Customer Service Specialist
Resume:
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Resume
Chandra Florida
Customer Service Specialist
Contact
*** ****** ***. ****, ** 43203
**********@*****.***
Education
‘West High School Graduated
2002 Frontier Health Care Center
Certified Nursing Assistant
Key Skills
Customer Service, Leadership
Skils, Performance driven, Home
Health Care Provider.
6
Objective
Performance driven professional with experience working in a fast-
paced environment. possess strong interpersonal and leadership
skills that allow me to build rapport and provide exceptional customer
service and handle matters that require total confidentiality.
Experience
05/2020 to 09/2022
Customer Service Specialist - Molina Healthcare
12/2016 to 06/2017
Customer Service Specialist - Aetna
11/2013 to 09/2015
Customer Service Specialist « Teleperformance
(72017 fo 6/2020) Zully
Warehouse Associate
Communication
Assisting providers with claims for Medicaid, Medicare, MMP, and
Marketplace for multiple states, Checked on claim’s status, assisted
with appeals for denied claims, followed the steps on prior
authorization for member eligibility and checked the state fee
schedules for claim pricing.
Leadership
Accustomed to working in a fast-paced, customer driven
environment with natural leadership skills.
References
{Available upon request ]
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