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National Sales Service Excellence

Location:
Baton Rouge, LA
Posted:
November 20, 2023

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Resume:

Specialist in Leads Generation, Repeat Sales & Customer Loyalty ~ Expert in Market Channel Development PROFILE OF QUALIFICATIONS

Visionary B2B / B2M Sales Leader Dedicated to Maximizing Bottom-Line Results and Delivering Product and Service Excellence, including Driving Sales in Highly Competitive Markets and Territories Highly Accomplished Professional who excels at analyzing lucrative sales, account, and / or business needs; identifying substantial growth opportunities; defining methods for capturing new customers and retaining existing clientele; and attaining competitive market leverage. Influential Change Agent who drives the sale of superior products and services while facilitating first-rate customer experiences to yield substantial results. Top Performer who leads from the front to gain buy-in among teams, and who builds alliances among decision-makers and partners to negotiate sales solutions and aggressively expand market share. Career Highlights Include:

ü Competitively securing new contracts and closing deals with highly profitable clients. ü Delivering high-impact sales presentations and seminars to customers’ management teams. ü Developing and conducting product training seminars, including educating brokers and their staff on implementing highly effective sales strategies to capture new and continuing business. ü Receiving American Fidelity Insurance’s honor for “Top Company Sales” and ranking in the

“Top 6” of sales to qualify for national sales conferences in Hong Kong (2002) and Maui (2004). ü Attaining honor as one of the top District Sales Managers for Colonial Insurance Company, including qualifying for 2005’s National Sales Conference in Maui and also 2006’s in Aruba. ü Profitably developing strong niche markets, analyzing sales numbers to meet quotas, and consistently exceeding each quarter throughout management tenure with Colonial Insurance. ü Achieving recognition as 2013’s “Gold Key Club Member” for AFLAC; recipient of “FAME Award” in 2010 and 2013; attaining 105% of target in 2013, 2013’s “Founder’s Week Member;” qualifying for sales trips to Costa Rica in 2014; exceeding goals in all three (3) quarters with 138% increase in broker sales (31% upon hiring); and serving as one (1) of five (5) out of 115 Broker Development Coordinators to receive iPads for exceeding 2009’s premiums in 2010. PROFESSIONAL EXPERIENCE

MASA MTS 2021 – PRESENT

Sales Director

§ Build relationships with brokers to protect their clients from devasting emergency transport bills.

§ Provide a high level of expertise in supporting partners with direct marketing, including consulting on product positioning.

FARM BUREAU 2020 – 2021

Agent

§ Leveraged broad scope of industry knowledge toward directing the sales of home, auto, and / life insurance products. Performed targeted reviews of client portfolios to ensure up-to-date policies. CONVERGINS HEALTH 2019 – 2020

Senior Vice President – Client Solutions

§ Strategically steered development of solutions for channel partners and benefit clients, including actively assessing and meeting clients’ needs while optimizing overall benefits enrollment processes.

§ Conducted 1:1 consultations with employees to educate, engage, and empower them to make informed decisions on voluntary benefits (i.e. disability, critical illness, life, accidental, health insurance) Prent A. Castle, Jr. 225-***-****

Ventress, LA 70783

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Prent A. Castle, Jr. 225-***-**** Page Two

AFFORDACARE INSURANCE 2017 – 2019

Director of Broker Development

§ Spearheaded the development of strong broker relationships by providing brokers’ access to unique and exclusive health and life insurance products to better service existing and future clientele. NEON 2017

Senior Solutions Consultant

§ Maximized bottom-line performance by aggressively offering a Workforce Management Platform and / or state-of-the-art technology built around a single employee record to align with clients’ goals. HIGHFLYER HUMAN RESOURCES, LLC 2016 – 2017

Director of Business Development

§ Drove results-generating Human Capital Management (HCM) software and / or services via personalized human resources, payroll, and benefits administration counsel and training for employees. CHAMPION CONSULTANTS 2015 – 2016

Territory Vice President

§ Led sales and marketing initiatives by actively working with U.S. brokers. Served as a key benefits communication and enrollment firm providing services on a national basis to multilingual enrollees. AMERICAN FAMILY LIFE ASSURANCE COMPANY (AFLAC) 2010 – 2015 Broker Development Coordinator District Sales Coordinator

§ Concurrently served in business development and sales roles to optimize Benefit Counselor initiatives across all services. Extensively worked with brokers and agencies to provide enrollment solutions. ALLSTATE INSURANCE COMPANY 2006 – 2010

Regional Sales Manager

§ Conceptualized and developed profitable strategies to market and promote firm’s products, services, and customer support processes to independent insurance agents across a large Mississippi territory.

§ Established standards for marketing direction, sales mix, and cooperative strategies. Motivated brokers via hands on training and contracted brokers to build new or grow existing market channels.

§ Identified growth opportunities and recommended solutions to boost revenue within a highly competitive territory. Built partnerships with independent agencies to substantially drive annual sales.

§ Demonstrated a high level of expertise in supporting partners with direct marketing and prospecting efforts, including consulting on product positioning and delivering competitive intelligence analysis. COLONIAL INSURANCE COMPANY 2004 – 2006

District Sales Manager

§ Recruited to generate growth and development of new and / or existing accounts to promote the firm’s product mix. Cost-effectively managed budgets, developed forecasts, and led market analysis.

§ Hired, trained, mentored, and managed a skilled team of eight (8) direct reports, including conducting group sales presentations and selling seminars to support independent agency client base. AMERICAN FIDELITY ASSURANCE COMPANY 1999 – 2004

Sales Representative

§ Marketed and promoted insurance products and services to endorsed associations and national accounts across Louisiana, including coordinating sales territory efforts and prospecting all targets.

§ Developed and implemented results-focused sales strategies to win new accounts and grow existing customer base. Recognized as a Subject Matter Expert (SME) to train new brokers on all product lines. Prent A. Castle, Jr. 225-***-**** Page Three

EDUCATION & PROFESSIONAL DEVELOPMENT

Undergraduate Studies HINDS COMMUNITY COLLEGE

Holds Life & Health Insurance License (Since 1999) Registered Employee Benefits Consultant Candidate

Bellsouth Mobility – Steven Covey Time Management Program American Fidelity Insurance – Section 125 Administrative Training



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