Experienced Manager versed with knowledge of business and management principles including: problem-

solving, meeting budget expectations, creating and training a team in a positive and goal-driven environment. SKILLS

• Excellent Customer Service Skills

• Extensive Food Service Knowledge

• Problem-Solving Skills

• Experience in Both Front and Back

of the House

• Proactive Planning

• Time Management

• Excellent Communication

• Proficient in Scheduling

• Food Handler Card

• Beverage Service Certificate

• Experience in POS, Aloha,

Restaurants and Focus systems

EXPERIENCE

Bartender Mama’s on 39 July 2018 - Present

NEWPORT BEACH, CA

With enthusiasm, prepared excellent alcohol or non-alcohol beverages for customers which were classic or innovative drinks; superseding the customer’s expectations. Interacted with customers, took orders and serve snacks and drinks. Access customer’s needs and preferences and made recommendations, restock and replenish bar inventory and supplies.

Server Mama’s on 39 July 2018 - Present

NEWPORT BEACH, CA

Worked in a team environment during the morning rush, paying attention to small details while serving and being responsible for ensuring patrons’ pleasant dining experiences. Assisting management and hosts with meet, greet and seat guests, performing opening duties such as setting tables, polishing glasses, folding napkins and replenishing condiments.

Floor Manager Dogz Bar and Grill July 2015 – December 2019 LONG BEACH, CA

Manage and oversee the entire restaurant, while delivering superior customer service. Ensuring customer satisfaction, assist with marketing strategy with upper management, respond efficiently to questions and concerns. Hire, train, oversee and schedule staff of over 20. Estimate consumption, forecast requirements and maintain inventory. Manage restaurant supplies and control costs while minimizing waste. Monitor operations and initiated corrective actions. Implemented innovative strategies to improve productivity and sales. CALA

CORRALES

Long Beach, CA

(714) 371 - 8717

ad1bni@r.postjobfree.com

linkedin.com/in/cala-corrales

2

Assistant Manager Dogz Bar and Grill August 2014 – July 2015 LONG BEACH, CA

Assisted M.O.D and ran restaurant when no M.O.D., directed employees through their daily routines and ensured that customers received satisfactory experience. Managed invoices and receipts for all stock; conducted the financial report at the end of the day. Measured, evaluated and maintained service levels and standards. Server Nokaoi August 2013 – July 2018

HUNTINGTON BEACH, CA

Performed a variety of tasks in a fast-past environment from assisting the kitchen with food prep, stocking supplies, serving, charging customers for their order, handling cash, credit cards, and a cash register, cleaning tables, and counters, resetting tables, greeting customers and answering questions. EDUCATION

Fullerton Community College

Music Recording/Production Certificate

December 2013

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