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Customer Service Data Entry

Location:
Chennai, Tamil Nadu, India
Posted:
November 20, 2023

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Resume:

Vinitha J

Administrator

Contact Me

PH- 979*******.

Email Id- ad1brq@r.postjobfree.com

D.O.B 03/09/1986

Address- No 145H-1 Raja muthiah nagar sharadha mill road.

Sundarapuram, pothanur.

Coimbatore India -641024.

About Me

Able: I am able to handle multiple tasks on a daily basis.

Creative: I use a creative approach to problem solve.

Dependable: I am dependable person who is great at time management.

Energetic: I am always energetic and eager to learn new skills.

Experience…

Flexible…

Hardworking…

Honest.

SKILLS:

HTML, Java, C++, C, MS word, PowerPoint, excel, MS office suite, Ms windows.

EXPERIENCE:

Koushikha Multispeciality Hospital Administrator

Date 15/03/2011 to 09/05/2015

Cultivated and strengthened customer relationship through exceptional service and proactive follow up.

Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.

Maintain accurate, current and complaint financial records by monitoring and addressing variants.

Managed CRM database including troubleshooting, Maintenance, Updates and reports generation.

Codified office structures and processes to promote team work and performance.

Interpreted management directives to define and document administrative staff processes.

Established and updated work schedule to account for changing staff levels and expected work loads.

Established and develop highly efficient and dependable administrative team by delivering on going coaching and Motivation and foresting career Advancement.

Provided administrative support including processing Purchase order, service contacts and financials reports.

Produced detailed report using software. Managed daily payment processing in software and drafted daily financial documents.

Contributed to team goal-Achievement by Collaborating with staff to develop customer service improvement initiatives.

Aggregated and analyzed data related to administrative cots to prepare budget for corporate level management.

Supported HR functions including New capital Hire Orientation and Equipment Allocation.

Prepared daily type report to assist business leaders with key decision making and strategic operational planning.

Monitored and Evaluated personal performance to complete annual reviews, Recommended, Advancement or address productivity concerns.

Administrated yearly budget of $ amount to manage office requirements such as Services, Contracts, postage costs and Supply replenishment.

Freelancer/ Data Entry /Work from home

Date 12/2/2016 to 22/09/2018

• Preparing and sorting documents for data entry

• Entering data into database software and checking to ensure the accuracy of the data that has been inputted

• Resolving discrepancies in information and obtaining further information for incomplete documents

• Creating data backups as part of a contingency plan

• Responding to information requests from authorised members

• Testing new database systems and software updates

HDFC Life Insurance Private Limited/ Financial Consultant

Date 19/12/2019 to 6/09/2020

Financial freedom

Earn attractive commissions and enjoy special incentives while you expand your reach and grow your business as per regulatory provisions.

Flexible work hours

Choose where to work, when to work - from your home or office at your pace, on your schedu

Innovative technology

Our state-of-the-art digital tools help you reach your customers anywhere, manage leads, schedule appointments, sell products, and track your commissions.

Make an impact

A great opportunity to make a difference in the lives of others by helping them choose the right insurance products and plans.

Swiggy – (Customer service Representative)

Date-(May 31st- Till Date)

Roles and Responsibilities: -

• Communicate with client customers via chat/phone to help resolve the issues being faced

• Receive, process and verify the accuracy of orders from customers utilizing the companys internal CRM/mainframe systems and customer purchase orders

• Thoroughly and efficiently gather customer information, access and fulfil customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking

• Access the companies internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports

EDUCATION

ANGAPPA COLLEGE OF ARTS AND SCIENCE

Bachelor of science in computer science (Bsc .comp.science)

Date 2005-2008

Passed with aggregate of 60% of marks.

I am capable to take on audacious problems, bring imaginative new approaches to solving them, and work collaboratively to advance knowledge and make meaningful contributions to our world.

Got Best proficiency for English for the year 2008 with distinction.

SCHOOL – Higher secondary

C.S.I Matriculation Higher secondary school Accountancy with computer science

Date 2003- 2005

Passed with aggregate of 60% of marks .

Deputy President of computer science student association, 2003-2005.

SSLC- Presentation Convent Girls Higher Secondary School

Passed with aggregate marks of 55%.

PROJECTS:

Angappa college of arts and science.

Date- 2007-2008.

WEB TICKER

Duration: 2008/Team Size 12 Members/Role:

Project leader

Description:

The objective of my project is to help the user with the facility of searching URL through network without getting loss between the innumerous URLs located there.

Social profile

Linkedin- Vinitha Jagadiesh.

Hobbies – Cooking, singing, Reading books.

Languages known- Tamil, English, Malayalam, Hindi.

Interested- Travelling, Watching movies.

Others- Motivational speaker with a good story narrator.

Declaration

I Here by declare that the above written particulars are true to the best of my knowledge and belief.

Coimbatore

Date



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