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Customer Service, sales, account manager, B2B

Location:
Queens, NY
Posted:
November 21, 2023

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Resume:

Jack U. Lee

Location: Flushing, NY ***** Mobile: 718-***-**** Email: ad1cej@r.postjobfree.com

PERSONAL SUMMARY

Entrepreneurial Proactive Positive and Confident Trustworthy Experienced and motivated professional who has wide-ranged perspectives obtained through numerous experiences in various industries. Carrying optimistic and respectful work ethics, by the colleagues, I am recognized as a charismatic leader who can break through all the walls and obstacles in the front and the solid team player who can be humbled and trusted and contribute individually. EXPERIENCE

BA Medicare Advisor, June 2023 – PRESENT (4 Months) Village Care Max

Maintain referral source accounts through profiling and strategic account reviews, understanding key needs of the account, and developing a written plan for the organization to meet the needs of the new potential referral source.

Participate in community relations events such as health fairs, professional conferences, expos, and community benefit events Schedule appointments for consultations, tests and procedures.

Identify new business opportunities for the Medicare product lines to create referral pipelines and organization collaboration.

Recommend Medicare and or/ health coverage option as they pertain to each client.

Helping and managing existing client.

Managing Korean LHSCA, visiting every once or twice week.

Work closely with Manager and Assistant Vice president to develop strategies and goals.

Answer phone and email inquiries.

Helping Korean customer to enrolled and schedule assessment.

INTAKE ENROLLMENT COORDINATOR, June 2022 – June2023 (1Yr) Village Care Max

Welcome patient to VCM.

Complete all admissions paperwork and enter it digitally. Verify medical insurance coverage and benefits for each patient.

Schedule appointments for consultations, tests and procedures.

Answer phone and email inquiries.

Helping Korean customer to enrolled and schedule assessment. INTERN BANKER, Dec 2021 – Feb 2022 (3 Months)

Network Capital Funding Corporation, New York, NY

Shadowed mortgage loan originator on purpose to study and receive license.

Drove sales with focus on customer service and assessed customer needs and provide solutions. CEO (FOUNDER), Mar 2020 – Nov 2021 (1Yr 8 Months)

Diip Corp, Queens, NY

Founded the business with a marketing and finance experts, trying to invent eCommerce/subscription based trustworthy diet system for bodybuilders and athletes who need to strictly control and monitor their weights.

Performed market test with sous-vide chicken breast prepped meals, successfully achieving targeted goals of customers and revenues and gathering of customer reviews and insights.

Market research and vendor sourcing to initiate mass production of prepped meals.

Prepared and performed presentations to investors to kickstart the business. IT ASSET MANAGEMENT SPECIALIST, Dec 2019 – Dec 2020 (1 Yr) Samsung Electronics America, Ridgefield Park, NJ

Managed lifestyles of all IT assets of the east coast facilities, including IT procurement through eProcurement, monitoring of the hardware & inventory functions, quality control.

Handled logistics for the deliverables.

Performed reconciliation of data storage system.

Assisted employees across multiple locations & time zones, providing hands-on support on all issues. RESTAURANT OPERATION MANAGER, Aug 2018 – Aug 2019 (1 Yr 1 Mo) Laverne Of Great Neck, Great Neck, NY

Floor management with professional customer service and precise inventory management.

Prep documents and practices for various law enforcements such as health inspections.

Initiated and executed operational and marketing strategies such as developing menus and incorporating SNS.

Recruited and trained new staffs.

STORE OPERATION MANAGER, Nov 2014 – May 2016 (1 Yr 7 Mo) Ocean Side Farm Market, Oceanside, NY

Regular inspection and monitoring of the store inventory.

Prep documents and practices for various law enforcements such as FDA inspections.

Managed the schedules of the employees.

WAREHOUSE MANAGER, Oct 2011 – June 2013 (1 Yr 9 Mo) H&Friends Freight, Inc, Queens, NY

Management and tracking of all incoming and outgoing shipments.

Inventory audit to check physical counts and reconcile with the data storage system.

Equipment inspection, issuing work orders and repair orders.

Recruited and trained new employees.

EDUCATION

NASSAU COMMUNITY COLLEGE, Garden City, NY

Associate Degree of Liberal Art

SKILLS & EXPERTISE

Bilingual Korean and English

Microsoft Office Suite

Customer Service

Problem Solving

Sales and Strategy Implementation

Team Management

Client Acquisition and Retention

Account Management

Inventory Management

MARX

Sales Force

Interpersonal Skills

Presentation

Motivational Speaking

Communication

Accident & Health

license



Contact this candidate