JONATHAN RODRIGUEZ PEREZ

ad1cke@r.postjobfree.com 774-***-**** Worcester, MA 01610

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working

environment. Successfully works as part of team to reach personal and business goals.

Skills

* Store Maintenance

+ Materials Transport

Experience

McDonald's Worcester, MA

Customer Service Representative

02/2020 - 09/2020

Family Dollar Worcester, MA

Customer Service Representative

06/2019 - 02/2020

Education and Training

Colegio Angel David San Juan, PR

High School Diploma

06/2013

Global Institute San Juan, PR

Barber in Barbering

01/2010

* Active Listening

* Order Fulfillment

+ Answered customer inquiries and provided accurate

information regarding products and services.

* Provided excellent customer service to resolve customer

complaints in a timely manner.

* Gathered customer feedback through surveys and used the

data to improve customer service.

« Answered customer inquiries and provided accurate

information regarding products and services.

* Provided excellent customer service to resolve customer

complaints in a timely manner.

* Gathered customer feedback through surveys and used the

data to improve customer service.

« Assisted customers with product selection, ordering, billing,

returns, exchanges and technical support.

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