Customer Service Communication Skills

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Phoenix, AZ ***** 623-***-**** ********@*****.***

ALEXUS ROWIN

PROFESSIONAL

SUMMARY

Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues. SKILLS • Communication Skills

• Product & Service Sales

Expertise

• Cash Handling

• Customer Service

• Stocking and

Replenishing

• Conflict Resolution

• Product Organization

• Problem-Solving Ability

WORK HISTORY STANDBY ATTENDANT 04/2021 to Current

Hospitality Staffing Solutions, Phoenix, AZ

• Communicated with customers at Arizona Cardinals Stadium to prepare food items and drinks, complying with requests and preferences.

• Serve, clean, and stock stadium facilities with high standards.

• Consistently provide friendly service to promote customer loyalty and engagement. PACKING AND SHIPPING CLERK 06/2022 to 09/2022

Amazon, Phoenix, AZ

• Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.

• Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.

CASHIER 04/2020 to 07/2020

Rainbow Clothing Store, Phoenix, AZ

• Greeted customers entering store and responded promptly to customer needs.

• Built relationships with customers to encourage repeat business.

• Helped customers complete purchases, locate items, and join reward programs. CASHIER & CAKE DESIGNER 01/2019 to 08/2019

Baskin Robins, Avondale, AZ

• Worked flexible schedule and extra shifts to meet business needs.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Decorated cakes, cupcakes and other pastries according to customer requests. EDUCATION UEI College, Phoenix, AZ

• Student in Adjoined Medical Assistant/GED Program

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