SANJANA RAJU

***** ****** ******, *******, ** ***30 571-***-**** ad1ca5@r.postjobfree.com linkedin.com\in\sanjanaraju

PROFESSIONAL SUMMARY

Results driven Senior Business Analyst with 9 years of experience in delivering web-based solutions to federal government providing development aid and assistance. Proficient in eliciting and translating complex business requirements into actionable solutions, data analysis, process improvement and stakeholder engagement. Involvement spans the entire SDLC process, adept in utilizing agile tools like JIRA and VSTS to document requirement artifacts, test cases, maintaining project plans, schedules, scrum boards and delivery plans. Skilled in fostering strong relationships with clients and cross-functional teams, demonstrating an ability to lead demos and training sessions that enhance project outcomes and drive excellence in execution.

CERTIFICATIONS

Certified Scrum Product Owner

TECHNICAL EXPERTISE

SDLC Methodologies

Waterfall, Agile - SCRUM

Databases

Oracle 9i and 10g, MS SQL Server

Documentation and Business Tools

JIRA, Azure DevOps, Visio, Balsamiq, Lucid Chart, MS Project, Word, Excel, PowerPoint, Asana, SharePoint & k2 workflows

Testing Tools

Cypress, Selenium

Programming Languages

C, C++, C#, .Net Technology, SQL, HTML, CSS, Java Script, Python

EXPERIENCE

CISS, Inc - USAID Washington, DC

Senior Business Analyst (Public Trust Clearance) Feb 2018 – Oct 2023

●Conducted refinement meetings engaging closely with key stakeholders, and policy owners to gather information on business processes, government policy and user requirements.

●Performed critical analysis on requirements and policies consolidated from multiple sources, identified, and resolved conflicts and broke down high-level information into detailed workable functional and technical requirements.

●Led the creation and management of a detailed product backlog of application features, ensuring prioritization and delivery timelines aligns with business goals and stakeholder expectations.

●Conducted data interpretation analysis on data gathered from various sources to identify the key performance indicators (KPI) to build dynamic tableau reports and dashboards as per requirements.

●Coordinated with the project owner to manage project & release plans, scope and risks while providing weekly updates for features in progress, features in pipelines, timelines, risk items to the stakeholders and CIO team.

●Diligently worked on artifact creation on agile tool – Azure DevOps including developing over 300 user stories with scenario-based acceptance criteria, mapping of data elements, along with creation of behavioral UML diagrams and workflows on Visio.

●Worked with the UI/UX team to ensure wireframes (web/mobile) created on Sketch, Balsamiq to provide the aesthetics and behavior that complement and support the business requirements.

●Supported the test team in developing UAT test case scenarios, coordinating and executing UAT process to validate functionality and ensure alignment to client’s needs.

CISS, Inc - Federal Student Aid (U.S. DOE) Washington, DC

Business Analyst (Public Trust Clearance) Nov 2014 – Jan 2018

●Participated in JAD sessions with SMEs (Subject Matter Experts), stakeholders and policy owners to clean up and update business requirements based on user requirements and agency policy.

●Write user stories and acceptance criteria on the agile tool – JIRA to meet the new requirements needs.

●Coordinated with Scrum Master to facilitate the scrum ceremonies, and maintain Sprint Burn Down/Release Burn Down charts.

●Assisted the test team to developed Test Cases, Test Scenarios and Test Conditions based on Business requirements to execute User Acceptance Testing (UAT).

●Utilized SQL to pull and set up the test data on SharePoint Sandbox and run workflow tests on k2 SharePoint.

●Collaborated with technical writers to draft the User Guide manual for the application’s end users.

GRUPO RBS Porto Alegre, Brazil

Graduate Student Consultant Feb 2014 - Jun 2014

●Led a team of 5 members and created a project road map, and work break down structure (WBS) to assign tasks amongst team members.

●Performed SWOT analysis and Primary Research and identified new partnerships that is set to increase revenue streams by 25%.

●Set up a business framework along with Key Performance Indicators (KPI) to help the client evaluate future marketing strategies.

●Performed competitive analysis and built a marketing plan that is set to increase the revenue by $7 million within 2 years.

EDUCATION

The George Washington University-School of Business Washington, DC

Masters in Information Systems Technology Management, 3.5 GPA May 2014

●Member of the Consulting Club

●Participated in Deloitte Diversity and Inclusion Case competition 2014

University of Mumbai Mumbai, India

Bachelor of Science in Information Technology, 3.5 GPA May 2010

ADDITIONAL INFORMATION

Leadership: Program Coordinator – GWU International Services Office, Project Lead – Grupo RBS Project

Interests: Volunteering, Baking, Pro-Bono Consulting, Script-Writing, Outdoors activities (Hiking, Biking, Kayaking)

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