Customer Service Professional
Resume:
MERIC FOUNTAINE
Customer Service Extraordinaire
CONTACT
ad1bxl@r.postjobfree.com
Spencer, IN, USA
EDUCATION
GED
Seminole High School
Clearwater, FL 2015
SKILLS
Certified Boater/Diver
Event Marketing
100+ WPM
4 years management experience
7+ years customer service
experience
7+ years MS programs experience
MS Office Suite
Salesforce
INTERESTS
Boating/diving, hiking, dynamic
problem solving, team morale,
travel, drawing/painting
PROFILE
Experienced candidate seeking a career which will allow me to demonstrate my customer service excellence while reaching and maintaining daily and quarterly goals. I would like to be a part of a team where I can collaborate in order to teach and obtain a mutual learning experience. I excel at efficiency management as well as event management, and bring multiple years of client supervision and success EXPERIENCE
Current Employer:
Natures Link. Inc. –Foreman– Bloomington
I have been with Natures Link. Inc for a year. My focus here is in creating beautiful landscapes. This can vary, from selecting different plant species to fit the client, as well as deciding on which block to use for their deck, etc. I absolutely love the outdoors! My customer service experience (8+years) has truly benefited me here and allowed me to flourish on the residential and commercial side of the business. It terms of design, I have spent 6 months of my career on this. I have been apart of planning projects from the ground up. Prepping, ordering materials, assigning man hours appropriate to the job(time management), and managing personnel is all apart of my daily routine.
Personal Trainer and Promoter - Co-owner
Age Badly Global 2011 - PRESENT-
As a training and nutritional consultant I developed personal dietary and training schedules for clients to obtain maximum results.
Determining the maximization of nutritional value in your every day diet according to your body type, weight, and fat content.
Tailor a timetable for clients to ensure maximum results based on their body type.
Co-Owner - Promoter - Music Event Manager
Muscle Beach Gym Montanita Montanita, Ecuador 2014 - PRESENT Daily gym operations consisted of keeping a clean and friendly location for those looking to exercise. My position handled all music, as well as any and all activities being held at the gym.
Coordination between outside sources/trainers looking to host classes at our location was handled by me, this includes equipment required, and music/playlist requested.
Largest event we took on was with the Soccer team of Montanita. We sponsored and orchestrated music festivals prior to and after games for fun and for the people!
Manager
Cricket Wireless Clearwater, FL 2015 - 2016
Rose to management within three months. Consistent with sales goals, operations, and all management responsibilities.
Managed 3 stores. My main responsibilities as manager was employee training and development in order to maximize income and sales at all locations. The basics of this position included ordering for restocking, scheduling employees, distributing commission/paychecks, handling cash drawers and deposits at the end of each week, monthly sales reports, and most important was immaculate customer service.
Of my 8 months working for Cricket Wireless, i was the youngest and quickest to rise in the company, achieving management in just 3 months. Within 6 months all 3 of my store fronts were consistently hitting the required quota. Independent Contractor
Blue Green Vacations St. Petersburg 2017-2018
Blue Green Vacations is a timeshare company located on the Beach of St. Petersburg. I was hired as an independent contractor specializing in event management.
As a timeshare, finding new leads was their main priority at the time, and I made it mine.
Being able to travel throughout the state of Florida was a requirement. This was not an office job. Management and I decided that a traveling sales booth would give us the benefit of acquiring leads from all around the state. As the Contractor on site, I handled the loading and unloading of our single unit truck, assigned positions and goals for the day, and handled all travel itinerary to ensure we arrived at locations on time. Scheduling employees was not a requirement as the team I worked with was assigned to my VIA the company to work on the road throughout Florida. Independent Contractor.
AGM Renovations. – Toronto, CA - Remote
As an independent contractor for AGM Renovations, I have worked hard to amass an excellent rapport with all of my clients. My ability to go the extra mile has allowed me to grow out of the sales side of AGM and into the Business Development department. My role here is to scout for potential contractors to assist us in renovating homes throughout the Continental US as well as the entirety of Canada. LANGUAGES
English Fluent
French Moderate
Spanish 7+ years in S. America
FAVORITE BOOKS
The Raven
Harry Potter: The Chamber of
Secrets
The Witcher:The Last Wish
Night Circus
The Hobbit
REFERENCES
Lester Anders
Natures Link Inc.
CEO
Isaac Clausman
DevOps Consultant
Cornerstone Information Systems
ad1bxl@r.postjobfree.com
Mike Goe
Apex Connect
ad1bxl@r.postjobfree.com
Jessy Baker
Cook Pharma
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