Customer Service Forklift Operator

Terrence Burtley

** * ***** *** #***

Park Forest, IL 60466

Tel: 708-***-****, Email: ******@*****.***

OBJECTIVE: Hard working individual who is dedicated and well prepared to perform my job daily.

Diverse and valuable team player who quickly motivates team members.

SKILLS: Customer Service Indirect and Direct Leadership Skills

Decision making Dorm Leader

General Labor & General Office Learning Ambassador

Supervisor Skills / Process Assistant and Warehouse Administrator Assistant

Attention to Customer Focus

Attended meetings as a leadership representative

Warehouse Lead / Supervisor

Excel, Microsoft Word, Power Point, PBX Operator

5 plus years with experience with forklift operator

5 plus years with working in Receiving and shipping,

Picking and Packing merchandise in a warehouse / Store 5 years of experience

Maintain Good Rapport with my fellow Coworkers and Guests / Customers

EMPLOYMENT: Harper College, Palatine, IL May 2018 – May 2022

Rider Coach

Professionally conduct introductions and go over proper paperwork with students

Taking charge of 12 students maximum, but minimum of 6 to start the class.

Making sure all motorcycles are in operating order during class and at the end.

Evaluating student’s performance and record grades.

Explaining the rules and objectives and provide demoes correctly and professionally.

Floor and Décor, Tinley Park, IL November 2023 – Present

Warehouse Associate

EDUCATION: West Hills High School, Santee, CA January 2000

High School Diploma

San Diego Job Corp Center, Imperial Beach, CA June 2002

Business Technology certificate

Prairie State College, Chicago Heights, IL June 2016 – Present

Presently working on my Associates degree in Business management

CERTIFICATIONS: Forklift Operator & Motorcycle instructor for Harper College

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