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Customer Service Accounts Payable

Location:
Kampala, Uganda
Posted:
November 21, 2023

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Resume:

Florence Kalule

Tel: +256-***-***-***/ 070*-***-***

Email: ad1ck3@r.postjobfree.com

Profile

A knowledgeable and highly motivated Bachelor’s degree holder with over 6 years’ progressive work experience in Administration and Finance.

Strong attention to detail and ability to multitask, adept at all functions of accounting, including balance sheets, processing payments, managing accounts payable and Accounts Receivable and Tax Filing.

Analytical with strong attention to detail and valuable experience in capturing and recording of transactions that generate accurate and reliable information.

Assisting in the coordination of administrative functions, including budget, personnel, meetings, and clerical duties.

Responsible for preparation of confidential documents and reports

Good working knowledge of simple financial record keeping and filing techniques and systems with the objective of prompt retrieval while observing the necessary levels of confidentiality.

Proven ability to coordinate, liaise, manage tasks and solve problems efficiently and effectively, even under pressure to meet deadlines.

Customer focused, approachable and relate well with people at all levels. This has helped me build and nurture fruitful business relationships.

Good working knowledge of MS Office packages Word, Excel and PowerPoint.

Academic Qualification

East African Customs Freight Forwarding Practicing Certificate – URA (April 2012-March 2013)

Bachelor’s Degree in Business Administration, Finance – Makerere University (June 2010)

Strategic Procurement and Logistics Management- Certificate – Makerere University (March-Aug 2007)

Employment History

Verma Company Limited – Customer Care Supervisor (Oct 2019- Present)

Spedag Interfreight Uganda Limited – Accounts Assistant Cash & Bank(April 2017- Sept 2019)

Century Bottling Company- Part time Front Desk Officer (Feb 2014-Dec 2016)

Century Bottling Company- Call Center Agent (Jan 2013- Jan 2014)

Work Experience

a)Finance and Accounting

Maintain cash transactions and petty cash book, preparing cash receipts.

Maintain Bank, Debtors and Creditors reconciliation.

Handle invoices from vendors as well as customers daily.

Participate in budget preparation and implementation including monitoring expenditure to ensure it is within approved budget lines.

Prepare and file taxes to URA i.e., PAYE, VAT and WHT by the 15th of every month.

Prepare reconciliations and investigate any variances and correct errors to resolve discrepancies.

Providing weekly quality checks of documents before submitting them to the Financial Controller.

Manage branch petty cash accountabilities.

Process petty cash and other supplier payments upon verification of supporting documentation and relevant approvals.

Apply proper codes to source documents (invoices, files and receipts) to keep records organized and easily retrievable.

Enter daily transactions into the accounting system.

Take responsibility for data integrity to facilitate availability of accurate information in the system.

b)Administration

Receive calls from clients and staff.

Process and deliver LPOs to clients.

Make transport arrangements for staff and management.

Organize staff social functions and staff meetings.

Trained and coached team of 6 sales representatives to deliver high standard of customer service.

Maintain a daily Sales and Revenue report.

Provide prompt and accurate information to customer queries.

Ensure to deliver customers’ logbooks on time.

Ensure competence of Customer Sales Executives through training and development.

Maintain and keep the showroom clean.

Make requisitions for stationary and follow up on all orders made.

Liaise with service providers to ensure delivery of services.

Prepare and receive receipts and invoices.

File invoices, receipts and other business documents.

Safe custody of office documents and files under lock and key.

Monitor the health and safety situation of the work environment and address any issues that may cause harm.

Operate telephone switchboard and answering and transfering calls.

Takemessages and communicating to appropriate employees.

Respond to visitor’s questions professionally and courteously.

References



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