Summary

I am a Registered Nurse with over ** years of relevant experience spanning leadership/management, clinical practice, and information technology in healthcare settings. This includes 20 years of Cerner software specialization, project management, nursing informatics, systems analysis, medical device integration, and implementation and training.

Served as Director of Clinical Applications Team at a large corporate, multi-facility, hospital system.

Worked as Executive leader for Clinical Application Documentation projects including Cerner eQuality, Infection Control with DA2 reporting, Care Manager, and Rehabilitation Documentation to assist project managers with facility executive engagement, scope, timeline, issue resolution, implementation, and development of post-go-live support plan.

Have experience directing documentation programs, managing issues, tracking, and collaborating with project architects on domain strategies related to code installation, system design, testing, production, and resource planning.

Am adept in general management of people and teams, interviewing and hiring staff, allocating resources, supervising consultants, and coordinating projects.

Have worked with senior leadership on design decisions and EHR decision-making, implementation of system-wide change control, and device selection processes.

Able to demonstrate thorough knowledge and understanding of relevant clinical operations, products, and services.

Carried out full-cycle implementation of PowerChart Maternity and FetaLink at two facilities within the organization and Biomedical Device Interfacing of physiologic monitors in a new facility for critical care, ED, and Post Anesthesia Care Unit.

oResponsibilities included working as a project team member on decisions that impacted clinical workflow, current and future state workflow analysis, design, build, testing, training, and education for nurses and physicians, conversion planning, and implementation of products.

Served as Project Manager for Cerner PowerChart Maternity and FetaLink applications and ensured ongoing process/system capability associated with projects.

Worked as Lead Informatics Nurse at two large multi-facilities for implementation of CPOE and Clinical Documentation.

Assisted in the implementation of CPOE, eMAR and barcode medication administration, clinical documentation, iView implementation, BMDI for physiologic monitoring, and BMDI for Surgical Anesthesia projects.

Experienced in development, device integration, design, build, test, and implementation of CPOE, iView and BMDI.

Skilled in application design, specifications, build, testing, and implementation with proficiency in Cerner documentation applications including iView, device integration Women’s Health/FetaLink, and MS Office Suite.

Experienced in implementing CPOE and Clinical Documentation including workflow analysis and re-design, system design, training development, and on-going training for post implementation.

Other areas of expertise include build and validation of Cerner iView application, development of cutover plan, system documentation to new system, planning, resource management, data collection, education, training, and go-live support.

Have expertise in Alaris Pump Infusion technology with all available modules.

Served as lead consultant for both Cerner and BD Alaris Pump projects.

Qualifications

Core Competencies

Medical Device Implementation

Inpatient Clinical Practices

Project Management Manager/Application Specialist

Team Leadership

Application Trainer

Validation Testing

Nursing Informatics Lead

Training and Staff Development

Workflow Analysis and Redesign

Workflow Prioritization

Cerner Medication Administration and eMAR Implementation

Client Needs Analysis

iView Design, Build, Testing and Implementation

Biomedical Device Interface Design, Build, Testing and Implementation for Physiologic Monitors, Ventilators and CRRT Devices

Application Expertise

Alaris Pump Product Specialist

Cerner Millennium

Cerner iView

Cerner PowerChart

Cerner Millennium Biomedical Device Interface (BMDI)/CareAware

oPhysiologic Monitors

oVentilators

oCCRT Devices

Cerner BMDI for Surgical Anesthesia Application

PowerChart Maternity and FetaLink including:

oNursing/IView Documentation

oDynDoc

oMPage and workflow documentation

oPowerPlans

oReports

oAlerts

oFetaLink documentation and integration

oProvider documentation and workflow including message center

Cerner and ReDoc Outpatient Therapy Documentation Integration

Cerner and Monarch Medical EndoTool Glycemic Management Integration

Experience

UPMC Clinical Informatics Nurse (Casual Position) 8/19/2023 - Present

Provide Cerner on-site support to clinical and provider staff.

Training and education classes for nursing, PCT, and providers.

Run scanning reports for BCMA and Alaris pump integration and follow up with Nurse leaders and staff regarding compliance.

Participate in monthly, System Informatics Council Meeting to meet with all facilities Informatics Nurses and Leadership.

Participate in systemwide Clinical Inpatient Informatics Workgroup along with IT teams and leadership to review change requests and approvals.

ALKU Oracle Cerner Solution Consultant 8/29/2022 – 4/14/2023

VA EHRM Project

Perform and present departmental workflow analysis and recommendations for optimal workflow with technology-based solutions.

Participation in National VA system change control activities and meetings for prioritization and approval of change requests.

Serves as Solution Consultant champion for the implementation team and as liaison between client, and solution owners at Oracle Cerner.

Manage and coordinate project work with project team, vendor (Oracle Cerner), and VA hospital and clinic-based resources.

Communicate and present status updates to program and clinical leadership.

Provide solution and process knowledge to support system design, process re-engineering and learning plan development.

Document workflows, perform gap analysis, and spearhead data collection using MethodM methodologies including Workflow Designer, Deliverable Documents, DCWs, etc. for ambulatory Women’s Health Gynecology and Primary Care

HCT Clinical Informatics Consultant 5/30/2022 - 8/26/2022

Dignity Health San Bernardino Hospital

E.H.R. design, implementation, and post go live optimization.

Assisted customers/staff to identify and resolve problems with the E.H.R applications and related workflows.

Followed issues through to final resolution, recommending long-term solutions when applicable, communicating back to the individual reporting the issue.

Provided consultative services to facility departments and workgroups (i.e., documentation task force, etc.) to promote the best use of technology and improve workflows.

Tracked, monitored, and enhanced clinician usage.

Provided visits to the clinical departments, physician offices and other business units as needed to promote and maintain outstanding relationships.

Worked with individuals of other professions to maintain a climate of mutual respect and shared values.

Provided increased visibility and support during all downtimes, planned and unplanned.

Participated in special projects as needed and performed other duties as assigned.

Consulted committees, workgroups, or task forces, as needed, to communicate and facilitate the ongoing process, development, implementation, or revision of the E.H.R.

iMethods, Cerner Clinical Informatics Consultant 2/22/2021 – 5/27/2023

Baptist Medical Center

Provide Cerner EMR support to physicians and clinical departments during transition period to new clinical system.

Onsite Cerner support for providers and nursing staff for changes to system and maintenance.

System design and workflow changes for change requests.

Cerner System Optimization and design.

Perform and present departmental workflow analysis and recommendations for optimal workflow with technology-based solutions.

Development of training materials to be distributed for system change requests.

Participation if system change control activities and meetings for prioritization and approval of change requests.

Lead Cerner system Emergency Department IT meeting for discussion of change requests, impacts, issue resolution, and approvals with departmental nursing and physician leadership, informatics nurses, department superusers, analysts and quality participants.

Development of spec documents for building and testing.

Participation in system upgrade activities including identification of system changes from vendor, working with IT on design and impact to end users, test script development, test events, implementation and support.

Moffitt Cancer Center, Cerner Clinical Systems Liaison Consultant 10/12/2020- 2/21/2021

Cerner system Optimization and design.

Perform and present departmental workflow analysis and recommendations for optimal workflow with technology-based solutions.

Liaison to clinically focused committees, provider’s recommendation for planning, development and implementation of clinical systems.

Collaborates with clinical departments to identify targeted metrics which determine benefits for the department.

Lead in efforts to acquire early sponsorship for technology endeavors at all stakeholder levels including community, executive, management, and clinical teams.

Continuously strive to improve knowledge and skills in the development of clinical systems and processes.

Establishes and leads appropriate forums and clinical committees as necessary to proactively address information technology related issues directly and/or indirectly impacting the provider, nursing, and ancillary support teams within Moffitt.

Assist project managers and staff with clinical systems implementation activities which includes but are not limited to:

oDesigning documentation including educational content, flyers and job aides

oIdentifying application requirements

oPreparing data and system workflows

oParticipating is system and integration testing of all clinical applications

oWork closely with information technology resources required to address and resolve issues affecting providers and nursing

oCollaborate within and outside the department to build and oversee build of system components that lends to an integrated system which supports clinical workflow

oCollaborate with clinicians to maintain adoption and optimization of technology solutions

Face to face support of inpatient and physician clinics utilizing Cerner to act as liaison between clinical and technical resources for education, system changes, and process improvement.

Ettain Group, Cerner Functional Area Lead Consultant 10/2019-4/2020

Emory University Hospital

Serve as champion for the Cerner implementation team and as a liaison between business and technical solution owners at corporate, solution owners at Cerner, solution owners at the facility level, and other 3rd party consultants.

Manage and coordinate project work with project team, vendor (Cerner), and hospital and clinic-based resources.

Communicate and present status updates to program and clinical leadership.

Provide solution and process knowledge to support system design, process re-engineering and learning plan development.

Coordinated all implementation activities with associated 3rd party vendors, including coordinating efforts for data conversion and removal of solutions where vendor is being replaced by core EMR.

Serve as lead consultant and resource to internal and external customers.

Make recommendations to drive customer acceptance and utilization of new products and services.

Identify and communicate opportunities for product improvement using direct customer feedback.

Have in-depth experience, knowledge and skills in job family.

Healthcare IT Leaders, Cerner Women’s Health Consultant 8/2019-9/2019

Hamilton Medical Center

Manage and coordinate project work with project team, vendor (Cerner), and hospital/clinic-based resources for CommunityWorks project.

Coordinated all implementation activities with associated 3rd party vendors, including coordinating efforts for data conversion and removal of solutions where vendor is being replaced by core EMR.

Meet with department SME, managers and educators for workflow decisions.

Document workflows, perform gap analysis, and spearhead data collection for Women’s Health, FetaLink and Bridge workflows using Workflow Designer. Strong experience with DCWs (creation, completion) & MethodM.

Knowledge of working processes and documentation related to women’s health (i.e., Labor and Delivery, OB).

Ettain Group Inc., Cerner Women’s Health Standards Lead Consultant 3/2018-8/2019

LifePoint Health

Serves as champion for the implementation team and as liaison between business and technical solution owners at corporate, solution owners at Cerner, solution owners at the facility level, and other 3rd party consultants.

Manage and coordinate project work with project team, vendor (Cerner), and hospital and clinic-based resources.

Communicate and present status updates to program and clinical leadership.

Provide solution and process knowledge to support system design, process re-engineering and learning plan development.

Coordinated all implementation activities with associated 3rd party vendors, including coordinating efforts for data conversion and removal of solutions where vendor is being replaced by core EMR.

Document workflows, perform gap analysis, and spearhead data collection using MethodM methodologies including Workflow Designer, Deliverable Documents, DCWs, etc. for both inpatient and clinic.

Help drive testing, training, data conversion, go-live support, and adoption.

Provide Configuration, installation and troubleshooting expertise for solution in Cerner Millennium.

Participate in testing of application, including developing and executing unit, system and integration test plans with team.

Document issues and work towards resolution with vendor.

Identify goals and objectives, measures and the report format for assessing process improvement.

Support all training and end-user adoption activities, including developing educational materials.

Support all cutover task activities, as well as activation and go-live support requirements.

Provide transition documentation for post-go-live support and steady-state operations.

Strong experience with DCWs (creation, completion) & MethodM.

Knowledge of working processes and documentation related to women’s health (i.e., Labor and Delivery, OB).

Experience with multi-facility Change management.

BD (Becton Dickenson), Medical Device and Instrument Systems 4/2017– 3/2018

Clinical Consultant

Demonstrated thorough knowledge and understanding of relevant clinical operations, products and services.

Participated in or lead clinical pre-sales support, assessment and evaluation of new products and services.

Participated in or lead post-sales assessment, design, implementation, and monitoring of new products and services.

Developed plans and managed customer training programs.

Served as lead consultant and resource to internal and external customers.

Made recommendations to drive customer acceptance and utilization of new products and services.

Identified and communicated opportunities for product improvement using direct customer feedback.

Had in-depth experience, knowledge and skills in job family.

Applied knowledge and skills to a wide range of standard and non-standard situations.

Worked independently with minimal guidance.

Determined own work priorities.

Acted as resource for colleagues with less experience.

Demonstrated a strong understanding of the technical offerings within own function.

Drew on best practices and comprehensive technical knowledge to advise internal/external customers in area of expertise.

Collaborated with internal/external customers to develop a culturally sensitive plan for achieving objectives.

Recommended methods for improving work processes, detailing process strengths, and answering internal/external customer questions to gain group consensus.

Utilized knowledge of customer offerings and collaborated to make recommendations that considered impact of key business drivers.

Advised customers on potential impact of industry trends and external business pressures in light of their business strategy.

Xerox Consulting, Senior Clinical Consultant 1/2017- 4/2017

Virginia Commonwealth University Hospital

Demonstrated thorough knowledge and understanding of relevant clinical operations, products and services.

Led cross-functional teams during new and existing projects, monitored projects from initiation through delivery, and prioritized projects in alignment with client expectations and business needs.

Ensured ongoing process/system capability was associated with projects, and managed required changes based on project designs.

Assessed current state workflow, provided future state workflow and delivered gap analysis.

Collaborated with cross-functional team, including nursing, biomedical engineering, technical services, facilities management, and network services personnel.

Worked with vendor and client as project consultant for PowerChart Maternity and FetaLink applications for full life cycle project, including planning, design, workflow, build, testing, and implementation.

Worked independently with minimal guidance.

Determined own work priorities.

Acted as resource for colleagues with less experience.

BD (Becton Dickenson), Medical Device and Instrument Systems 12/2015 – 12/2016

Clinical Consultant

Demonstrated thorough knowledge and understanding of relevant clinical operations, products and services.

Participated in or led clinical pre-sales support, assessment and evaluation of new products and services.

Participated in or led the post-sales assessment, design, implementation, and monitoring of new products and services.

Developed, planned, and managed customer training programs.

Served as lead consultant and resource to internal and external customers.

Made recommendations to drive customer acceptance and utilization of new products and services.

Identified and communicated opportunities for product improvement using direct customer feedback.

Used in-depth experience, knowledge and skills in job family.

Applied knowledge and skills to a wide range of standard and non-standard situations.

Worked independently with minimal guidance.

Determined own work priorities.

Acted as resource for colleagues with less experience.

Demonstrated strong understanding of technical offerings within own function.

Drew on best practices and comprehensive technical knowledge to advise internal/external customers.

Collaborated with internal/external customers to develop culturally sensitive plan for achieving objectives.

Recommended methods for improved work processes, detailed process strengths and answered internal/external customer questions to gain group consensus.

Utilized knowledge of customer offerings and collaborated to make recommendations that considered impact of key business drivers.

Advised customers on the potential impact of industry trends and external business pressures in light of their business strategy.

Adventist Health System, Director, Clinical Applications 8/2013 – 9/2015

Was responsible for direct planning, budgeting and coordinating department activities for Clinical Applications team.

Collaborated with clinical staff, including leadership team, to determine how technology could assist in addressing their needs, and translated those needs into system requirements and design specifications.

Ensured departmental goals were accomplished and aligned with strategic initiatives.

Worked with IT leadership and vendors to evaluate and recommend changes for equipment, software, systems, processes, and vendor relationships.

Evaluated policy and strategy for Information Technology.

Recruited, trained, motivated, and evaluated IT staff, with an emphasis on retention.

Ensured work environment was conducive to productivity and advancement through motivational leadership.

Managed team, including three direct management-level reports and more than 20 analysts.

Participated in AHS-IS Leadership Cohort during 2014 and collaborated with other leaders in developing new job descriptions, annual evaluations and career ladders for Systems Analyst and Informatics positions.

Identified business and clinical opportunities to extend IT and enhance productivity throughout the organization.

Led implementation of new clinical documentation applications and initiatives throughout full life cycle, including contract planning, scope development, design, workflow analysis, and implementation.

Assisted in the development and management of annual operating expenses and capital budgets.

Established and enforced departmental policies, procedures and standards.

Developed and administered Customer Service Plan, including provisions to record, prioritize, assign, resolve, and report on customer service problems and issues while maintaining compliance with organization’s SLA.

Demonstrated Adventist Health System’s mission and values.

Xerox Consulting, Senior Cerner Application Consultant/Project Manager 2011/2013

Stonybrook Hospital

Led cross-functional teams during new and existing projects and monitored projects from initiation through delivery. Prioritized projects in alignment with client's expectations and business needs.

Ensured ongoing process/system capability were associated with projects, and managed required changes based on project design.

Designed, developed, built, tested, and led implementation for Cerner device integration of physiological monitors and ventilators, as well as corresponding clinical documentation.

Served as Project Manager for Cerner PowerChart Maternity and FetaLink applications through full life cycle of project, including planning, design, workflow, build, testing, and implementation.

Collaborated with cross-functional team, including nursing, biomedical engineering, technical services, facilities management, and network services personnel on projects.

UPMC (University of Pittsburgh Medical Center) 2006 – 2011

Application Manager/Lead Informatics Nurse

Collaborated with project architects on domain strategies related to code installation, testing, production, and resource planning.

Managed training of end users, including design of training materials, scheduling corporate training programs and sessions, and facilitating presentations and classroom instruction.

Verified documentation compliance by utilizing PowerChart, PowerNotes, FirstNet, Dynamic Documentation, and other third-party vendors.

Directed iView and BMDI teams, including tracking and resolution of issues.

Recruited, hired and trained highly skilled IT staff, and managed consultants during projects.

Coordinated projects with cross-functional leadership teams.

Designed, implemented, maintained, and provided 24x7 support for clinical documentation applications and tools.

Prepared hierarchy upload spreadsheets and utilized Core Event Manager to troubleshoot related issues.

Led and motivated department team members, and established work culture based on productivity, recognition and collaboration.

Implemented Biomedical Device Interface for physiologic monitors, ventilators and dialysis devices.

Oversaw successful implementation of iView and CareNet documentation, along with CPOE/non-CPOE, and developed workflows for UPMC Health System academic and community facilities.

Served as Lead Informatics Nurse during successful implementation and clinical transformation in CPOE, Clinical Documentation and eMAR at two large academic facilities.

Led multiple go-live support, including design, current and future state workflow analysis, rollout strategic plan, support scheduling, and end user support.

Was promoted several times during tenure, from RN Staff Nurse (Adult Critical Care) to Informatics Project Coordinator (UPMC South Side Hospital) and Lead Informatics Nurse (UPMC Presbyterian Hospital).

Children’s Hospital of Pittsburgh, Pittsburgh, PA 2002 - 2006

Systems Trainer

Developed curriculum and produced end user training materials.

Planned class schedules and training database entry to monitor attendance.

Developed and conducted training classes for clients and internal staff.

Provided functional support for applications and worked in conjunction with IT staff for issues encountered.

Provided go-live implementation support to end-users.

UPMC and UPMC Children’s Hospital of Pittsburgh, Pittsburgh, PA 1989 - 2002

Registered Nurse

Provided direct patient care in adult cardiac, general surgery and cardiothoracic critical care units for 9 years.

Provided direct patient care in multi-service pediatric critical care unit for 4 years.

Trained and certified in CPR, PALS, ACLS, and Pediatric Trauma during years of service while providing direct patient care.

Education & Credentials

Master of Science, Nursing Administration and Leadership, Waynesburg University

Bachelor of Science, Nursing, University of Pittsburgh

Associate of Science, Nursing, Community College of Allegheny County

Registered Nurse, Pennsylvania State Board of Nursing

Member of Healthcare Information and Management Systems Society (HIMSS)

Member of ANIA

References

Angela Chen, Cerner Implementation Consultant

Emory Healthcare

ad1cm3@r.postjobfree.com

917-***-****

Steven Gerst

Clinical Informatics Nurse

Moffatt Cancer Center

ad1cm3@r.postjobfree.com

863-***-****

Megan Argabright

Program Manager Mobility

Baptist Medical Center

ad1cm3@r.postjobfree.com

904-***-****

Carrie Bruneck

EMR Healthcare Consultant

ad1cm3@r.postjobfree.com

412-***-****

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