Natika Nolen

901-***-****

**** ******* **

Memphis, TN 38109

ad1cey@r.postjobfree.com

Insurance follow-up Specialist/Registration

To work both with the insurance companies and customers to process claims correctly and expediently

FUNCTIONAL SUMMARY

To provide customer service internally and externally to all parties involved. To be able to follow up with claims that have stalled and to collect needed information to move forward with claims. Good with multi-tasking and able to work independently. Professional and able to communicate effectively both verbally and via email.

PROFESSIONAL EXPERIENCE

Partners Central Business Office, Memphis, Tennessee

Payment Application Specialist – June 2014 – Present

Process and handle interoffice mail

Process payments; both credit cards and check payments

Post denials and provide explanation (coding) as to why the claim was denied

Prepare batches for scanning so that they can be logged into system

Payless Shoe Source, Memphis, Tennessee

Customer Sales Representative – December 2013 – April 2014

Cashier, processed transactions

Assisted customer with purchases

Cleaned store and handled new marketing promotions

Circle K Inc., Memphis, Tennessee

Assistant Manager – November 2004 – May 2013

Assisted customers with purchases

Restocked merchandise

Processed daily paperwork and did inventory checks

Processed and received store orders/groceries

EDUCATION

May 1997 Mitchell High School

High School Diploma

May 2014 Delta Technical College

Certification Medical Billing and Coding

Skills

CPT Codes, ICD-10, 10-Key, Medical Terminology, Explanation of Benefits

Leadership – Employee Relations Committee

References

Available upon request

Contact this candidate