Warehouse Manager Continuous Improvement
Resume:
Mandee Donelson
Scottsville, KY *****
**************@*****.***
SUMMARY
Dedicated, detailed and driven logistics, warehouse and retail professional with more than 8 years of experience. Strong mentor, communicator and problem solver with the ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of
quality. Seeking a remote opportunity.
TECHNICAL SUMMARY
Tableau, SQL, GLS, GreyOrange, PowerBI, MS Office Suite (Word, Excel)
EXPERIENCE
Walmart March 2021 - Present
FC BNA1 #4124, Lebanon, Tennessee
Operations Inbound Warehouse Manager, Sept 2022 - Present
Forecast staffing by analyzing volume requirements, trends, attrition and retention percentages.
Generate and decipher overall reporting for a daily business review with Senior Leadership.
Developed key project goals and worked collaboratively with cross-functional teams to achieve overall building
performance.
Collaboration across Inbound shifts on process changes and improvements.
Recruiting/ Hiring/ Onboarding associates and leadership for a new launch building.
Developed training content to include Associate Work instructions on new vetted processes.
Heading Culture, Diversity, Equity and Inclusion Program
Heading Volunteerism Always Pays Program
Driving associate engagement while partnering with the Continuous Improvement Department.
Launched a new eCommerce building with new innovative artificial intelligence.
FC KY1 #9074, Shepherdsville, Kentucky
Outbound Area Floor Manager, 3/2021-9/2022
Balanced volume forecast with staffing requirements based on buildings trajectory.
Prepare business reports daily for business review with Senior Leadership.
Partnered with Environmental Health & Services department on safety requirements and goals.
Safety Program leading Outbounds Safety Captain.
Collaboration across Outbound shifts on process changes and improvements.
Heading an overall improvement on Pack Station Readiness and standardization for Walmart network.
Driving associate engagement monthly while partnering with the Continuous Improvement Department.
Head of the Affinity Group “KY1 Pride” with the Associates Engagement Committee.
FC KY1 #9074, Shepherdsville, KY
WFS, Reverse Logistics Manager, 3/2021-3/2022
Developed Associate Work Instruction’s for One Best Way Training
Increased processing capacity by 200% by maximizing warehouse footprint and implemented efficient processes to increase production.
Implemented and executed a growth versatility matrix for capturing associate’s development.
Developed and maintained a Liquidation program. Total profit for FY22 $756,000.
Developed and fostered relationships with 3PL customers to identify and remove roadblocks in
obtaining the most value for Walmart.
Maintained a 250% head count increase in nine months with this assignment.
Launched a warehouse wide “Waste Reduction Project”
Implemented a donation contact and process for non-profit organization. Total pounds donated in FY22 18,000.
Launched KY1 Returns Department for this assignment.
The Food Bank of Eastern Michigan, Flint June 2020 – March 2021
Operations Warehouse Manager
Mitigated risks across departments through root cause analysis and development of optimal solutions.
Resolved process inefficiencies through effective analysis and resolution of deficient areas.
Managed customer experiences with extensive attention on customer and team member interactions, touchpoints, and methods of engagement.
Directed warehouse functions, including order selection, packaging, loading and product replenishment.
Led staff meetings to inform crew members of production fleet changes and/or changes in policies and procedures.
Developed and vetted the Power Equipment Training processes for all PIT for associate onboarding and training.
Total distributed in FY21 14 million pounds in the state of Michigan.
Walmart eCommerce Super Center, Rochester Hills, Michigan August 2019 – June 2020
Assistant Store Manager
$80M, Walmart eCommerce Super Center #2354
Managed inventory effectively, completing regular cycle counts and maintaining loss prevention strategies.
Minimized store losses, training team members how to spot and prevent theft/shrink.
Demonstrated expectations for team performance, conducted periodic evaluations, and implemented corrective actions.
Supported human resources personnel in recruiting, onboarding, and training new associates with company policies, procedures, and service standards.
Developed a strong, resilient team by identifying and onboarding highly qualified candidates for key front-line associates.
Developed and maintained a Growth and Development plan with realistic goals for Department Managers to assist in their advancements within Walmart’s career opportunities.
EDUCATION
Central Maine Community College- Auburn, Maine
Associate in Business Administration and Management - May 2016
PERSONAL
• Culture, Diversity, Equity & Inclusion Leader
• Volunteerism Always Pays Leader
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