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Customer Service Business Administration

Location:
Cedar Park, TX, 78613
Posted:
November 21, 2023

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Resume:

DAVID SIDDALL

**** ****** **., ***** ****, TX, **613, US • 512-***-**** • ad1cjg@r.postjobfree.com

I'm offering over 30 years of related experience and looking for new professional challenges with room for advancement. Working with people at all levels is highly effective and comfortable for me. Composed persona with a strong sense of motivation. Looking forward to taking on a new challenge with a successful team. Multi-Task Management

Organization

Inventory management

Operations management

Quick learner

Customer service

Operational improvement

Planning and coordination

Team building

Supervision

Microsoft Office

Customer service

Supervision

Sales

Business Administration - BBA - 1993

St. Edward's University - Austin, TX

Business Administration - Some college (No degree) The University of Texas at Austin - Austin, TX

Wine Server - August, 2022 to June, 2023

Barons Creek Vineyards Tasting Room - Georgetown, TX Performed all opening, closing, and shift change duties to keep the tasting room running smoothly and the teams ready to meet customer needs. Answered customers' questions, suggested items, and kept track of their orders. Worked closely with the General Manager on all areas of the wine room that includes compliance, great customer service, happy/fun atmosphere for customers and employees.

Outside Manager - December, 2020 to August, 2022

Barons Creek Vineyards - Fredericksburg, TX

Oversaw staff and trained team members on how to serve customers in a high-end branded store. Created brand consistency by adhering to company guidelines. Provided style and [Type] trends advice to customers. Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries. Protected customers and employees by providing a clean and safe store environment. Printed merchandise inventory reports for [Timeframe] and checked physical stock inventory. Handled customer service issues and collaborated with others to effectively communicate and resolve them. Professional Summary

Skills

Education

Work History

Administrator - April, 1995 to December, 2020

Angel Healthcare - Austin, TX

Kept financial records accurate, current, and compliant by monitoring records and addressing variances. Am in charge of receiving payments from customers. Created and updated work schedules to accommodate changing staffing levels and workload expectations. Keep financial databases up to date.

Made decisions that had an impact on day-to-day operations, such as purchasing and inventory management. Meeting the agreed-upon deadlines for all reports and assigned tasks



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