LATOYA MCCALL

ad1bpc@r.postjobfree.com

510-***-****

SKILLS:

●Customer Service

●Data Entry

●Experience with Microsoft Office Suite (Excel, Word, Outlook)

WORK EXPERIENCE:

Stde-Paul Shelter 10/2020- 01/2021

Clerical Support

●Responsible for assisting clients with starting their day to day activities

●Data entry, inbound calls, updated and managed incident reports as needed

●Scheduled appointments for clients

Sutter Health 10/2019- 12/2019

Clerical Clerk

●Managed Excel Spreadsheet with data entry and updating files

●Created staff badges for all staff members including taking pictures

●Microsoft Office Suite, Excel, Outlook ad1bpc@r.postjobfree.com Word

Volunteers of America 02/2017 – 07/2018

Clerical/Administrative

●Managed clients database, entered in parolee information to Excel, set daily appointments

●Distributed mail, faxed, filing and phones

●Assessed parolees who were experiencing mental health, alcohol and drugs, homeless and/or barriers to stability and employment utilizing supportive counseling

●Scheduled appointments/drug screenings.

CAL-PEP 02/2016 – 09/2018

Front Desk/Clerical Support

●Checked guests in and out of appointments.

●Scheduled appointments using Excel and Outlook Calendar.

●Maintained patient files by entering information into Excel sheets, maintaining hard copies of documents, and filing.

Enterprise Rental Cars 06/2013 – 10/2015

Customer Service/Driver

●Assisted customers with reserving their rental cars via phone and in person.

●Kept record of client information in internal database.

●Drove customers to and from the airport from the rental facility.

Sutter Hotel 2008 – 2012

Front Desk/Clerical Support

●Greeted visitors as they entered the building

●Enforced rental agreements and hotel policy

●Faxed, Filed, Answered phone and emails, performed data entry of guests into proprietary hotel system.

EDUCATION: Alameda High School: Diploma

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