MH

MICHELE HARMAN

ad1c8i@r.postjobfree.com 337-***-**** Youngsville, LA 70592

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Studious professional with a passion for educating and leading. Cultivates positive relationships to enhance participation and increase overall success. Outgoing and friendly with fantastic attention to detail. Administrative Procedures

Reflective Listening

Understanding of Body Signals

Physical Strength

Hot Stone Massage

Prenatal Massage

Deep Tissue Massage

Sports Massage

Body Mechanics

Social Skills

Swedish Massage

Appointment Scheduling

Effective Communications

Sales and Marketing

Needs Assessment

Relaxation Techniques

Relationship Building

Range of Motion Assessment

Client Information and Education

Customer Needs Assessment

Cupping Therapy

Medical Terminology

Team Collaboration

Email and Phone Etiquette

Payment Processing

Acute and Chronic Pain Management

Calendaring Software

Team Supervision

Marketing Strategies

Massage Demonstration

Solace Wellness LLC. Self-employed

Lafayette, LA

Licensed Massage Therapist

07/2016 - Current

Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques.

Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.

Demonstrated knowledge of anatomy, physiology and kinesiology to create appropriate treatment plans for clients.

Performed therapeutic massages of soft tissues and joints using hands, fingers, forearms, elbows or massage devices.

Documented clients' medical histories and conditions in order to determine contraindications to treatment.

Educated clients on proper body mechanics, posture awareness, self-care strategies and stress management techniques.

Developed relationships with referring physicians and other healthcare professionals when needed.

Communicated effectively with clients regarding their current condition as well as any changes observed during the course of treatment. Promoted additional services offered by the practice such as hot stone massage therapy or aromatherapy sessions.

Summary

Skills

Experience

Cleaned and sterilized equipment before each use according to established protocols.

Attended continuing education courses related to massage therapy in order to stay up-to-date on best practices in the field.

Developed individualized home care programs for patients that included strengthening exercises, nutritional guidance, lifestyle modifications or relaxation techniques.

Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.

Increased sales by providing exceptional service and maintaining positive and energetic attitude.

Addressed injuries, trauma and stress using myofascial release. Utilized cross-fiber friction techniques to facilitate strong, flexible repair in site-specific muscle and connective tissue injuries. Selected and employed variety of massage techniques to meet client's needs.

Analyzed client's medical histories to identify potential root causes of ailments.

Provided support during special events such as corporate wellness days or community health fairs.

Organized and maintained full schedule of appointments with clients of different ages and physical needs.

Cultivated loyal clientele and high rate of referrals based on quality of massage services.

Promoted health and wellness benefits of massage and related therapies to help clients achieve goals.

Advised clients on personal care between appointments and relevant products for individual needs.

Educated clients on preventive measures and mobility programs to prevent reoccurring muscle issues.

Neuromend Infusion Center/ Drip IV

Lafayette, LA

Treatment Nurse & Nurse Trainer

01/2020 - 11/2023

Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure. Designed and developed training materials for new employees in the organization.

Conducted onboarding sessions to orientate new staff members about company policies and procedures.

Provided feedback on employee performance based on observed results during training sessions.

Developed assessment tests to evaluate trainees' knowledge of material. Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.

Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.

Facilitated group discussions between participants to promote active engagement in learning activities.

Recommended changes or improvements in existing training processes as needed.

Resolved any issues raised by participants during the training session in a timely manner.

Encouraged open communication among participants by facilitating conversations around relevant topics related to course material. Ensured compliance with established safety standards when conducting hands-on demonstrations or simulations.

Provided constructive feedback and positive reinforcement to keep trainees motivated.

Facilitated orientation and training to communicate policies and procedures to new hires.

Educated patients on their medical condition, treatment plans, and self-care management techniques.

Maintained a safe environment for both staff and patients through adherence to safety protocols.

Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.

Conducted research projects related to nursing practice or health policy issues.

Provided guidance to new employees regarding policies and procedures within the organization.

Created educational materials such as brochures, pamphlets, handouts, websites, designed to promote healthy lifestyles.

Answered patient and family questions to educate on optimal treatment procedures.

Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.

Trained other nurses on patient care and daily tasks, supporting growth and professional development.

Used sterile techniques to prepare patients for procedures. Provided direct care to patients receiving intravenous fluids, medications, and other treatments.

Monitored patient's vital signs during IV therapy. Assessed patient's response to IV therapy and communicated changes in status with physicians and nursing staff.

Managed multiple infusion pumps simultaneously while providing care to multiple patients.

Educated patients on the importance of proper hydration and nutrition for optimal health outcomes.

Collaborated with multidisciplinary team members regarding patient care plans related to intravenous therapies.

Documented any adverse reactions or complications associated with IV treatments in medical records.

Evaluated effectiveness of current treatments and made recommendations for improvement.

Troubleshot issues related to malfunctioning equipment or improper administration techniques.

Demonstrated expertise in aseptic technique when setting up sterile field prior to administering IV medications.

Calculated drug dosages as prescribed by physicians and administered accordingly.

Prepared supplies needed for each individual patient prior to beginning treatment process.

Provided education on potential side effects of intravenous therapies to patients and families.

Delivered treatments and intramuscular injections per facility protocols to maintain effective client protection.

Educated patients on procedures, benefits and potential negative interactions of different compounds.

Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.

Stocked clinical workstations and procedure rooms with necessary supplies.

Referred patients to specialized health resources or community agencies to furnish additional assistance.

Troubleshot and resolved vascular access issues to successfully complete treatments.

Conducted evaluations and obtained vitals prior to administering IV treatments.

US Army

SGT - Intel Analyst

06/2002 - 07/2008

Understood and followed oral and written directions. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Planned and completed group projects, working smoothly with others. Created multimedia presentations using PowerPoint, video conferencing tools, and other software applications.

Facilitated group discussions between participants to promote active engagement in learning activities.

Provided guidance and support to team members on operational issues. Blue Cliff College - Lafayette Lafayette, LA

Massage Therapy

08/2016

Concorde Career College - Aurora Aurora, CO

Practical Nursing

03/2012

3.89 GPA

Lamp Lighter - Peer tutor

Education and Training

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