Human Resources Project Management
Resume:
Byron D.
Johns
Gilbert, Arizona 85298
************@*****.***
People Management/Project Management
Professional experience which includes: the ability to oversee human resources, operations and projects; the ability to strategize and direct complex projects from conception to fully operational status; strong capabilities with implementation of corporate vision; exceptional/progressive, goal-oriented leadership experience; organized, highly motivated, and detail-directed problem-solving skills; proven ability to work in unison with staff, volunteers, clients, members, external partners, boards of directors and stakeholders. Reported directly to Presidents, CEOs, and top leaders in all positions.
Skills and Abilities
Excel in:
Managing the People function – recruiting, interviewing, hiring, onboarding, and developing
Managing systems for project oversight – specifically timelines and tasks
Evaluating progress and recommending changes for effective completion of goals – HR, other
Working with groups and cross-functional collaboration related to people management, project oversight, and financial management.
Developing teams through management and mentoring
Focusing on details and planning – cohesive team focus
Possessing strong communication skills – verbal and written
Engaging listener, approachable, supportive, effective leadership style
Work Experience
OCTOBER 2022 – OCTOBER 2023
Director, Administration / Protecht, LLC, Phoenix, Arizona
•People and Culture
oDevelop and Review HR Policies and Procedures
oCompliance Review – including job descriptions, employee handbook, essential trainings, best practices.
oCreate and Manage Culture Events
oCompensation review and adjustments
oRecruiting, Interviewing, Hiring, Onboarding/Offboarding
oStrategies for increasing hiring pipeline
•Customer Experience (CX) Team
oCoach and Direct CX Manager
oEstablish best practices for service.
oCreate data plan to track customer service success.
•Leadership for insurance licensing applications and renewals.
oWork with team to make sure insurance status is compliant.
•Company-wide projects
oManage department tasks and responsibilities.
oProvide clear PM tool for tracking.
oProvide clear timeline for each task and the project completion.
JANUARY 2021 – OCTOBER 2022
Financial Advisor / Equitable Advisors, Scottsdale, Arizona
•Financial consulting for churches, pastors, organizations, and individuals
•Financial assessments
•Financial projections
•Sales and marketing efforts to potential clients, using:
oFinancial projection tools
oFinancial analysis
oFinancial planning
•Provide customer service, which is timely, simple, and clear
JANUARY 2021 – OCTOBER 2022
Operations Director / Conway Ventures, Gilbert, Arizona
•Operations, projects, finances, and general accounting functions – receivables, payables, and project management
•Project management – oversee all details of implementing projects, project planning, and project completion
•Human Resource functions for the organization
oHiring
oEmployee performance tracking
oCompensation
oInsurance benefits
•Sales and development
oContact potential clients for project assessment
oFollow through with project implementation
•Construction projects and planning for new facility development
•Monthly financial review – generate and assess income and expense statements and reports with accountability measures
FEBRUARY 2015 – JUNE 2020
Executive Director of Operations and Business / Sun Valley Community Church,
Gilbert, Arizona
•Planned and coordinated an annual budget in 2020 of $14.1 million. This included: evaluation, strategic initiatives, forecasting, and development
•Assisted in the growth of the budget from $10m to $14m over 5 years
•Created a financial response plan for the Covid-19 pandemic
•Helped to grow the organization from three locations to six locations
•Oversaw six campus facilities – maintenance projects, scheduling, and staffing
•Led the process of launching a central warehouse/supply chain project
•Project Management - planning, development, and implementation of a $13 million new campus – sixth location
•Project Management - planning, development, and implementation of a $7 million campus renovation
•Oversaw the growth of the staff by 20% over the 5-year period
•Worked with Human Resource Director to provide human resource services to a staff of 220 colleagues
oHuman Resource services included: onboarding, benefits, workers compensation oversight, performance management tools, and offboarding
oCreated and monitored coaching agreements with staff to help them grow their leadership
•Created a Human Resources response for the staff regarding the Covid-19 pandemic
•Implemented an IT platform that was efficient and effective for six locations. Partnered with an IT firm to help create this platform
•Oversaw the Security and Safety Team for all campuses
•Provided insight with security projects and planning for the whole organization
•Facilitated strategic planning process and updates annually – Patterson Process
DECEMBER 2013 – DECEMBER 2015
Partner and Operations Director / Anderson Greenscapes,
Highlands Ranch, Colorado
•Project management and oversight – helped to determine the timing and the tasks to accomplish each project. Oversaw 14 daily staff over 100 miles of service area to complete these projects
•Grew the client base through sales by 20% by helping to create and communicate project proposals to prospective clients
•Helped to grow the staff by 20%. Including, direct recruitment and retention of personnel
•Coordinated subcontracting efforts with large corporations
•Coordinated all marketing and communication efforts – website, formal marketing contracts, print materials – including branding
•Helped to increase the budget by 50% during this time.
•Increased the effectiveness of the accounting systems with both payables and receivables
•Assist with strategic planning for future focus and direction of the organization
NOVEMBER 1998 – JANUARY 2014
Executive Pastor / Mission Hills Church,
Littleton, Colorado
•Oversaw 20 key leaders and over 40 support staff
•Helped to grow the budget from $2m to $6m
•Assisted in increasing the attendance from 1,200 to 4,000 weekly
•Project Management - planning, funding, development, and implementation of a $28 million facility
•Oversaw planning, funding, development, and implementation of a $6 million building addition
•Directed the recruitment and retention of key leadership staff and personnel
•Designed and implemented a leadership development program – over 200 participants
•Oversaw the Communication Team
o Website design and development. Maintained internal communication practices, oversaw the external communication messaging
•Conducted regular multi-departmental evaluations – SWOT analysis
•Facilitated strategic planning process for future focus and direction of the organization
•Contributed 11 years of mentoring/coaching interns in their various degree programs
•Created and oversaw an internship program for the development of future professional
Education
Master’s Degree / Bethel University, San Diego, CA
Magna Cum Laude
Bachelor’s Degree – Business Management / University of Phoenix and San Diego State University, San Diego, CA
Graduated with honors
Strong Working Knowledge
Microsoft Office Suite
Project Management Timelines – Gantt Charts
Human Resources
Financial Services
Insurance Services
Analytics
Financial Accounting (GL, AP, AR)
Additional Certifications and Involvements
•Patterson StratOp Certified – Strategic Plan and Alignment
•SouthMetro Fire District Department Chaplain – 10 Years
•Global Leadership Experiences: Israel, Poland, Mexico, Austria, Germany, South Africa, Spain
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