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Accounts Receivable Customer Service

Location:
Richmond, VA
Posted:
November 21, 2023

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Resume:

Kenzie Derrell Humphreys

ad1ceh@r.postjobfree.com

**** ****** ****

Virginia Beach, VA 23462

Cell 901-***-****

PROFESSIONAL SUMMARY

An experienced accounts receivable clerk with extensive knowledge of diverse accounts and track record accuracies. Strong customer service and analytical problem-solving skills. Years of advancement in the company with experience in management, production graphic, sew file production, and multiple accounts receivable departments. EXPERIENCE

Apelah Bingo Bonanza

2888 Gwinn Rd.

Nesbit, MS 38651

Runner- October 2020-March 2022

Supervisor- March 2022-February 2023

• Maintained a thorough knowledge and compliance with internal bingo controls processes and procedures.

• Managed inventory control

• Overseed setup and clean-up of bingo hall, including communication with custodial service when needed.

• Ensured a clean, safe, and organized environment.

• Developed and maintained a database of Bingo customers.

• Planned and executed special events for the holiday games.

• Determined and communicated specials, door prizes, giveaways, and other incentives to recruit Bingo players.

• Planned and prepared for weekly games including paper and flash tabs.

• Approved jackpots and payouts and ensured completion of appropriate forms.

• Resolved customer complaints of payout errors.

• Monitored and evaluated performance of Bingo Team Members.

• Engaged respectfully with Bingo customers, vendors, and staff. Varsity Spirit Fashions

6745 Lenox Center Court, Suite 300

Memphis, TN 38115

Laser Operator- March 2008 -January 2011

Production Graphic Artist- January 2011-January 2014 Production Sew File Artist- January 2014-October 2016 Accounts Receivable- October 2016-April 2020

• Managing school invoices and collections

• Releasing credit approved orders

• Processing accounts payable and accounts receivable transactions and reconciling complex interdepartmental accounts

• Calculating credit, debit, and cashflow totals for client accounts through Microsoft Excel spreadsheets

• Allocating interest charges to accounts

• Managing commission reports by verifying accuracy of accounts SKILLS

Software

• AS400

• Salesforce

• OMS

• JDE

• Microsoft software- Excel, Word

Interpersonal

• Ability to prioritize, manage, and meet account goals utilizing strong work ethics

• Utilizing knowledge of company’s policies and procedures

• Excellent communication skills with established positive rapport with clients

• Ability to work independently with completing multiple tasks

• Effectively collaborating with team members and completing project deadlines EDUCATION

B.S., Rust College, Holly Springs, MS, with a major in Business Administration. Graduated: April 2004

A.S., Northwest Community College, Senatobia, MS, with a major in Business Administration. Graduated: December 2001

PERSONAL ACHIEVEMENTS

Outstanding Young Man: Zeta Phi Beta chapter of Holly Springs, 1999 Member of Society for Advancement of Management, Incorporated REFERENCES

Sonia Thompson

First Horizon Bank- Account Specialist

Memphis, TN

ad1ceh@r.postjobfree.com

901-***-****

Kita Anderson-Moss

Regions Bank- Finance Relationship Consultant

Olive Branch, MS

ad1ceh@r.postjobfree.com

901-***-****

Recia Jackson

Supervision Central and Counseling- Therapist

Virginia Beach, VA

ad1ceh@r.postjobfree.com

901-***-****



Contact this candidate