High School Team Lead

LENDUKA NLANDU BENIE 207-***-**** ***************@*****.***

Portland, Maine

Highlights of QUALIFACTIONS

I. Details oriented, hardworking professional, dedicated to completing tasks with and meeting deadlines and specifications. II. Strong team player, good team player, always willing to support collogues.

III. Strong customers service skills 2 years experiences. Educations and Training

Diploma

2014-2020 High School Diploma at MASSAMBA, Kinshasa

(DEMOCRATIC REPUBLIC OF CONGO)

• LITERARY as major

OSHA Training

• 2022 to 2023 English School, Kinshasa (DEMOCRATIC REPUBLIC OF CONGO)

• 2023 to Present English, The Root Cellar, Portland (United Stated of America

WORK EXPERIENCE

• 2021-2022 The Cherubin as Staff server.

• Prepare restaurant tables with special attention to sanitation and order.

• Attend to customers upon entrance.

• Present restaurant menus and help customers select food/beverages.

• Take and serve orders.

• Answer questions or make recommendations for complementary products.

• 2022-2023 The Cherubin as Team Lead.

• Create an inspiring team environment with an open communication culture.

• Set clear team goals.

• Delegate tasks and set deadlines.

• Oversee day-to-day operation.

• Monitor team performance and report on metrics.

• Motivate team members.

• Discover training needs and provide coaching.

SKILLS AND INTERESTS

- Spoke French, Lingala and Little bit English.

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