NETWORK ADMINISTRATOR, EXCHANGE ADMINISTRATOR A+ HARDWARE TECH

SUMMARY OF QUALIFICATIONS

Self-motivated; able to set effective priorities to achieve immediate and long-term goals, meet operational deadlines

Developed interpersonal skills, having dealt with a diversity of professionals, clients, and staff members

Strong organizational and problem-solving skills

Proficient using variety of computer systems and PC software

EDUCATION

B.S., INFORMATION TECHNOLOGY, UNIVERSITY OF PHOENIX – MAY 2023

MCSE Training, SPRINGHOUSE COMPUTER SCHOOL EXTON, PA

•Networking Essentials

•Supporting Microsoft Windows NT 4.0 Core Technologies

•Internetworking TCP/IP Microsoft Windows NT 4.0

A+ Hardware Technician Certification, COMPUTER LEARNING CENTER, PA

• Computer Technical Training, A+ Novell COMPUTER SKILLS

Windows 2000, Windows XP, Windows 7, Windows 10, Windows 11, MS Exchange 5.5, 2000, 2003, 2019, Veritas Backup Exec, Norton Anti-Virus Corporate Edition 12D, Lotus Notes 8.5,

EMC Networker, Systems: Various HP and Compaq Servers, * Performed Backups*

Administered Windows NT 4.0, 2000, 2003 Server *Server Maintenance, Exchange 2003

Administrator, 2019 Active Directory, *Win 2000, XP, Win 10, Win 11, MacOs, IOS,

Configured Servers, Wiring Installations

EMPLOYMENT HISTORY

Systems Administrator, Education Technology Professionals - March 2023 - Present Managed Service Provider for various Catholic High Schools across the United States. Supporting 1 Highschool, Saint Marks HS in Wilmington,DE. Performing Helpdesk, trouble- shooting hardware and software issues, Active Directory, Office 365, Azure, VM Ware, MacOs, IOS, Windows 10, 11. Responsible for over 600 laptop devices for students and teachers.

Systems Administrator, Cordicate IT, Blue Bell, PA May 2020 – March 2023

•Managed Service Provider for various companies as IT support performing Helpdesk, trouble- shooting hardware and software issues, Active Directory, NetSuite, Office 365, Azure, IT Glue, VM Ware.

Systems Administrator Neuronetics, Inc., Malvern, PA April 2016-April 2020

•Performed Helpdesk Support, Mitel Phone Support; utilized Office 365, Windows 10 Server 2012, Server 2016, Active Directory and SharePoint.

Systems Administrator, Connect America, Glenn Mills, PA Oct. 2010 – April 2016

Performed Helpdesk Support, Mitel Phone Support, utilized Five9, Office 365, Windows

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