Cheryl Darlene Monden

Current Location: Concord, NC

Work Location Preferred: Charlotte, NC

Visa Status: US Citizen

Summary

●Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.

●Very strong interpersonal skills and the ability to build relationships with a range of stakeholders.

●Demonstrated proactive approaches to problem-solving with strong decision-making capability.

●Arranged townhalls and other meetings with Executive director, board of directors and other teams, also took meeting notes, transcribed and sent this information to all who were involved.

●Proven ability to handle confidential information with discretion, be adaptable to various competing demands, demonstrate the highest level of customer/client service and response.

●Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures.

Skills

Skilled Microsoft Word/Access/Excel/ PowerPoint/Outlook, Google applications Calendar, Docs, Sheets and Customer Service including 10-Key Data Entry, Receptionist/Administrative Administration

Professional Experiences:

Steritech - Rentokil (Paycor) Feb 2023 to June 2023

Client Program Coordinator

●Ensuring implementation of policies and procedures

●Provides assistants to clients fulfilling customer loyalty.

●Planning and coordinating programs and activities

●Daily team collaboration

●Help company grow as a market leader with various restaurants, supermarkets, hotels and retail industries.

Wells Fargo Bank-Collabera, Charlotte NC May 2022 to Sep 2022

Corporate Investment Banking

Corporate Investment Banking

Administrative Assistant

●Perform complex administrative, operational, or support tasks.

●Responsible for supporting multiple high levels executives with calendar maintenance, meeting planning, travel and accommodations arrangements.

●Completing miscellaneous office projects using company software Microsoft 365

●Data entry and register post via FedEx for outbound deliveries.

●Provide a high level of professional support which includes administrative work as well as ongoing project or business reports.

State of New Jersey Dec 2021 to March 2022

Dept. Of Human Services - Remote

Medicaid Specialist

●Transferring data from paper format into computer files or database systems; inputting data provided directly from customers applications.

●Creating accurate spreadsheets containing high volume of data; verifying data

●Proficient in Microsoft Office, specifically Excel

●Organizational, planning and time management skills; ability to prioritize work; attention to detail and accuracy.

●Problem-solving and teamwork

NJ State Veterans Hospital, Edison NJ Nov 2019 to Feb 2020

Receptionist

●Receptionist duties/Greet visitors/deliveries and maintenance.

●Ensure signatures for both visitors and vendors/confirming ID’s.

●Daily mail distribution for In-patient veterans

●Processing outgoing mail on daily basis

●Documentation and collection of donations for Hospital residents

Markel Insurance, Red Bank, NJ Aug 2019 to Oct 2019

Claims Examiner

●Accurately Complete daily accident claims reports

●Setting up first notice of loss according to established guidelines.

●Document management

●Routing losses to correct location either property or casualties' reports.

AIG Insurance, Wayne, NJ Jul 2018 to Sept 2018

Administrative Assistant 2

●Data entry professional helps develop data entry systems, controls and analysis tools that help ensure consistent quality.

●Proficient typing skills, Computer skills and a knowledge of relevant software package

●Basic numeracy skills and organizational ability

●Good communication skills, both written and verbal

●Coordinate meetings, including reserve conference rooms.

Board of Social Services, New Brunswick NJ Oct 2017 to Feb 2018

Administrative Assistant

●Scanning project Admin Assistants responsible for the preparation, scanning, and indexing of Human Service case files using established computer systems, and protocols, to ensure scanning is done in a timely and accurate manner. My position is crucial to the quality control process, by ensuring that the digital images created are identical to the original paper document.

●Document Imaging Management System (DIMS) works in team environment. Can change gears and do something else that the Supervisor needs done - flexible personality that always works well with others.

●Proficient in the use of windows-based pc, scanners, and other standard office equipment.

●Documentation skills with keen attention to detail, Ability to absorb and retain information quickly. Effectively organize, prioritize and execute tasks in a high-pressure environment.

●Ability to work independently as well as in team environment.

PSE&G, Edison NJ Apr 2016 to Oct 2016

PMO Support Consultant

●Participate in IT business process and technology initiatives to improve business performance skilled in Outlook.

●Flexibility to tackle problems & issues with enthusiasm and tenacity and recognize or anticipate issues that could disrupt.

●Ability to work on multiple tasks at any one time while maintaining high quality standards.

Edison Housing Authority, Edison NJ Aug 2012 to Sep 2015

Project Manager

●Confirm all leases and corresponding paperwork are completed and input to system accurately and on a timely basis maintain current resident files and archive as needed.

●Manage multiple projects in a fast-paced environment, customer focused and proficient in all computer skills.

●All administrative paperwork is accurate, complete and submitted on a timely basis. Tracks and compiles project information and prepares status reports for management, collects rent and deposits, attend meetings, compile minutes.

●Keep supply area up to date, organized, and clean always.

●Good interpersonal skills, highly organized and ability to work in a team environment.

●Extensive Microsoft Word, PowerPoint and Excel skills

Additional Experience through multiple temporary agencies from 2004- 2016

●Office of Comptroller of Currency, Edison NJ – Secretary II

●CIT Insurance, Livingston, NJ – Administrative Assistant/Data Entry

●Tri-County CMO, Raritan, NJ – Medical Records Clerk

●Affiliated Engineers, Edison, NJ – Word Processor

●Office Team, Edison, NJ – File Clerk

●Logistics Healthcare, Jacksonville, NC – Medical File Retention Clerk

●Brynn Marr Hospital, Jacksonville, NC – Receptionist

●AtWork, Jacksonville, NC – Clerical Worker

●Camp Lejeune Naval Hospital – Medical Records File Clerk

Education:

●Associates Degree, Fine Arts, Coastal Carolina Community College, NC

Communications Major, Kean University, NJ

●Thomas Edison State College, NJ currently enrolled

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