MOLLY S.

ALLARD

518-***-****

ad1bhy@r.postjobfree.com

JAMAICA PLAIN, MA 02130

CONTACT

SKILLS

• Coaching and Mentoring

• Sales Presentation

• Persuasive Negotiations

Profit and Revenue-Generating

Strategies

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• Time Management

• Sales Expertise

• Verbal and Written Communication

• Goals and Performance

• Business Development and Planning

• Prospecting Skills

• Recruiting and Hiring

Negotiations Expert and Strong Deal

Closer

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• Client Base Retention

Passionate about sales and customer service; experienced restaurant professional to invigorate your client experience. CAREER OBJECTIVE

Sales Manager

Harvest Restaurant, Cambridge, MA

Assistant General Manager

Temazcal Tequila Cantina, Dedham, MA

Manager, Lead Server, Trainer and Event Captain

Eddie Merlot's Steakhouse, Boston, MA

EXPERIENCE

March 2023 - Present

• Maintained connection with clients from beginning till end of processes Developed and pursued pipeline of new business opportunities, expanding partnerships and presence.

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• Managed customer accounts and customer relationships. Established relationships with key customers, providing personalized service and support.

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• Answered all leads in a timely manner

• Planned and executed concierge event

July 2022 - March 2023

• Recruited and hired associates to meet business needs and requirements.

• Controlled budgets and conducted financial analysis to optimize profitability. Assisted in the recruitment process by conducting interviews with prospective

• candidates.

Ensured compliance with all applicable laws and regulations related to employment practices.

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• Established and maintained relationships with vendors. February 2021 - July 2022

• Maintained daily restaurant activity

• Maintained inventory and cost

• Participated in event sales for the restaurant utilizing tripleseat

• Scheduled all front of the house staff

• When a server captained all events

• Train all new service staff according to Eddie Merlots standards December 2014 - May 2020

Event Sales Manager, Lead Trainer

Stella Restaurant, Boston, MA

Owner

Just For Your Day, Boston, MA

Real Estate Agent

Keller Williams Realty, Boston, MA

Assistant General Manager and Bartender

Canary Square, Jamaica Plain, MA

Hostess

Ruth's Chris Steak House, Boston, MA

• Created new marketing material for event sales

• Responds to all event inquires in a timely manner

• Maintained accurate records of current and past events

• Planned and executed all private functions

• Updated and managed all social media for Stella

• Trained all new staff to Stella Standards

• Cultivated wine list

• Assisted in creation of all drink list

January 2014 - December 2019

• Assisted brides and grooms in all day of coordination of their wedding

• Maintained contact with all vendors throughout the planning process

• Assisted in helping to maintain all budget goals

• Continued contact with couple to fulfill their goals and vision June 2014 - July 2018

• Assisted clients with all real estate needs

• Sold and rented properties using a variety of real estate applications. December 2012 - March 2014

Utilized extensive wine knowledge to develop and curate wine list based on

• menu, season and price point which led to a 50% increase in wine sales

• Created and maintained the staff schedule for all front of house staff Increased retention and morale of front of house staff, resulting in improved guest satisfaction and unique community focused environment

•

Independently created, planned and orchestrated Oscar Party event, which was

• featured in Boston.com.

November 2011 - December 2012

• Employee of the month multiple times

• Maintained reservations for multi dining room restaurant

• Assisted in training of new staff in accordance with company standards. Brunch Manager, Bartender

Cook & Brown Public House, Providence, RI

General Manager, Server, Bartender

Cantina, Saratoga Springs, NY

Manager, Server, Banquet Captain, Bartender

Chameleon On The Lake, Saratoga Springs, NY

Server, Manager, Bartender, Lead hostess

Restaurants, New Orleans, LA

September 2010 - October 2012

Led independent sales goals worked with the executive chef and front of the house manager to establish and meet sales goals for food and wine

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Advised management on employee retention and training for new staff to meet professional standards.

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October 2007 - September 2010

Managed all private parties and onsite events - met with customers, prepared event proposals including pricing, communicated ordering needs to kitchen and bar staff, staffed event and supervised all events onsite

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• Developed and executed the staff training plan with a focus on customer service

• Responsible for the overseeing the front of the house ordering and inventory. May 2004 - June 2006

• Responsible for all banquet and party executions

• Responsible for nightly close outs, bank reports, programming Micro system. June 1999 - March 2004

Worked in a variety of roles for different restaurants in New Orleans and Saratoga.

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Art History

SUNY Potsdam, Potsdam, NY

EDUCATION

January 1999

CERTIFICATIONS

• Serve Safe

• TIPS

• Crowd Control

• Online Safety

Contact this candidate