Human Resources Operations Manager

Robert J. Proby

240-***-****, *******@*******.***, http://www.linkedin.com/in/robert-proby

Professional

Summary:

Professional and well-rounded manager of union and non-union employees. Skilled in logistics management with a strong attention to detail and a methodical approach to maintaining the flow of goods into and out of the warehouse. Adept in assessing operational capabilities, creating and implementing process improvements, training staff and streamlining overall operations for optimal business efficiency.

Skills & Abilities:

Samsara, Omnitracs Data Collection and Analysis

Xatanet & Roadnet Vendor Relationship Management

As400 & Produce Pro Operation Management

Logistics Oversight Operating Cost Reduction

Experience:

The Chefs Warehouse 09/2019 - Present

Sr. Routing Specialist

●Maintain transportation management systems to assess departmental performance capabilities for route optimization.

●Enhance operations and boost productivity through employee coaching.

●Confirm that each scheduled route has been appropriately covered by delivery drivers.

●Develop reports on driver performance and customer satisfaction levels.

Keany Produce 12/2017 - 09/2019

Sr. Night Router

●Conducted regular reviews of operational processes in order to identify areas for improvement using data analytics tools.

●Monitor fleet performance to maintain company compliance with state relevant laws and regulations.

●Collaborated with the Director of Transportation,VP of Sales, CFO, and CEO to discuss strategic goals to mitigate delivery issues and maintain an on-time delivery percentage greater than 89%.

●Ensured product availability by monitoring inventory levels, ordering product from other approved vendors and when necessary substituting an equivalent product to fulfill customer orders.

The Chefs Warehouse 7/2014 - 06/2017

Transportation Dispatch Operations Manager

●Completed human resources duties by interviewing, hiring, terminating, conducting performance reviews, payroll and onboarding classes.

●Utilize KPI’s (Key Performance Indicators) and daily expenses to maximize lean production.

●Investigated reported accidents involving transportation vehicles and coordinated accident claims with law enforcement and public transportation bureaus.

●Created and managed a budget for the transportation department to cover expenses related to equipment, maintenance, personnel and vehicles.

Transportation Shift Manager, 04/2008 - 07/2014

C&S Wholesale Grocers

●Developed and managed logistics strategies to improve workflow.

●Evaluated current processes for efficiency gains related to fleet utilization and transportation costs.

●Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.

●Prepared budget reports and identified resource and labor needs for forecasted workloads.

Education:

University of Maryland at College Park Sophomore

Course Study: Business and History

Leadership & Elements of Supervision Training, Conflict Resolution Training, Smith System Training

Communication:

Conducted training on safety, D.O.T. compliance and new procedures.

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