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Real Estate Customer Service

Location:
St. Louis, MO
Posted:
November 22, 2023

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Resume:

Deanna Champagne

d.b.a. Champagne Elite Services, LLC

EIN 88-4069311

email: ad1c61@r.postjobfree.com mobile: 314-***-****

Property Management

SKILLS

Proven 20 years of experience in Property Management with a background in Mortgage Lending and Loan Documentation. Successful Real Estate professional. Constantly utilize my well rounded skills in every area of customer service and development.Well versed in the execution of all residential documents/ contracts. Having a proven ability to nurture, instruct, inspire and deliver, I have perfected the art of service. These assets will most certainly benefit every employer.

EXPERIENCE

Robert Half Talent Solutions, St. Louis, MO —-- Receptionist Housing Authority St Louis County

Sept 2023 to October 2023

Answering phones thru RingCentral, processing mail, greeting clients and vendors.

Millennia Housing Management, Ltd——St. Louis Mo—-Affordable Property Manager

March 2023 to August 2023

Oversee and manage multi family Senior and Handicap community maintaining 97% occupancy.

Supervising of Maintenance staff and coordination of outside vendors.

McCoy Investment Development, LLC—-St. Louis Mo—Remote Processing

Consultant

January 2021 to present

Research, process and develop necessary portfolios for buyers, sellers and investors.

Develop required relationships for property managers in need of services.

Robert Half Talent Solutions, San Francisco, CA —Certified California Residential Manager CCRM Reactivated August 2021 to January 2022

Licensed California Residential Manager

Oversee and manage multi family market rate and affordable housing communities

Oversee and manage multi unit student housing community

Quality Conservation Services, Concord, CA Community Outreach Energy Specialist, HIS

August 2020 - August 2021

State Licensed Home Improvement Salesperson

Educate and illustrate options to conserve utility energy in the home.

Coordinate with residents, landlords and owners for effective completion of required tasks.

DeAnza Properties at Fruitdale Station, San Jose - Resident Relations CCRM

April 2018 - August 2020

Provide excellent conflict resolution and crisis intervention. Drive performance to meet sales goals. Oversee move-ins, turnovers, and renewals for maximum production.

Maintain files to be in compliance with State and Federal laws

Manage and record all monies and deposits related to residential income

Purpose all goals to maintain prime occupancy rates minimum 95%.

Spectra Staffing (Placed at Fruitdale Station), San Jose - Assistant Manager

October 2017 - April 2018

Manage property viewings. Generate and Execute leases with tenants. Work closely with maintenance staff and technicians to ensure that all repairs and maintenance checks were scheduled and efficiently completed.

Buccaneer Property Managers, St. Louis, Missouri - Assistant Property Manager

January 2016 - July 2017

Initial point of contact for prospective and current residents, received and recorded all rental payments, renewed leases, scheduled vendors, oversaw maintenance obligations to ensure proper completion, maintained 95% occupancy.

Keller Williams Realty, Chesterfield, Missouri - Real Estate Sales Agent

September 2015 - May 2017

Independent direct marketing of prospective buyers and sellers, located desired properties for buyers, and/or listing property with maximum exposure, while exercising fiduciary obligations. Scheduled viewing and prepared documents for proper acquisition or sale of said property. Interacting with Title Companies and other necessary vendors. Fulfilled required administrative duties.

McCormack Baron Property Management Company, St. Louis, Missouri - Leasing Agent

June 2014 - January 2016

Managed initial contact with prospects and residents, showing units in a public/affordable housing property, explaining management expectations and tenant benefits, recertifying residents within federal and state guidelines relative to St. Louis Housing Authority.

The Clara Apartments, St. Louis, Missouri - Asst Property Manager

September 2009 - January 2013

Managed incoming corporate rentals and residential leases of property, collected payments, resolved tenant issues, filed comprehensive reports, managed support and maintenance staff, coordinated vendors, prepared leasing documents, responsible for ordering supplies, tracking employee hours, scheduling vacations, time off etc. and reconciling office expenses.

EDUCATION/ACCOMPLISHMENTS

Licensed Life, Accident and Health Agent 2022

Contractors State License Board Home Improvement Salesperson 2020

Certified California Resident Manager 2019

Career Education Systems- Real Estate Sales 2015

McCormack Baron University/ Grace Hill Certificate of Completion 2014

Arizona School of Real Estate Certificate of Completion 2006

Independent Career Institute Certificate and License 2002



Contact this candidate