Crystal Terrell-Soares

510-***-****

ad1bid@r.postjobfree.com

Career Profile

To obtain a position where I can grow professionally while utilizing my organizational experience and administrative skills, along with my facility and customer service experience.. Qualifications

A high level of professionalism, integrity, and responsible in handling confidential information.

Capable of managing all facilities efficiently.

Well-versed with time management, team leadership and project management activities.

Good efficiency and knowledge in employing best business practices.

Ensured that the services and processes supporting the organization go on smoothly.

Comfortable working in a fast-pace environment with great communication and interpersonal skills.

Understanding of building operations and support. Skills

Customer Service driven

Accounts Payable

Accounts Receivable

Posted Payments to Accounts

Coordinated, planned and contributed at high-profile events

Opened/Closed Facility

Can multitask and prioritize efficiently

Project Coordination

Team Player- but can work independently

Travel Arrangements

Work Experience

Ferguson Waterworks, Portland, OR, 05/2018 - 02/2023 Operations Coordinator

● Responsible for day-to-day operations of email correspondence, visitor announcements, invoicing, ordering, work orders, maintaining office, office supplies, receiving and distributing mail, reserving conference rooms, arranged meetings, event coordination.

● Managed, maintained and supported the Office supplies and all required upkeep..

● .Accounts Payable/Accounts Receivable

● Helped with roll out of new programs

● Updated and Enforced standards of practice for office procedures and codes.

● Assisted General manager on projects.

● Invoiced and fixed discrepancies

● Processed billing to vendors and Customers

● Planned and organized all events for Portland Division CB Richard Ellis, Microsoft Account- San Francisco, 03/2013 – 10/2018 Facility Coordinator

● Maintained and operated the facilities 18,000 square feet. Managed resources including budget, staff, contractors, consultants and finances. Project coordination on audio visual, IT and office redesign undertakings.

● Planned strategy to ensure efficient management of assets. Managed, maintained and supported the reliability of the systems, equipment, properties and assets in the facility.

● Responsible for day-to-day operations of email correspondence, visitor announcements, invoicing, ordering, work orders, maintaining office, office supplies, received and distributing mail, reserving conference rooms, arranged meetings, event coordination, and monitor client labs.

● Updated and Enforced standards of practice for office procedures and codes.

● Managed annual budget of $245,000.

● Planned and implemented internal moves and consolidations.

● Contracted all outside services, daily catering, office equipment, supplies, pest control, waste management, construction, fire code, archiving, shredding, utilities, and other facilities matters.

● Planned and organized all aspects of corporate events ranging from 50 to 400 attendees. DeVry University

Financial Aid Planner and Processor 06/2010– 01/2013

● Responsible for student’s financial aid coverage for the dorms.

● Held workshops to help educate students about student loans.

● Responsible for giving students their final financial aid package.

● Responsible for set up of conference rooms for all student finance and student services meetings.

● Compiled and organized presentation material for all meetings.

● Tracked all payments for cash paying students, for tuition, books, etc. Student Finance Consultant level 1 02/2007 – 06/2010

● Advised students of their financial obligation and assisted them in completing the paperwork for admission to the school.

● Monitored a portfolio of student account receivables to ensure funds were credited thus lowering my A/R by thousands of dollars every week exceeding set goals by Director.

● Due to A/R results Director appointed me as new employee A/R trainer.

● Input student workers time cards and completed spreadsheets for payroll.

● Acted as liaison between lenders, students and school to ensure proper funding.

● Served on Department Disciplinary Board, and helped Student Central with yearly “Her World” event. Bryman College,

Executive Administrative Assistant 02/ 2005-02/2007

● Maintained detailed calendars of appointment schedules for President of the college such as business meetings, conferences, domestic/international travel arrangements and special events.

● Coordinated office and structure maintenance, scheduling of machine/equipment service and repairs, and ordering and stocking office supplies.

● Scheduled all travel for employees and out of town clients; including hotel, airfare and car rentals.

● Created, processed and followed-up on expense reports, purchase orders, and budgeted purchase items.

● Prepared and edited all 6 Departments individual reports and condensed into one report.

● Processed all new hire paperwork, updated and maintained employees files. Bryman College

Front Desk Receptionist 02/2003-02/2005

● Answered, screened and directed inbound phone calls.

● Received and assisted clients and escorted them to correct destinations; offices, rooms or meeting rooms.

● Received and sorted email and electronic deliveries.

● Accepted letters and packages delivered to the front desk and distributed to appropriate staff. Business references;

Jesse Malanche Branch Manager Medford Ferguson Waterworks 503-***-**** Eldon Middleton Warehouse Supervisor Ferguson Waterworks 503-***-**** Kathy Roberts Customer Service Ferguson Waterworks 503-***-****

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