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Customer Service Insurance Sales

Location:
Georgia
Posted:
November 22, 2023

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Resume:

Tonya C. Garrett

*** ***** **** **.

Thomasville, GA 31757 US

ad1c9v@r.postjobfree.com

Phone: +1-229-***-****.

OBJECTIVE

My employment objective would be a position with strong sales or a business career that has a goal driven environment and includes opportunities for personal growth and advancement. I enjoy working in areas of sales and have strong knowledge of sales, banking/mortgage services, insurance sales, along with strong working knowledge of secretarial responsibilities including computers. I possess a strong competitive business drive, very professional, and very customer service oriented. I have the skills needed for commitment to excel in any position I work in. I am reliable, resourceful, and work well with others. These are just a few of my strongest attributes. I ensure my future employer that my knowledge and abilities will greatly benefit the company's objectives toward success in our competitive world. EMPLOYMENT HISTORY

PLANET FITNESS

Thomasville, Georgia

April, 2021 – July 2022

Responsibilities included signing up new members, Giving new members tours of the gym, cleaning equipment, giving great customer service. I received many great reviews from members, was a Team Leader and clerical work as needed to help the manager and helped train new employees. LEWIS JEWELERS

September, 2017 — January, 2018 (4 months) Thomasville, Ga. (4 months) Responsibilities included sales and meeting monthly sales goals, excellent customer service, merchandising, various clerical tasks, inventory accountability, shipping and receiving of inventory and assisted customers with repairs I worked for Lewis Jewelers only as seasonal help. I worked for them in 2015, 2016 and 2017.

CALL CENTER ASSOCIATE FOR BANK OF AMERICA

SYKES / Montgomery, Alabama

February, 2017 — June, 2017 (4 months)

Responsibilities included answering calls from Bank of America customers, I assisted customers with questions they had on their accounts, I worked in a fast paced environment where phone calls were timed and recorded, I thoroughly identified each customer while learning what their needs and expectations were by asking questions, always using empathy and a positive attitude, I could promptly respond and find them a solution. I helped customers with Debit Card Fraud, set up Travel Flags, opened and closed accounts, helped customers set up online banking, transferred money from one account to another, refunded fees, if possible, and assisted with all concerns and questions according to Policy and Procedure. I also educated customers on updated Policies and Procedures. Reason for leaving: I was going through a divorce and moved back to my hometown.

HOME BASED BUSINESS / Vintage & Antique Social Media Sales September, 2013 – Present Thomasville, Ga.

Responsibilities included all aspect of business operations, buying and selling antiques and collectibles via business to business, business to consumer, and through online social sites such as Facebook and Ebay. CO-OWNER

Thomas County Flea Market Thomasville, Ga.

April, 2010 — November, 2013 (3 years 7 months)

Responsibilities included buying and selling antiques, collectibles and other merchandise via business to business, business to consumer, and at point of sale, handled all bookkeeping for the business, bank deposits, managed table / booth rentals, did all advertising to generate new business, offered consignment for people that did not want to rent a booth and kept a log of all consignment items. We paid out 80% to the customer and paid taxes on business by the 20th of each month. Reason for leaving: Closed business due to divorce

RECEPTIONIST

Baker's Satellite & TV Thomasville, Ga.

April, 2009 — April, 2010 (1 year)

Responsibilities included answering all phone calls and taking messages for customers needing TV and satellite repairs, processed customer purchases, AP/AR, various clerical tasks, typing, filing, mailing out invoices, opening and closing store, and preparing bank deposits. Reason for leaving: Owner closed business due to health reasons.

SENIOR ACCOUNT EXECUTIVE

HOUSEHOLD / BENEFICIAL FINANCE COMPANY Daytona Beach, Fl. and Mobile, Al. August, 1999 — March, 2009 (9 years 7 months)

Responsibilities included marketing financial and insurance products to new and existing customers, achieved and exceeded monthly sale goal of 250K through internal and external loan products, solicited loans by phone or directly to the customer, assembled documents for meetings, ordered and reviewed credit reports, Loan origination, handled incoming and outgoing mail for the branch, prepared documents, worked closely with the underwriters, ordered titles and appraisals, assisted branch manager with all loan documentation, disbursement of proceeds, processed counter payments and helped with audits. Notary for the business and held a dual state insurance license in Florida and Alabama. Reason for leaving: The Company closed all branches in the United States. TELLER

COMMERICAL BANK Thomasville, Ga.

March, 1995 — March, 1999 (4 years)

Responsibilities included receiving and depositing cash transactions, cashing checks, business deposits, balancing and reloading ATM for the business day, cashed Bonds, made out Money orders and Cashier checks, Balanced my cash drawer at beginning and end of day, worked with computer and banking software, typing, filing, helped customers open Safe Deposit boxes, proficient with a 10-Key Sharp Machine. I have excellent Customer Service and Communication Skills which helped me meet and exceed the needs of our customers. I processed transactions in compliance with all Policy and Procedures. Reason for leaving: Caretaker for my immediate family. JEWELRY SALES ASSOCIATE

GAUSE & SON JEWELERS Ocala, Fl.

August, 1990 — February, 1995 (4 years 6 months) Responsibilities included sales and meeting monthly sales goals, excellent customer service, various clerical tasks, accountability of inventory, shipping and receiving of inventory, managed repairs of jewelry, merchandising, billing, and posting customer account payments, worked closely with customers when they wanted a special piece designed, worked Trunk Shows and Special events, went to the Atlanta Jewelry Market on buying trips, worked closely with the Inventory and worked with a lot of loose stones; diamonds, precious and semi-precious stones. - Reason for leaving: Relocated to my hometown in Georgia

EDUCATION

THOMAS UNIVERSITY

Business and Marketing

August, 1987 — June, 1989

VALDOSTA STATE UNIVERSITY

Business and Marketing

August, 1986 — June, 1987

THOMASVILLE HIGH SCHOOL

Diploma, All courses of study to graduate

August, 1982 — June, 1986 Graduated in 1986



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