Harrington Tara

Hospitality Manager at Sheetz

Email: ad1buo@r.postjobfree.com

Phone: +1-154********

Address: **** ******** **, *******, **, United States Zipcode: 24019

Industry: Retail

Qualification: Associate

Availability: Immediately

Punctual employee touting terrific merchandise display and mentoring skills thanks to 5 years as Lead Sales Associate for busy store. Known for being personable, reliable and dedicated.Customer-oriented Hospitality manager with strong history of leading high- performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.Deadline-minded Sales Coordinator with knack for establishing lucrative relationships with customers. Highly focused on delivering excellent service and support in busy settings. Demonstrated ability to complete tasks accurately despite interruptions and competing demands. Motivated Hospitality manager with 5 years of leadership, customer service and organizational skills. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record. EDUCATION

Associate

Keiser University - Melbourne, United States

Present

EXPERIENCE

Hospitality Manager

Sheetz - Altoona

September 2013 to Present

Organized projects by delegating tasks to appropriate personnel and overseeing quality control duties.Delivered food and drink items quickly to help minimize customer wait times. Interacted pleasantly with customers and warmly greeted patrons upon entrance to store. Processed customer payments using cash, checks, credit and debit cards and returned proper bills and coin. Cross-trained new employees by explaining rules, procedures and job responsibilities. Identified appropriate solutions to minimize issues and quickly solve problems. Scanned and bagged items and operated cash register to check out store patrons. Assisted with food preparation tasks, including filling soft drinks and pouring coffee. Proactively identified and solved complex problems impacting operations management and business direction. Documented inspection information and compiled data into reports for dissemination to management. Delivered exemplary customer service and support by remaining poised in most stressful situations. Prioritized cleaning, food preparation, stocking and organinzing duties to meet deadlines and maintain quality standards. Replenished items running low in customer inventories by quickly shipping new orders. Wrote agendas and notes and sent out automatic notifications for upcoming meetings. Researched out-of-stock items to find additional inventory in other store locations. Collaborated with sales representatives/vendors to help close deals and deliver goods during peak buying periods. Supported store manager in operational improvements and resolution of problems to deliver top-notch customer service. Responded quickly to customer complaints and used customer service skills to initiate problem resolution.Created eye-catching merchandise displays to entice customers into store. SKILLS

l Compliance (Master)

l Customer Satisfaction (Master)

l Customer Service (Master)

l Delegation Skills (Master)

l EPOS (Master)

l Hard-Working (Master)

l Onboarding (Master)

l Organisational Skills (Master)

l Preparing Food (Master)

l Problem Solving (Master)

l Process Improvement (Master)

l Quality Assurance (Master)

l Quality Control (Master)

l Staff Development and Training (Master)

l Team Building (Master)

CERTIFICATIONS

l Serve safe