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Administrative Support Customer Service

Location:
Carrollton, TX, 75007
Posted:
November 22, 2023

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Resume:

Corey Michelle Silva Perez

Administrative Support/Document Control

Carrollton, TX

ad1c8g@r.postjobfree.com

+1-817-***-****

Excellent organizational skills and streamlining of duties to optimia ze performance and productivity. Proficiency in Microsoft Word, Excel, QuickBooks, Power Point, Documentum, Purchasing Management System.

Authorized to work in the US for any employer

Work Experience

Baker

1928 Cuban Bistro 3 - Saint Johns, FL

September 2022 to February 2023

Kitchen Assistant prepping, assisting in all areas. Mainly Empanada Maker

Customer Service Representative

Macy's - Flower Mound, TX

July 2021 to February 2022

Retail, Front end to back of house trained..

Lead Supervisor

Golden Gate of America, LLC. - Dallas/Fort Worth International Airport, TX September 2017 to June 2021

• Golden Gate Inc. Driver/ Lead Supervisor.

DFW Airport (Dallas, Texas)

~Drove multi rental cars from base to ready line for Enterprise/ National Rental Cars in a timely manner.

~Inspected all vehicles I drove for any defects in and out of car.

~Lead Driver responsible up to 14 drivers, leading them to know how and expectations that we are responsible for.

~Supervisor was basically doing all of the above.. Filling in Amir

~Car-rental clients in providing an exemplary car-rental

~Our services managed the parking, cleaning and maintenance of rental vehicles. Administrative Support/Document Control

Tree and Lawn Rescue - Miami, FL

December 2012 to April 2017

Excellent organizational skills and streamlining of duties to optimize performance and productivity. Proficiency in Microsoft Word, Excel, QuickBooks, Powerpoint, Documentum, Purchasing Management System.

Tree and Lawn Rescue- Administrative Support/Document Control (Miami FL) December 2012 to April 2017.

~ Prepared work control and planning Classified documents or packages in accordance with approved procedures and coordinates the scheduling of work.

~ Performed periodic maintenance walk downs for field inspections and surveillance testing and provided a Corrective Action Plan.

~ Perform reviews of assigned work packages to ensure all required documents and permits are approved, current, and applicable to the work being performed.

~ Coordinated and immediate guidance, work direction, oversight, as a lead Administered over Maintenance and Operations.

~ Recruited potential business clients using diversity with State Aid. policies and Procedures. Interfaced with both Internal and external Customers.

~ Resolved contractual issues with subcontractors and assisted with External Auditing. Manager and Administer of budgets provided appropriate reports, Developed Spreadsheets for Financial Risk and internal auditing. Provided daily coordination with project subcontractors. Training Program Coordinator.

~ Provided quality customer support through resolving contractual issues with subcontractors, and developed annual self-assessment plan. And assisted with a Corrective Determined/setting production schedule and prioritized based on customer needs, material availability, and labor/production line capacity.

~ Prepare Risk Assessments, Safe Work Method Statements and compliance Reports based on policies and Producers

~ Review reports such as, production schedule, schedule attainment, capacity planning, material shortages, sales shortages, and inventory.

~ Assisted management in preparation, forecasting, and reporting organization performance, workload distribution. Assisted with Feedback and recommendations to Mgt on work groups, training, promotions, and demotions.

MD- Administrative Support

Dr. Jack F. Hardwick - Fort Worth, TX

January 2010 to March 2011

Maintained records and data received insuring that proper records were kept.

~ Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

~ Operate office equipment, such as voice mail messaging systems, and use word processing

~ Maintain medical records, technical library, and correspondence files.

~ Compile and record medical charts, reports, and correspondence. Administrative Support/Records Management

North East Internal Medicine - Euless, TX

August 2006 to June 2009

Prepared work control and planning Classified documents or packages in accordance with approved procedures and coordinates the scheduling of Patients.

~ Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations

~ Perform reviews of assigned work packages to ensure all required documents and permits are approved, current, and applicable to the work being performed.

~ Coordinated and immediate guidance, work direction, oversight, as a lead Administered over office Employees.

~ Verified health insurance and records management with State and for OSHA regulations.

~ Developed and maintained maintenance policies, processes, procedures and provides training to staff. Administrative Support/Records Management

Bull Diamond Products - Richland Hills, TX

May 2002 to August 2006

Maintain medical records, technical library, or correspondence files.

~ Compile and record medical charts, reports, and correspondence.

~ Monthly billing, budget, and manpower requirements with External Audits.

~ Assisted in determining the recruitment criteria, evaluation parameters and selection procedures for the organization Prepared diversity analysis and compared results with internal diversity stats accordance with laws, regulations, policies and procedures Education

Licenses Grapevine High School

Skills

• Medical office experience

• Document Management

• Word Processing

• EMR systems

• Primary care

• Insurance verification

• Customer service

• Communication skills

• Data entry

• Records Management

• Surveillance

• QuickBooks

• Accounts Receivable

• Statistics

• HIPAA

• Medical Scheduling

• Management

• Financial Report Writing

Certifications and Licenses

Driver's License

Assessments

Customer focus & orientation — Proficient

January 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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