VERNICA WALKER

**** * ******** **. ******, TX, 76209/ ad1cb5@r.postjobfree.com/940-***-****

PROFESSIONAL SUMMARY

Compassionate professional with 15+ years of experience in medical industries. An individual who can bring organized and efficient management to medical documentation. Proficient at identifying and retrieving/maintaining patient medical records, reconciling discrepancies, and reviewing documents, and coordinating with doctors to provide proper records. Actively seeking an opportunity to utilize my current abilities while continuing to grow and serve the company.

SKILLSET

ServiceNow platform

Careflow systems

Forcura systems

Microsoft Office

Documentation Triaging

Well – developed communication skills

Knowledge of medicine

Record maintenance

Compliance

Knowledge of claim filing procedures

Strategic Thinker

Detail oriented

EXPERIENCE

2018 – Current (Intake Coordinator), AccentCare

Provide escalation support for immediate nurse practitioner /doctor review

Input documentation into Careflow systems to verify medical coverage.

Sort high volumes of insurance claim data to provide to the correct reviewer, (Document Triaging) from Forcura systems

Communicate all referral/intake information immediately upon intake

Proficiently use Microsoft office with strong emphasis in Excel and Word

Data driven conclusion based upon information gathered and analyzed

Maintain high level of accuracy, measured in but not limited to correct coordinating, correct information provided upon documentation, effective verbal/written communication across departments, patient experience.

2010-2018, The Vintage Healthcare

Maintained and organized confidential files and patient records; performed various

Conducted medical records and reviewed all documents to ensure that the information was accurate, and all policies were fully followed

Manage inventory control and loss prevent; Check all shipments going in/out of the company and ensuring that all orders are delivered correctly. As well as double checking every department current inventory log to ensure it coincides with the master log reported

Order home medical equipment when appropriate for in-patient/out-patient care.

Comply with state regulations and practices

Assume other responsibilities as delegated by the Director of Patient Care Services

2005-2010 – Muskogee Pulmonary Clinic

Create patient charts upon new patient entry

Insurance verification upon check in

Create/maintain patient invoice balance; ensure invoices are distributed to patients, collected payment, etc.

Maintained clean and friendly front office to ensure patient comfort

Coordinating lab work and/or referrals

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