuracy and attention to detail. 9. Communication: Maintained open and clear communication with the dispatcher or supervisor to provide updates on delivery progress, delays, or other relevant information. 10. Compliance: Ensured compliance with all company policies and procedures, as well as local, state, and federal regulations governing the transportation of goods. CHARLES BROWN 3

Collision Clinic, Missouri City, TX. 2/2000 to 8/2017 As a Tow Truck Driver, I provided roadside assistance, towing services, and vehicle recovery to our customers. I am a skilled driver with a passion for helping people in distress and ensuring their safety on the road. Extremely committed to providing top-notch towing and roadside assistance services to all communities.

Tow Truck Driver – Contract

1. Towing and Vehicle Recovery: Safely operated a tow truck to transport disabled or damaged vehicles from various locations, such as accident scenes, breakdowns, or impound lots. Ensured the secure attachment of vehicles to the tow truck. 2. Roadside Assistance: Responded to service calls promptly, providing roadside assistance such as jump-starts, tire changes, lockout services, and fuel delivery when required. 3. Customer Service: Interacted with customers in a courteous and professional manner, ensuring their safety and addressing any questions or concerns. Displayed empathy and patience when dealing with distressed vehicle owners. 4. Vehicle Inspection: Performed thorough pre-tow and post-tow inspections of towed vehicles to ensure they are properly secured and undamaged during transport. 5. Proper Documentation: Completed all required paperwork, including towing receipts, incident reports, and vehicle condition reports accurately and promptly. Maintain organized records of all service calls.

6. Safety Compliance: Adhered to all safety regulations and protocols, including traffic laws and regulations governing the towing industry. Maintain a clean and safe work environment.

7. Equipment Maintenance: Performed routine maintenance checks on the tow truck and associated equipment. Reported any issues or malfunctions promptly for repairs. 8. Emergency Response: Readily available for on-call or emergency towing services, including nights, weekends, and holidays, as required by the company. 9. Navigation: Utilized GPS and navigation tools to plan routes and find locations efficiently. J & D Auto Repair, Houston, TX. 5/1997 to 7/2016

A highly skilled and experienced professional Auto Technician who specializes in diagnosing, repairing, and maintaining vehicles. In-depth knowledge of automotive systems and components, possessing strong diagnostic and troubleshooting skills, and proficient in using various tools and equipment. I am committed to delivering high-quality work, ensuring the safety and performance of vehicles, and providing excellent customer service. I hold various certifications such as to demonstrate my expertise in the field and stay updated on industry advancements. CHARLES BROWN 4

Auto Technician

1. Vehicle Diagnostics and Repairs: Conducted thorough diagnostics to identify automotive issues, including mechanical, electrical, and electronic problems. Performed a wide range of automotive repairs, including engine, transmission, brake, suspension, and electrical system repairs.

2. Routine Maintenance: Performed routine vehicle maintenance services such as oil changes, tire rotations, brake inspections, and fluid checks to ensure optimal vehicle performance and safety.

3. Quality Workmanship: Executed repairs and maintenance services with precision, adhering to industry standards and best practices. Ensure the highest quality workmanship and customer satisfaction.

4. Use of Tools and Equipment: Utilized a variety of automotive tools, equipment, and diagnostic devices to diagnose and repair vehicles accurately. 5. Parts Ordering and Inventory: Identified required replacement parts and communicate with the Parts Department for ordering. Maintained an organized inventory of commonly used parts and supplies.

6. Customer Interaction: Interacted with customers professionally, explaining repair recommendations, providing cost estimates, and addressing their questions and concerns. 7. Safety and Compliance: Adhered to safety protocols, including the proper handling and disposal of hazardous materials. Complied with all environmental and safety regulations. 8. Documentation: Maintained accurate records of repairs, services performed, and parts used. Completed all necessary paperwork, including service orders and invoices. 9. Training and Development: Stay updated on automotive industry trends, technology, and repair techniques. Participated in training and development opportunities to enhance your skills and knowledge.

Education

Jesse H. Jones High School Graduate – Houston, TX Graduated: 1972 Licenses/Certifications

Texas Department of Licensing and Regulations, (TDLR) License Various mechanical certifications