DONNA LITTLE

**** ********, **** *** ****, NJ ***93

Phone: 201-***-****

Email: ad1c88@r.postjobfree.com

CAREER OBJECTIVE

Detail-oriented Administrative Assistant with a proven record of providing efficient office support and enhancing organizational productivity. Demonstrated expertise in managing administrative tasks, facilitating communication, and ensuring compliance with confidentiality standards. Seeking to leverage my strong organizational and communication skills to contribute to the success of a dynamic organization in a dedicated administrative role.

PROFESSIONAL EXPERIENCE

Administrative Assistant

CarePoint – Christ Hospital – Psychiatric Emergency Service

February 2023 – Present

Efficiently manage the administrative aspects of the Psychiatric Emergency Service, ensuring smooth operations.

Perform emergency department patient referrals, including initial detoxification assessments and reassessments.

Conduct psychiatric assessments in the Emergency Department and facilitate screening referrals.

Process access cases related to psychiatric, alcohol, and substance abuse treatment, both short-term and long-term.

Track utilization service treatment forms (USTF) for accurate record-keeping.

Maintain ongoing communication and referral processes with New Jersey hospitals, ensuring timely patient transfers.

Monitor the census of available beds at local hospitals throughout Hudson County.

Maintain strict adherence to PHI and HIPAA regulations to safeguard patient confidentiality.

Provide office coordination and staff coverage to ensure seamless daily operations.

Coordinator - Behavioral Health Psychiatric Unit

July 2022 – February 2023

- Coordinated services between involuntary and voluntary patients, ensuring their needs were met efficiently.

- Prepared court documents, obtained Judge's approvals, and facilitated physician certification for 72-hour follow-ups.

- Managed court assignments and hearings, including the preparation of doctor reports.

- Handled interpretation requests for patient court dates and facilitated chamber visits as needed.

- Managed patient consult requests and attended virtual court proceedings.

- Conducted patient surveys to gather feedback and improve services.

- Verified status changes and ensured accurate documentation in HBIPS CERNER & EPIC systems.

- PHI & HIPAA Certification

- Safety Coach

EDUCATION

BS-Criminal Justice Administration -2013

New Jersey City University

2039 Kennedy Blvd., Jersey City, NJ 07305

SKILLS

- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

- Strong organizational and time-management skills

- Excellent verbal and written communication

- Detail-oriented and capable of multitasking

- Ability to maintain confidentiality and handle sensitive information

- Exceptional problem-solving abilities

REFERENCES

Kerri Denise Williams – Jersey City Board of Education/ Disability Specialist Mgr.

201-***-****

Suzane Thomas – Director of Housing – The Apostles House & Adjunct Professor 551-***-****

Maureen Archibald – Director Special Child Health Service/Case Management 732-***-****

Melissa Gordon – Program Coordinator – Special Child Health Service/Case Management 908-***-****

VOLUNTEER SERVICE

Parent & Community Volunteer – NHCAC Head Start Corporation

Policy Council Board Representative/Facilitator

Community Volunteer/Representative

Parenting Skills Facilitator

NHSA Parent Representative (Conferences -Domestic Travel)

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