JON T. TOWNSEND, CSM, PMP

***** **** ********* ***** #*** ad1can@r.postjobfree.com

Lakewood, CO 80227 727-***-**** (cell)

SKILLS SUMMARY:

Full lifecycle planning, scoping, product development, testing, operations and production support experience; broadly based analytical skills in the areas of requirements analysis, technology selection, application architecture design, systems integration, vendor oversight, and project scope, schedule, & budget management; extensive experience working with internal and external stakeholders in developing project design specifications, technical implementation strategies, testing and validation plans, and measuring & reporting on the progress of work; effective Agile-Scrum leader; results oriented; excellent communication skills

WORK EXPERIENCE:

Sr. Technical Project Manager (ATM and AWS DevOps Platforms), COINFLIP (Olliv Cryptocurrency Systems),

Tampa, FL (Aug 2022 to April 2023) – CONTRACT POSITION

Sr. Technical Project Manager in responsible charge of two (2) cross-functional teams of Developers, DevOps Engineers, Database specialists, and Cryptocurrency ATM techs conducting Product Analysis, Design, Development, Testing, and deployment for COINFLIP’s ‘Olliv Cryptocurrency’ product lines (JAVA, Android, and iOS Tech Stacks on AWS).

Primary contact for communications between Business Stakeholders and Engineering Teams (including internal and external customer groups, management, technical staff, and external vendors) and for all strategic planning, tracking, and reporting activities.

Responsible for international expansion and rollout of COINFLIP’s cryptocurrency ATM and AWS DevOps infrastructure systems including the strategic implementation of a multi-regional AWS footprint utilizing automated CI-CD, Kubernetes-enabled autoscaling, redundancy, failover, alerting, and AWS-hosted security monitoring capabilities.

Created numerous Epics, Features, and User Stories (using JIRA) to be implemented by the DevOps and ATM Engineering Teams; functioned as scrum master facilitating all user story refinement meetings, daily SCRUM meetings, sprint planning meetings, retrospectives, and other Agile-SCRUM ceremonies.

Sr. Technical Project Manager (Software Engineering), JPMorgan Chase Bank (Architecture Data & Engineering - Data Delivery Group – Consumer CARD Line of Business), Wilmington DE (October 2020 to March 2022)

CARD Engineering Lead for the Data Center Migration (DCM) program with goal of modernizing, migrating, and/or retiring/decommissioning thirty-two (32) existing CARD Applications, including Re-Architecting, Tech Stack updates, and Data Center Migration activities

Engineering Leader providing oversight of architecture and solutioning discussions, design sessions, implementation, product-based roadmap planning, and management of 3rd party Vendors/Contractors

Provided oversight and management of several onshore/offshore teams of developers responsible for re-writing high-volume legacy ETL Apps from current state using Mainframe sourcing and Ab Initio / ETL processing to a target state using a standardized API-based Ingestion and MetaData capture process, JAVA-Spark based processing, and modern cloud-based Teradata and AWS Data Lakes for storage.

Provided oversight of DEV-OPS modernization process for Apps within the CARD line-of-business as part of the DCM Program including the automation of build, testing, and deployment tasks

Application Development Manager, Software Development and Engineering, Comcast Cable,

West Chester, PA and Philadelphia, PA (November 2014 to October 2020)

Platform Owner responsible for the IDDL Platform which is an AWS cloud-based Meta Data Repository that is used to search and discover enterprise-level Meta Data for the Big Data Division of Comcast; responsible for Product Development, Testing, Production Support, and Operations; Engineering Manager responsible for 16 Direct Reports

Platform Owner for the MetaVault and BigID platforms which are AWS cloud-based platforms used to scan, catalogue, store, and enable the discovery of PI data in scope for the Comcast CCPA project

Platform Owner responsible for the Frictionless (SMB) Platform which is used to enable the end-to-end Sales and Order Management Process for Small and Medium-sized Business customers; lead an organization which consisted of five (5) cross-functional DEV-TEST teams made up of Salesforce, CSP, and WorkBench specialists; lead the transition to an Agile-Scrum process in the RTE Role using Safe 4.0 Best Practices; responsible for Product Development and Testing, Production Support, and Operations; Engineering Manager responsible for 45 Direct Reports

Page Two Resume of Jon Townsend

Platform Owner for the ComPS platform, a middle-tier JAVA-centric, services oriented application running on JBOSS, MySQL, and ActiveMQ which is used to provision Telephone Numbers, emergency 911 address mappings, Static IPs, and Directory Listings for Comcast Business accounts; Engineering Manager responsible for 32 Direct Reports

Lead the transition of ownership for the ComPS platform from a business unit in Denver, CO to the Business Services Division in Philadelphia, PA; established an Agile-Scrum product delivery process; worked with nineteen (19) different business stakeholders to create roadmaps for various new features; lead a series of infrastructure expansion projects that made the ComPS platform ready for a 10x increase in transaction volumes over the following 1-2 years

Program Manager, SUNGARD Availability Services,

King of Prussia, PA (March 2014 to November 2014)

Program Manager in responsible charge of six (6) cross-functional teams of 5 to 8 Developers, QA Testers, Product Owners, and Database specialists conducting Product Analysis, Design, Development, Testing, and deployment for SUNGARD AS’s Assurance CM product line.

Responsible for all project planning, tracking, and reporting activities; primary focal point for all project related communications including internal and external customer groups, management, technical staff, and external vendors

Lead the adoption and rollout of Agile/SCRUM based development methodologies by local and remote Product Teams

Application Development Manager, ROVI Corp.,

Radnor, PA (October, 2012 to December 2013)

Development Manager in responsible charge of analysis, design, development, testing, deployment, and production support for ROVI’s ‘Rovi Video’ product line, including all ETL and data extraction processes within ROVI’s Data Warehouse and Data Delivery systems, and the installation of a new Rabbit MQ messaging bus

Lead three (3) cross-functional teams of 8 to 10 Developers, QA Testers, Business Analysts, and Content Editors on multiple Data Ingestion, Transformation, Extract Development, Messaging Bus, and API enhancement projects - including modifications to ROVI’s Enterprise Data Model and performance optimizations for a service-oriented Rabbit MQ Messaging system which loads data from multiple external SQL Server 2008 DBs and distributes data continuously to registered listeners which use SSIS Packages and SQL Server 2008 stored procedures to deliver data to end consumers via FTP flat file deliveries and Web Service based APIs

Lead the adoption and rollout of Agile/SCRUM based development methodologies by local and remote Product Teams

EDUCATION: M.S., Information Science (December, 2001),

Pennsylvania State University - Great Valley Campus, Malvern, PA

B.S., Petroleum Engineering (May, 1986),

Louisiana State University, Baton Rouge, LA

CONTINUING EDUCATION / TOOLS / TECHNOLOGIES:

Certifications: AWS Cloud Practitioner, Certified Safe 4.0 Agilist (RTE), Certified Scrum Master (CSM), Certified Scrum Product owner (CSPO), Project Management Professional (PMP), Professional Engineer (P.E.)

Methodologies: Agile / Scrum, Waterfall, hybrid Waterfall / Iterative, Object-Oriented Analysis and Design (OOA/OOD) Techniques, the Unified Modeling Language (UML), and the Rational Unified Process (RUP)

Programming languages: JAVA, C++, SQL, HTML, XML, VB.NET, and Fortran

Development / Testing / Operations Tools: JBOSS, BEA / WebLogic, Eclipse, WinCVS, SVN, PVCS, Apache, Maven, Ant, TOAD, .Net, MS Visual Studio, iPlanet / NAS, VSlick Edit, Rational Rose, Visual Cafe, AppDynamics, JProbe Performance Monitoring Tools, VSS, ChartFX, Active Reports, Mercury Quality Center, ReqPro, Caliber Requirements Tool, MS Word/Excel/Access/Visio, MS Project, VersionOne, JIRA w/Grasshopper, Rally, TFS

Messaging Tools: ActiveMQ, RabbitMQ

DataBase Design: MySQL, Oracle, SQL Server 2008, DTS Packages, SSIS, Stored Procedures, Enterprise SQL Server

REFERENCES: Available Upon Request

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