Anthony Elkins

Sacramento, CA ***** • 916-***-**** • ad1c00@r.postjobfree.com

PROFESSIONAL SUMMARY

An accomplished and talented professional with a comprehensive background in business development, sales, marketing & turnaround management, and strategic planning. Promotes organizational culture, resurrects faltering hospitals and clinics and restores continuity. Delivers outstanding client satisfaction, highlighted by client management abilities. Defines and executes process improvements that advance performance levels and drives organizational objectives. Develops business processes that advances product and market penetration to reach target customers and identify emerging trends. Establishes, cultivates, and manages productive relationships.

PROFESSIONAL EXPERIENCE

Zoll LifeVest - Asahi Kasei Company

Intake - Healthcare Insurance - National/International Accounts

Coordinator of Patient Administration

Sales Support Representative

Pittsburg, PA 2021-Present

Summary Function: This is a remote/field-based representative responsible for increased levels of revenue attainment and resolution of unbilled exception management with CMS physicians, other healthcare professionals and support staff.

Duties and Responsibilities

Facilitate additional documentation collection when indicated for medical orders and authorizations to ensure timely and accurate claims processing by the payor. Conduct complete patient reviews with healthcare professionals and office staff. Develop and execute strategies and tactical plans to increase the utilization of electronic ordering and other initiatives to drive clean first-time order submissions.

Ensures timely processing of required paperwork to prevent delays in patient fitting, billing, and recovery of products. Monitor Unbilled Patient Exception Status report, with timely procurement & submission of missing documents to Reimbursement Operations department including management of recurring revenue. Effectively manage patients through Transition of Care and additional Reimbursement processes. Responsibility for improved Claims Billing yield within a defined geography consisting of assigned Accounts. Develop and master a full working knowledge of all 3rd party payer requirements. Understand, communicate, and train hospital and office staff to submit complete orders. Provide education and support to appropriate staff to reduce medical order exceptions, thus ensuring an increase in successful first-time order submission. Conduct monthly meetings with Manager to review exceptions priority related to conversion of billable patients. Assist with departmental projects and special tasks when assigned (e.g., Pilot Teams). Achieves and maintains acceptable performance metrics Comply with Standard Operating Procedures, particularly HIPAA. Participate in any and all reasonable work activities as assigned and deemed appropriate by management. Additional duties as assigned by management.

Sierra Donor Services West Sacramento, CA 2006 - 2021

Sr. Hospital Services Coordinator

SUMMARY FUNCTION: Responsible for program and staff development to sustain donor referral base. Accountable for execution of goals and objectives of hospital marketing plan to ultimately increase organ and tissue donation and improve hospital performance outcomes. Responsible for field staff skill development in areas of public speaking and presentation skills, sales and marketing techniques, and quantitative and qualitative data analysis. Maintain relationships at highest level of hospital administration, medical leadership, regulatory agencies and industry professional groups. Guide and support clinical coordinators and hospital services coordinators in hospital development functions, including: standard program messages and communications, business correspondence, customization of educational presentations, and identification and gaining access to decision-making individuals and groups in assigned hospitals including chairpersons of medical executive, ethics, and critical care committees; chairpersons of medical and surgical departments; directors of trauma, neurosurgery, and critical care medicine, and nursing and administrative leadership in these areas.

Golden State Donor Services (Sierra Donor Services) Sacramento, CA 2003 - 2006

Recovery Coordinator

Responsible for procurement activities related to the allocation, distribution, surgical removal, and preservation of organs recovered for research and/or transplantation. Assumes primary responsibility for the renal preservation process including pumping and pump transport, in accordance with company policy, UNOS policy, and AOPO standards. Reports difficulties or challenges in the preservation process to the manager or administrator on call. Performs extensive on-call responsibilities to assist with the activities related to the donor recovery. Primary on-call responsibilities will occur in assigned region or office where employed. Increased donor activity, staffing shortages, etc. will require assuming on-call responsibilities outside the primary area. Coordinates and assists in the surgical recovery, preservation, packaging, and delivery of organs and specimens in conjunction with transplant surgeons and/or organ recovery coordinators, research facilities or coroner’s offices in compliance with company policy, AOPO standards, and UNOS requirements.

OTHER EXPERIENCE

Hayes and Vine Wine Bar, San Francisco – Manager

Aqua Restaurant, San Francisco - Sommelier

Charles Nob Hill Restaurant, San Francisco - Sommelier

Morton’s Of Chicago Restaurant, Sacramento/San Francisco – Waiter (Trainer)/Wine Captain

and Assistant Manager

EDUCATION & TRAINING

Anthem College formally High -Tech Institute Sacramento, CA 03/2002 – 06/2003

Surgical Technician