LISA ALTMAN

Fair Bluff, NC *****

919-***-****

ad1c7q@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Over 20 years of Administrative/Supportive responsibilities

Microsoft Office, Google Apps, Citrix System, QuickBooks Pro and Accountant.

Operating switchboard and 10-key

Extensive experience handling money including: large and small commercial deposits, payment reconciliation, cash and credit sales, wire transfers

Payroll duties, including maintaining employee timesheets and reporting employee hours to payroll office.

A/P and A/R duties

Excellent customer services skills and experience working with the public

Organization of office support systems, as well as budgeting and time management.

Experience

Commercial Driver/Specialist AutoZone 05/2015 - 7/2019; 03/2021 - Present

Perform superior customer service for both commercial and local customer accounts

Process commercial account orders

Maintain inventory controls

Delivery of commercial orders/Trusted with company vehicle

Daily account invoices and cash drawer reconciliation/reporting

Coordinate stock for Planograms, inventory counts, and recalls

Arranging specialty parts orders for commercial and private owner accounts

Administrative Assistant Carolina Used Tires 10/2013-01/2014

Initial client contact

Answered multi-line phone; assisted potential new clients and established clients with any questions or concerns.

Filled customer quotes and order requests using QuickBooks

Helped establish a large number of new clients which resulted in frequent ordering through strong customer service skills

Set up new clients and updated existing clients using QuickBooks

Created, maintained and updated client lists for established clients and potential clients using Google Docs and Excel for regular courtesy calls

Assisted walk-in clients by answering any questions, giving new tire estimates using N.T.D online service, and collected any money owed

Responsible for Opening & Closing duties of business, as well as general office upkeep/organization.

Paraprofessional Hekmat M. Barahmeh, CPA 06/2012-10/2012

Initial client contact

Answered multi-line phone; assisted clients; created appointments, files & spreadsheets in Google Docs.

Processed Payroll for assigned clients using Citrix Systems Software

Paid Monthly Payroll Taxes (FICA/ & NC W/H) for clients using I.R.S and D.O.R online services

Processed Monthly Bookkeeping for various assigned clients using Citrix Systems Software/Online Banking

Assisted with preparation of taxes processed for clients

Executed general office duties including: ordering of all office supplies, receiving/printing faxes, maintained a clean office environment, etc.

Education

Wake Technical Community College-Winter/Spring Semesters 1998-1999

Harnett Central High School/Wake Technical Community College High School Program-1996

*References available upon request*