Jande’l Trotter

**** ****** *****, *********, ** 30253 678-***-**** ad1bh8@r.postjobfree.com

Objective

To secure a position with plans and operations that blends education with experience of a diverse multi-level organization using interpersonal skills that propels strong leadership, professionalism, proficiency and exceptional customer service.

Education

ASSOCIATE OF SCIENCE MAY 2016 GEORGIA STATE UNIVERSITY

Health Administration

BACHELOR FALL 2020 CLAYTON STATE UNIVERSITY

Major: Healthcare Management

Minor: Supply Chain Management and Business Administration

Skills & Abilities

Microsoft office, excel, and PowerPoint, Communication, Leadership, Cargo wise, AS400, Critical Thinking, Multi-tasking, Medical Coding Certified-CPC

Experience

FCL OCEAN EXPORT COORDINATOR MAERSK NOV 2017-OCT 2023

Ensure the highest customer satisfaction by handling and coordinating customer requests while assisting with checking, query and approving invoices.

Invoicing, billing and file closing in line with the company’s quality standards, procedures and requirements

Booking FCL with SS lines while coordinating FCL drayage pickup

SERVICE COORDINATOR ENCOMPASS GROUP JAN 2017-NOV 2017

Communicated daily with customer, sale rep and vendors.

Imputed orders for hospitals, along with accurately processes customer transaction.

Researched and evaluated relevant information while preparing reports and compiled data.

HEALTHCARE SERVICE COORDINATOR UNITED HEALTHCARE AUG 2016-JAN 2017

Assisted in coordinating Health Services for clients.

Provided proper and accurate documentation along with verifying health insurance.

Assisted in scheduling appointment and charting collection activities.

IMPORT COORDINATOR MOL AMERICA AUG 2015-AUG 2016

Manifest corrections and communicated with overseas.

Released cargo upon receipt of OBL and ocean freight.

Coordinated the handling of COD’s and diversions while monitoring containers on marine and rail.

CARGO/ CUSTOMER SERVICE AGENT DELTA AIR LINES NOV 2010-SEPT 2015

Loaded and unloaded trucks.

Checked customer bags along with re-issue tickets to customers.

Sorted out mail to go on aircraft and transported cargo to aircraft.