Eric E. Rosenblatt

ad1c4j@r.postjobfree.com 954-***-**** Hollywood, FL

WORK EXPERIENCE

NCR Corporation, Raanana, Israel 03/2020 – 05/2023 Quality Assurance Team Lead

• Designed and executed test cases for epics, user stories and customer requirements.

• Optimized test cases to maximize success of manual and automated software testing.

• Proposed development and testing improvements to positively impact usability, function, and performance.

• Coordinated with business, product, and engineering on creating accurate Software Test Plans (STP)

• Provided extensive quality assurance training via both in-person and remote teleconferences.

• Resolved issues efficiently and built excellent client rapport, which led to enhanced customer satisfaction.

• Collaborated with developers and project managers to assess program capabilities, features and testing demands.

• Performed User Acceptance Testing (UAT) with business analysts and development.

• Executed frontend and backend tests on embedded and web environments.

• Shortened testing deadlines by 10% by implementing strategies to increase overall efficiency in company processes.

• Participated in daily defect triage calls with customers overseas to discuss defect priority.

• Mentored and couched 12-person team abroad on in house automation tool and best practices.

• Examined events in application logs and monitoring tools to help identify root causes for failures.

• Reported progress, test metrics and results to project stakeholders via Power BI.

• Created, executed, investigated, and revised automation tests using in house tool, SATE (Selenium based framework).

Verifone Corporation, Rosh Haayin, Israel 01/2017 – 03/2020 Quality Assurance Team Leader

• Tested Android and IOS devices and their cloud based associated web applications.

• Acted as key point of contact for QA team aspects of releases by providing QA services and coordinating QA resources internally and externally.

• Prepared effort estimation on current and future projects.

• Created requirements for milestones and monitored completion of tasks for QA team.

• Scheduled QA teams in conjunction with project priority to meet deadlines.

• Coached and led junior teammates on to be more effective and productive QA testers.

• Engaged in daily meetings with management to minimize product risk and produce results.

• Performed payment testing using Verifone devices, APIs and verifying their expected results. NCR Corporation, Raanana, Israel 09/2012 – 12/2016 Senior Quality Assurance Analyst

• Performed quality assurance with Agile Scrum Methodology on embedded, mobile and web environments.

• Designed and executed test cases for epics, user stories, customer requirements, sanity, regression along with STP and STR.

• Installed test environments via virtual machines with client server.

• Coordinated daily with Development and Product on bug and release status.

• Trained customer staff on R10 software at live sites abroad.

• Problem solved and created work around documents for production sites to reduce potential crises.

• Conducted defect triage onsite at customer.

DoUpTo, Ltd. (doupto.com), Herzliya, Israel 07/2010 – 08/2012 Quality Assurance Analyst

• Performed web-based quality assurance on production and test environments. EDUCATION

Florida International University December 2004

Bachelor of Science – Hospitality Management Miami, FL CERTIFICATIONS

ISTQB Foundation Course Completion – John Bryce, Tel Aviv, Israel Technical Skills

Manual Testing, Automation Testing, SQL, SDLC, Jira, User Acceptance Tests (UATs), Agile Methodology, API Testing, Test Management, Quality Center, Fiddler, MS Office Soft Skills

Attention to Detail, Analytical Thinking, Problem-Solving, Communication, Collaboration, Time Management, Adaptability and Loyalty

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